TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use! Website was very easy to use. Answered all my questions.
Date published: 2023-01-29
Rated 5 out of 5 by from So easy to do! Easy to do. Took about 10 minutes. Didn’t have to fill in all the information because they keep it stored
Date published: 2023-01-29
Rated 4 out of 5 by from Easygoing Good, fast and easy process. Too easy to be true but fast.
Date published: 2023-01-29
Rated 5 out of 5 by from Really like Turbotax I like how the program fills in data from the last years tax return, which in turn nudges us on items we entered the previous year, like charitable donations.
Date published: 2023-01-29
Rated 1 out of 5 by from It simply is broken and does NOT work. I even paid for the live assistance and they told me I did everything correct. It continues to get rejected now 4 times. This is unacceptable and not professional. I teach large college classes and will make sure all my students know this product is broken. I used it for 7 years without an issue and Now I feel abandoned. I will give you a few days to help before I launch a barrage of complaints to various regulatory and consumer groups.
Date published: 2023-01-29
Rated 2 out of 5 by from Hidden fees Don’t be surprised if you have fees at the end of filing!
Date published: 2023-01-29
Rated 1 out of 5 by from Terrible - They make you pay extra fee to file ta I had to pay extra fees to file taxes. The taxes fee should have been zero.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is a lifesaver!!!! It was a little challenging at first, but I figured it out and it went well. TurboTax has been a lifesaver for me for many years. Thanks for always being there when we get totally frustrated.
Date published: 2023-01-29
Rated 5 out of 5 by from Real great I was able to do everything I think I got all the help..I wouldn't done it by my self..cause I don't know how to filled tax returns..thank you
Date published: 2023-01-29
Rated 5 out of 5 by from Was great I was referred to you, by a friend.Ms. Jennifer Dickerson
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use! Website was very easy to use. Answered all my questions.
Date published: 2023-01-29
Rated 5 out of 5 by from So easy to do! Easy to do. Took about 10 minutes. Didn’t have to fill in all the information because they keep it stored
Date published: 2023-01-29
Rated 4 out of 5 by from Easygoing Good, fast and easy process. Too easy to be true but fast.
Date published: 2023-01-29
Rated 5 out of 5 by from Really like Turbotax I like how the program fills in data from the last years tax return, which in turn nudges us on items we entered the previous year, like charitable donations.
Date published: 2023-01-29
Rated 1 out of 5 by from It simply is broken and does NOT work. I even paid for the live assistance and they told me I did everything correct. It continues to get rejected now 4 times. This is unacceptable and not professional. I teach large college classes and will make sure all my students know this product is broken. I used it for 7 years without an issue and Now I feel abandoned. I will give you a few days to help before I launch a barrage of complaints to various regulatory and consumer groups.
Date published: 2023-01-29
Rated 2 out of 5 by from Hidden fees Don’t be surprised if you have fees at the end of filing!
Date published: 2023-01-29
Rated 1 out of 5 by from Terrible - They make you pay extra fee to file ta I had to pay extra fees to file taxes. The taxes fee should have been zero.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is a lifesaver!!!! It was a little challenging at first, but I figured it out and it went well. TurboTax has been a lifesaver for me for many years. Thanks for always being there when we get totally frustrated.
Date published: 2023-01-29
Rated 5 out of 5 by from Real great I was able to do everything I think I got all the help..I wouldn't done it by my self..cause I don't know how to filled tax returns..thank you
Date published: 2023-01-29
Rated 5 out of 5 by from Was great I was referred to you, by a friend.Ms. Jennifer Dickerson
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2048