TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from 1099 NIGHTMARE Sadly, we had a 1099 issue. I deleted them from the starting income, only to have them haunt me when I went to file. I had to individually delete old 1099 information, even after I took it off the main income page. Does that make sense... no... Would that have cause the average person to call customer support... YES... Thank god this isn't my first rodeo. Please solve this issue otherwise I will have to use a different platform.
Date published: 2021-02-23
Rated 1 out of 5 by from Free in no way equals free I have been using TurboTax now for 10 years. This is the First year they have ever basically pigeon holed me.. Says Basic filing is Free, Well my taxes don't get any more basic, yet they now consider the fact I have a car, and a home, a itemized return. So my Free tax Filing is going to cost $170. I'm just going to do it so it is Done, But TURBOTAX Read my lips.. I will never Ever use your service again.. You Lost me as a loyal Customer.
Date published: 2021-02-23
Rated 5 out of 5 by from great great great It was easy! I love that it only took me a few minutes to complete my 2020 taxes
Date published: 2021-02-23
Rated 3 out of 5 by from Quick Ive used turbo tax for the last 12 years and like everthing else it is getting to expensive
Date published: 2021-02-23
Rated 3 out of 5 by from Upset with having to pay double I accidentally selected send employed after I already paid for another version and was not allowed to to use the version I always paid for
Date published: 2021-02-23
Rated 1 out of 5 by from paying $120 for live expert WANTING TO SPEAK TO A LIVE EXPERT SUCK! NEEDED TO TALK TO SOMEONE WHILE FILING TAXES NO AFTER
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome and so convenient I have been filling with turbo for 15 years and I love it and never had no issues with them.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to navigate and excellent assistance Help from online chat and phone was valuable. Navigation through tax sections was very easy to follow.
Date published: 2021-02-23
Rated 5 out of 5 by from Great product, completed taxes with ease. Great product to use, hardest part was finding all the electronic forms from the institutions!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax to the rescue I enjoy that I have all my information from previous years of this service available to make things easier you can also import you info from other places, great customer service answered all my questions. yes I recommend Turbo Tax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2059
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from 1099 NIGHTMARE Sadly, we had a 1099 issue. I deleted them from the starting income, only to have them haunt me when I went to file. I had to individually delete old 1099 information, even after I took it off the main income page. Does that make sense... no... Would that have cause the average person to call customer support... YES... Thank god this isn't my first rodeo. Please solve this issue otherwise I will have to use a different platform.
Date published: 2021-02-23
Rated 1 out of 5 by from Free in no way equals free I have been using TurboTax now for 10 years. This is the First year they have ever basically pigeon holed me.. Says Basic filing is Free, Well my taxes don't get any more basic, yet they now consider the fact I have a car, and a home, a itemized return. So my Free tax Filing is going to cost $170. I'm just going to do it so it is Done, But TURBOTAX Read my lips.. I will never Ever use your service again.. You Lost me as a loyal Customer.
Date published: 2021-02-23
Rated 5 out of 5 by from great great great It was easy! I love that it only took me a few minutes to complete my 2020 taxes
Date published: 2021-02-23
Rated 3 out of 5 by from Quick Ive used turbo tax for the last 12 years and like everthing else it is getting to expensive
Date published: 2021-02-23
Rated 3 out of 5 by from Upset with having to pay double I accidentally selected send employed after I already paid for another version and was not allowed to to use the version I always paid for
Date published: 2021-02-23
Rated 1 out of 5 by from paying $120 for live expert WANTING TO SPEAK TO A LIVE EXPERT SUCK! NEEDED TO TALK TO SOMEONE WHILE FILING TAXES NO AFTER
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome and so convenient I have been filling with turbo for 15 years and I love it and never had no issues with them.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to navigate and excellent assistance Help from online chat and phone was valuable. Navigation through tax sections was very easy to follow.
Date published: 2021-02-23
Rated 5 out of 5 by from Great product, completed taxes with ease. Great product to use, hardest part was finding all the electronic forms from the institutions!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax to the rescue I enjoy that I have all my information from previous years of this service available to make things easier you can also import you info from other places, great customer service answered all my questions. yes I recommend Turbo Tax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2059