TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
14Leesee from
Turbo Tax Makes it simple
Turbo Tax makes doing taxes easy. With the help of the agents They go through every detail so you don't miss anything. GOT TO LOVE TURBO TAX.
Date published: 2023-01-24
Rated 5 out of 5 by
JaySnyd from
TURBOTAX is GREAT!
TURBOTAX made it quick, simple, and easy to use so anyone, like me, can file with ease and confidence!
Date published: 2023-01-24
Rated 5 out of 5 by
Lynn8168 from
It was quick and easy, and the experts were great!
I called for help on 3 occasions, and all three experts were wonderful. Their names were Kaneesha, Rosalee, and Evelyn. All 3 were professional, kind, patient, and very informative. Each one helped me get untangled from the messes I got myself into! As a retired teacher and principal, these were qualities I appreciated very much.
Date published: 2023-01-24
Rated 5 out of 5 by
Baron von Geigen from
Fast and efficient
This process couldn't be quicker or more efficient.
Date published: 2023-01-24
Rated 5 out of 5 by
So Blessed from
Easy to use
Using Turbo Tax was efficient, quick, and easy to manuever.
Date published: 2023-01-24
Rated 4 out of 5 by
Guh Manly from
Turbotax to the rescue
last year i had a tough time, this round is better.
Date published: 2023-01-24
Rated 5 out of 5 by
AKB33 from
Tax Clarity!!!
I have been using turbo tax for the past 8 years and it is excellent. Very quick tools helps me be in control and have a better understanding of my taxes.
Date published: 2023-01-24
Rated 5 out of 5 by
Marcus24 from
Super Simple
Everything was easy, and had plenty of assistance when needed!
Date published: 2023-01-24
Rated 5 out of 5 by
Mizzlove from
Awesome
The best way to file your taxes and it's very simple and easy I love it I don't have to worry about leave the house best decision I ever made
Date published: 2023-01-24
Rated 1 out of 5 by
Done with TT Too from
This software is so glitchy!
You guys try to upsell to other intuit products every page. Then you try to get me to open a checking account with Credit Karma. Fine. Then you try to get me to do the advance refund. Great. After I opt for that, I first got an alert on TurboTax that "Congratulations, you qualify." Then I had to go to a popup site that wouldn't let me type in a number. I eventually figured out I could type the number in notepad and then copy/paste it into the field. Then it needed me to type in the verification number. That didn't work unless I copy/pasted it as well. Then I got back to TurboTax only to hear that I actually wasn't approved but I could still use my Credit Karma account to receive my refund. Five days early, no less. I don't trust that to happen without a glitch. I don't feel comfortable banking with your site and will be closing the account. My credit is currently garbage any way, so it's no loss to your company. Just fix your software. Taxes suck enough without having to deal with this trash software. The Tax professional I worked with was awesome, though. Super knowledgeable and helpful.
All TurboTax® Offerings Reviews - Page 2116
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
14Leesee from
Turbo Tax Makes it simple
Turbo Tax makes doing taxes easy. With the help of the agents They go through every detail so you don't miss anything. GOT TO LOVE TURBO TAX.
Date published: 2023-01-24
Rated 5 out of 5 by
JaySnyd from
TURBOTAX is GREAT!
TURBOTAX made it quick, simple, and easy to use so anyone, like me, can file with ease and confidence!
Date published: 2023-01-24
Rated 5 out of 5 by
Lynn8168 from
It was quick and easy, and the experts were great!
I called for help on 3 occasions, and all three experts were wonderful. Their names were Kaneesha, Rosalee, and Evelyn. All 3 were professional, kind, patient, and very informative. Each one helped me get untangled from the messes I got myself into! As a retired teacher and principal, these were qualities I appreciated very much.
Date published: 2023-01-24
Rated 5 out of 5 by
Baron von Geigen from
Fast and efficient
This process couldn't be quicker or more efficient.
Date published: 2023-01-24
Rated 5 out of 5 by
So Blessed from
Easy to use
Using Turbo Tax was efficient, quick, and easy to manuever.
Date published: 2023-01-24
Rated 4 out of 5 by
Guh Manly from
Turbotax to the rescue
last year i had a tough time, this round is better.
Date published: 2023-01-24
Rated 5 out of 5 by
AKB33 from
Tax Clarity!!!
I have been using turbo tax for the past 8 years and it is excellent. Very quick tools helps me be in control and have a better understanding of my taxes.
Date published: 2023-01-24
Rated 5 out of 5 by
Marcus24 from
Super Simple
Everything was easy, and had plenty of assistance when needed!
Date published: 2023-01-24
Rated 5 out of 5 by
Mizzlove from
Awesome
The best way to file your taxes and it's very simple and easy I love it I don't have to worry about leave the house best decision I ever made
Date published: 2023-01-24
Rated 1 out of 5 by
Done with TT Too from
This software is so glitchy!
You guys try to upsell to other intuit products every page. Then you try to get me to open a checking account with Credit Karma. Fine. Then you try to get me to do the advance refund. Great. After I opt for that, I first got an alert on TurboTax that "Congratulations, you qualify." Then I had to go to a popup site that wouldn't let me type in a number. I eventually figured out I could type the number in notepad and then copy/paste it into the field. Then it needed me to type in the verification number. That didn't work unless I copy/pasted it as well. Then I got back to TurboTax only to hear that I actually wasn't approved but I could still use my Credit Karma account to receive my refund. Five days early, no less. I don't trust that to happen without a glitch. I don't feel comfortable banking with your site and will be closing the account. My credit is currently garbage any way, so it's no loss to your company. Just fix your software. Taxes suck enough without having to deal with this trash software. The Tax professional I worked with was awesome, though. Super knowledgeable and helpful.
All TurboTax® Offerings Reviews - Page 2116
Date published: 2023-01-24