TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax was Great It was a breeze , no problem if i needed help it was their Perfect
Date published: 2021-03-01
Rated 2 out of 5 by from Made things harder It seems like each year the changes are made, it actually makes filing more difficult
Date published: 2021-03-01
Rated 1 out of 5 by from Very displeased Very discouraged by TurboTax this year. Waited for 30+ minutes for chat help and the associate closed out of the conversation before answering any question. Second associate (after waiting another 30+ minutes) was not helpful and closed out when I asked for a reference number for my issue. Never actually got any help (seems like issue is a bug in the system)
Date published: 2021-03-01
Rated 4 out of 5 by from great like it because they explain whatever you do not understand
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful It was very easy to prepare my taxes again with turbo tax , I used last year as well and will continue to use .
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great The product is easy to use and the format was so simple to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy Very informative and easy to enter the required information because it walks me through.
Date published: 2021-03-01
Rated 3 out of 5 by from Gotten worse over time Previous years were easier to file. I don't have much new to my name, but the amounts owed kept changing without changes to the values entered and I had to review my 1099 information at least 3 times before TurboTax accepted it..
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Great patience explaining everything to me. Walked me through any errors I was encountering
Date published: 2021-03-01
Rated 5 out of 5 by from SO helpful and fast Thanks so fast and helpful! Love using turbo tax it was great.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2027
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was Great It was a breeze , no problem if i needed help it was their Perfect
Date published: 2021-03-01
Rated 2 out of 5 by from Made things harder It seems like each year the changes are made, it actually makes filing more difficult
Date published: 2021-03-01
Rated 1 out of 5 by from Very displeased Very discouraged by TurboTax this year. Waited for 30+ minutes for chat help and the associate closed out of the conversation before answering any question. Second associate (after waiting another 30+ minutes) was not helpful and closed out when I asked for a reference number for my issue. Never actually got any help (seems like issue is a bug in the system)
Date published: 2021-03-01
Rated 4 out of 5 by from great like it because they explain whatever you do not understand
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful It was very easy to prepare my taxes again with turbo tax , I used last year as well and will continue to use .
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great The product is easy to use and the format was so simple to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy Very informative and easy to enter the required information because it walks me through.
Date published: 2021-03-01
Rated 3 out of 5 by from Gotten worse over time Previous years were easier to file. I don't have much new to my name, but the amounts owed kept changing without changes to the values entered and I had to review my 1099 information at least 3 times before TurboTax accepted it..
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Great patience explaining everything to me. Walked me through any errors I was encountering
Date published: 2021-03-01
Rated 5 out of 5 by from SO helpful and fast Thanks so fast and helpful! Love using turbo tax it was great.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2027