TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Carrrey from
Turbo Tax is excellent and easy to use
I would recommend Turbo Tax to someone else, as it was easy to use and has great reminders built in
Date published: 2023-01-29
Rated 5 out of 5 by
Doraleq from
TurboTax is great!
This process is simple just like I like it. Thanks
Date published: 2023-01-29
Rated 2 out of 5 by
CaptainPatrick from
Rejected
I've been using TurboTax for years now, and it has generally been a good experience. This year however was different. My tax return was rejected because of a processing error. I spoke with customer service, and they are working to fix the glitch, but the statement says "wait a few weeks" and try again. This is completely unacceptable, especially when I'm paying over $300. Also, my estimated return dropped suddenly by $3000 when I "corrected" a box during the review....with no explanation, and no way to replicate. Sadly, this will be the last year I use TurboTax.
Date published: 2023-01-29
Rated 3 out of 5 by
dorianb from
ok
my experience was pretty good. This was my third year use this system.
Date published: 2023-01-29
Rated 5 out of 5 by
Jdonathan from
Turbo is fast and very easy to manage
Very easy to manage and keep track of your personal information
Date published: 2023-01-29
Rated 5 out of 5 by
duplicatename1 from
Good
Easy to use, though it needs to be clear on the cost if you don't use their live services. It makes you panic until you realize you did not supply a credit card to charge, so you were not charged anything.
Date published: 2023-01-29
Rated 5 out of 5 by
BuzzW from
Turbo Tax is amazing
I switched to Turbo Tax three years ago. Everything is explained so its simple and quick.
Date published: 2023-01-29
Rated 5 out of 5 by
MAD12345678910 from
Turbo Tax is great
I had a little more complicated return this year in that I needed to file a 1095-A for Health Insurance subsidies. Turbo Tax made this process very easy and straight forward.
Date published: 2023-01-29
Rated 5 out of 5 by
HayleighW from
Thank you!
First time Doing my taxes on my own and was super easy ! Thank you!
Date published: 2023-01-29
Rated 5 out of 5 by
CCCT15 from
turbo tax is user friendly and fast
I always have a great experience when using turbo tax
All TurboTax® Offerings Reviews - Page 2049
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Carrrey from
Turbo Tax is excellent and easy to use
I would recommend Turbo Tax to someone else, as it was easy to use and has great reminders built in
Date published: 2023-01-29
Rated 5 out of 5 by
Doraleq from
TurboTax is great!
This process is simple just like I like it. Thanks
Date published: 2023-01-29
Rated 2 out of 5 by
CaptainPatrick from
Rejected
I've been using TurboTax for years now, and it has generally been a good experience. This year however was different. My tax return was rejected because of a processing error. I spoke with customer service, and they are working to fix the glitch, but the statement says "wait a few weeks" and try again. This is completely unacceptable, especially when I'm paying over $300. Also, my estimated return dropped suddenly by $3000 when I "corrected" a box during the review....with no explanation, and no way to replicate. Sadly, this will be the last year I use TurboTax.
Date published: 2023-01-29
Rated 3 out of 5 by
dorianb from
ok
my experience was pretty good. This was my third year use this system.
Date published: 2023-01-29
Rated 5 out of 5 by
Jdonathan from
Turbo is fast and very easy to manage
Very easy to manage and keep track of your personal information
Date published: 2023-01-29
Rated 5 out of 5 by
duplicatename1 from
Good
Easy to use, though it needs to be clear on the cost if you don't use their live services. It makes you panic until you realize you did not supply a credit card to charge, so you were not charged anything.
Date published: 2023-01-29
Rated 5 out of 5 by
BuzzW from
Turbo Tax is amazing
I switched to Turbo Tax three years ago. Everything is explained so its simple and quick.
Date published: 2023-01-29
Rated 5 out of 5 by
MAD12345678910 from
Turbo Tax is great
I had a little more complicated return this year in that I needed to file a 1095-A for Health Insurance subsidies. Turbo Tax made this process very easy and straight forward.
Date published: 2023-01-29
Rated 5 out of 5 by
HayleighW from
Thank you!
First time Doing my taxes on my own and was super easy ! Thank you!
Date published: 2023-01-29
Rated 5 out of 5 by
CCCT15 from
turbo tax is user friendly and fast
I always have a great experience when using turbo tax
All TurboTax® Offerings Reviews - Page 2049
Date published: 2023-01-29