TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
UGH202 from
Easy to use!
Website was very easy to use. Answered all my questions.
Date published: 2023-01-29
Rated 5 out of 5 by
Alisa 927 from
So easy to do!
Easy to do. Took about 10 minutes. Didn’t have to fill in all the information because they keep it stored
Date published: 2023-01-29
Rated 4 out of 5 by
Nora35 from
Easygoing
Good, fast and easy process. Too easy to be true but fast.
Date published: 2023-01-29
Rated 5 out of 5 by
Maruch52 from
Really like Turbotax
I like how the program fills in data from the last years tax return, which in turn nudges us on items we entered the previous year, like charitable donations.
Date published: 2023-01-29
Rated 1 out of 5 by
TimC2023 from
It simply is broken and does NOT work.
I even paid for the live assistance and they told me I did everything correct. It continues to get rejected now 4 times. This is unacceptable and not professional. I teach large college classes and will make sure all my students know this product is broken. I used it for 7 years without an issue and Now I feel abandoned. I will give you a few days to help before I launch a barrage of complaints to various regulatory and consumer groups.
Date published: 2023-01-29
Rated 2 out of 5 by
MomX10 from
Hidden fees
Don’t be surprised if you have fees at the end of filing!
Date published: 2023-01-29
Rated 1 out of 5 by
Not happy 123 from
Terrible - They make you pay extra fee to file ta
I had to pay extra fees to file taxes. The taxes fee should have been zero.
Date published: 2023-01-29
Rated 5 out of 5 by
Uni4 from
Turbo Tax is a lifesaver!!!!
It was a little challenging at first, but I figured it out and it went well. TurboTax has been a lifesaver for me for many years. Thanks for always being there when we get totally frustrated.
Date published: 2023-01-29
Rated 5 out of 5 by
Albert8919 from
Real great
I was able to do everything I think I got all the help..I wouldn't done it by my self..cause I don't know how to filled tax returns..thank you
Date published: 2023-01-29
Rated 5 out of 5 by
Candi Lady from
Was great
I was referred to you, by a friend.Ms. Jennifer Dickerson
All TurboTax® Offerings Reviews - Page 2048
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
UGH202 from
Easy to use!
Website was very easy to use. Answered all my questions.
Date published: 2023-01-29
Rated 5 out of 5 by
Alisa 927 from
So easy to do!
Easy to do. Took about 10 minutes. Didn’t have to fill in all the information because they keep it stored
Date published: 2023-01-29
Rated 4 out of 5 by
Nora35 from
Easygoing
Good, fast and easy process. Too easy to be true but fast.
Date published: 2023-01-29
Rated 5 out of 5 by
Maruch52 from
Really like Turbotax
I like how the program fills in data from the last years tax return, which in turn nudges us on items we entered the previous year, like charitable donations.
Date published: 2023-01-29
Rated 1 out of 5 by
TimC2023 from
It simply is broken and does NOT work.
I even paid for the live assistance and they told me I did everything correct. It continues to get rejected now 4 times. This is unacceptable and not professional. I teach large college classes and will make sure all my students know this product is broken. I used it for 7 years without an issue and Now I feel abandoned. I will give you a few days to help before I launch a barrage of complaints to various regulatory and consumer groups.
Date published: 2023-01-29
Rated 2 out of 5 by
MomX10 from
Hidden fees
Don’t be surprised if you have fees at the end of filing!
Date published: 2023-01-29
Rated 1 out of 5 by
Not happy 123 from
Terrible - They make you pay extra fee to file ta
I had to pay extra fees to file taxes. The taxes fee should have been zero.
Date published: 2023-01-29
Rated 5 out of 5 by
Uni4 from
Turbo Tax is a lifesaver!!!!
It was a little challenging at first, but I figured it out and it went well. TurboTax has been a lifesaver for me for many years. Thanks for always being there when we get totally frustrated.
Date published: 2023-01-29
Rated 5 out of 5 by
Albert8919 from
Real great
I was able to do everything I think I got all the help..I wouldn't done it by my self..cause I don't know how to filled tax returns..thank you
Date published: 2023-01-29
Rated 5 out of 5 by
Candi Lady from
Was great
I was referred to you, by a friend.Ms. Jennifer Dickerson
All TurboTax® Offerings Reviews - Page 2048
Date published: 2023-01-29