TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Generally good but still room for improvement This year during the final review step the program asked me to re-enter my W2 info and the ended up essentially duplicating my already entered W2. No idea why. The section on HELOCs has improved this year, though I do wish that there was clarification at the start when asking for 1098 interest that if this loan is a HELOC there will be more info coming later as I did my own manual calculation upfront the first time around.
Date published: 2021-02-27
Rated 3 out of 5 by from They make it harder to use every year Yours is an expensive product and it is harder to use every year. I understand that the law changes, but it was really hard to complete the sections that I had no info for input such as misc expenses and the fact that I received no distribution from 1099 distributions this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Way to go I wouldn't do my taxes any other way. The best and only way .
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great I love the convenience that comes with TurboTax. The agents are very helpful and knowledgeable, and I love that you can chat at any time with them.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome turbotax Turbotax is very easy and straightforward to processing my tax return every year. It gives me great benefit to understand how the tax return process works and easy to prepare and file by online.
Date published: 2021-02-27
Rated 5 out of 5 by from Great The tax experts were very helpful and patient with me
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy and thorough Have used Turbo Tax since 2012. I print my returns, but also like to have them on file electronically
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax for the win! I love using this product, especially now that everyone is working remotely. I was ahead of the curve!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Super helpful, tax expert are very knowledgeable. Took thepressure off, thanks
Date published: 2021-02-27
Rated 5 out of 5 by from I felt confident while using TurboTax Loved the question - response format. Very thorough.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2057
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Generally good but still room for improvement This year during the final review step the program asked me to re-enter my W2 info and the ended up essentially duplicating my already entered W2. No idea why. The section on HELOCs has improved this year, though I do wish that there was clarification at the start when asking for 1098 interest that if this loan is a HELOC there will be more info coming later as I did my own manual calculation upfront the first time around.
Date published: 2021-02-27
Rated 3 out of 5 by from They make it harder to use every year Yours is an expensive product and it is harder to use every year. I understand that the law changes, but it was really hard to complete the sections that I had no info for input such as misc expenses and the fact that I received no distribution from 1099 distributions this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Way to go I wouldn't do my taxes any other way. The best and only way .
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great I love the convenience that comes with TurboTax. The agents are very helpful and knowledgeable, and I love that you can chat at any time with them.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome turbotax Turbotax is very easy and straightforward to processing my tax return every year. It gives me great benefit to understand how the tax return process works and easy to prepare and file by online.
Date published: 2021-02-27
Rated 5 out of 5 by from Great The tax experts were very helpful and patient with me
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy and thorough Have used Turbo Tax since 2012. I print my returns, but also like to have them on file electronically
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax for the win! I love using this product, especially now that everyone is working remotely. I was ahead of the curve!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Super helpful, tax expert are very knowledgeable. Took thepressure off, thanks
Date published: 2021-02-27
Rated 5 out of 5 by from I felt confident while using TurboTax Loved the question - response format. Very thorough.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2057