TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Turbo tax has some bugs Some data i could not enter with out it being changed when i went back to review. Example- one screen asked if my retirement pension income was paid out periodically such as monthly. I checked the "yes" box and when I went to review this section, it had reverted to the "no" box. Every time i tried to change it to yes, it reverted to no. Since i figured this did not affect how much tax i was going to owe, I moved on. Another problem I had concerned our IRA distribution. One screen asked if the traditional IRA distribution was converted to a Roth IRA. It was in our case so I answered yes. When I went back to review this, the screen had erased the "yes" answer and did not have an answer filled in. This was kind of important since it directly affected the amount of taxes. I printed out the applicable forms and manually checked to make sure the correct amount of tax and refund of my calculations were the same as Turbo tax.
Date published: 2021-02-21
Rated 5 out of 5 by from Assembly line worker this was a good experience for me I thought I did a great job and they also did a great job helping me prepare my taxes and doing my taxes for me thank y'all so much
Date published: 2021-02-21
Rated 1 out of 5 by from Made me almost file wrong They made me make an additional W-2 right before I signed due to their “expert review” and almost cost me thousands of dollars.
Date published: 2021-02-21
Rated 5 out of 5 by from Good Good I like it good very cool I need help I love it
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax gets it done This year I retired and turbotax made it easy to file.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax awesome and easy easy easy...i found it very easy to file..wasnt so frustrated this year
Date published: 2021-02-21
Rated 5 out of 5 by from turbotax was great there were things on this return from last year that I was having trouble with and turbotax helped me through it
Date published: 2021-02-21
Rated 4 out of 5 by from Jason's review of TurboTax Good software, but you need to fix your csv import from Coinbase. TurboTax claims to work with Coinbase csv export file, but actually it does not, and gives an error on the header format for csv. Please fix for next year so people basically don't need to "guess" on their cypto transactions!
Date published: 2021-02-21
Rated 5 out of 5 by from Tubotax is good Was easy and quick to file my taxes. A great tool to use to file taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from So easy to use Great for helping to determine the best deduction route.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2082
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax has some bugs Some data i could not enter with out it being changed when i went back to review. Example- one screen asked if my retirement pension income was paid out periodically such as monthly. I checked the "yes" box and when I went to review this section, it had reverted to the "no" box. Every time i tried to change it to yes, it reverted to no. Since i figured this did not affect how much tax i was going to owe, I moved on. Another problem I had concerned our IRA distribution. One screen asked if the traditional IRA distribution was converted to a Roth IRA. It was in our case so I answered yes. When I went back to review this, the screen had erased the "yes" answer and did not have an answer filled in. This was kind of important since it directly affected the amount of taxes. I printed out the applicable forms and manually checked to make sure the correct amount of tax and refund of my calculations were the same as Turbo tax.
Date published: 2021-02-21
Rated 5 out of 5 by from Assembly line worker this was a good experience for me I thought I did a great job and they also did a great job helping me prepare my taxes and doing my taxes for me thank y'all so much
Date published: 2021-02-21
Rated 1 out of 5 by from Made me almost file wrong They made me make an additional W-2 right before I signed due to their “expert review” and almost cost me thousands of dollars.
Date published: 2021-02-21
Rated 5 out of 5 by from Good Good I like it good very cool I need help I love it
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax gets it done This year I retired and turbotax made it easy to file.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax awesome and easy easy easy...i found it very easy to file..wasnt so frustrated this year
Date published: 2021-02-21
Rated 5 out of 5 by from turbotax was great there were things on this return from last year that I was having trouble with and turbotax helped me through it
Date published: 2021-02-21
Rated 4 out of 5 by from Jason's review of TurboTax Good software, but you need to fix your csv import from Coinbase. TurboTax claims to work with Coinbase csv export file, but actually it does not, and gives an error on the header format for csv. Please fix for next year so people basically don't need to "guess" on their cypto transactions!
Date published: 2021-02-21
Rated 5 out of 5 by from Tubotax is good Was easy and quick to file my taxes. A great tool to use to file taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from So easy to use Great for helping to determine the best deduction route.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2082