TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Still easy but not as smooth as previous years Taxes didn’t take long to finish but had an error that is had never come across before.
Date published: 2023-01-21
Rated 5 out of 5 by from EXPERT HELP I'VE BEEN USING TURBO TAX FOR YEARS. RECEIVE RETURNS SUPER FAST AND NEVER ANY ISSUES.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax was awesome. My experience with turbo tax was awesome, when I did have difficulty, an agent named Julie helped me tremendously.
Date published: 2023-01-21
Rated 5 out of 5 by from Filed!!! This was easy to do. If I had any questions there was someone that was there to help me. It may have taken 15 minutes to wait, but it was definitely worth it. I got my W2 in today and filed quick and easy!
Date published: 2023-01-21
Rated 5 out of 5 by from Quick & Easy It's a fast way to do taxes, I switched from another service a few years ago and never looked back.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax has been so helpful I had wonderful gentlemen that helped me go through my taxes and Turbo tax has always been user friendly. I really appreciate him taking the extra time and effort and double check a few things.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is simple for regular folk! I have been using Turbo Tax for 4 years now and I am certainly no tax expert! At first, I was worried I would not be able to figure it all out, but every time I had a question, a representitive either answered through an online chat or they already had popups to guid me to make the most educated decision. I love the way it automatically knows and keeps my information from year to year, significantly speeding up the process of filing, and how it prompts me to double check and think of things I most likely would have forgotten! I appreciate the simplicity of the Turbo Tax website and I recommend it to all of those regular, non-tax people! You can do it!!
Date published: 2023-01-21
Rated 4 out of 5 by from Good OK. Not sure if I'd use again. Was nerve wrecking.
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome and Easy! Being able to upload my W2 and get live help is amazing.
Date published: 2023-01-21
Rated 5 out of 5 by from Easy to use TurboTax was simple, fast and exceptionally easy to use.
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 2027
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still easy but not as smooth as previous years Taxes didn’t take long to finish but had an error that is had never come across before.
Date published: 2023-01-21
Rated 5 out of 5 by from EXPERT HELP I'VE BEEN USING TURBO TAX FOR YEARS. RECEIVE RETURNS SUPER FAST AND NEVER ANY ISSUES.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax was awesome. My experience with turbo tax was awesome, when I did have difficulty, an agent named Julie helped me tremendously.
Date published: 2023-01-21
Rated 5 out of 5 by from Filed!!! This was easy to do. If I had any questions there was someone that was there to help me. It may have taken 15 minutes to wait, but it was definitely worth it. I got my W2 in today and filed quick and easy!
Date published: 2023-01-21
Rated 5 out of 5 by from Quick & Easy It's a fast way to do taxes, I switched from another service a few years ago and never looked back.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax has been so helpful I had wonderful gentlemen that helped me go through my taxes and Turbo tax has always been user friendly. I really appreciate him taking the extra time and effort and double check a few things.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is simple for regular folk! I have been using Turbo Tax for 4 years now and I am certainly no tax expert! At first, I was worried I would not be able to figure it all out, but every time I had a question, a representitive either answered through an online chat or they already had popups to guid me to make the most educated decision. I love the way it automatically knows and keeps my information from year to year, significantly speeding up the process of filing, and how it prompts me to double check and think of things I most likely would have forgotten! I appreciate the simplicity of the Turbo Tax website and I recommend it to all of those regular, non-tax people! You can do it!!
Date published: 2023-01-21
Rated 4 out of 5 by from Good OK. Not sure if I'd use again. Was nerve wrecking.
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome and Easy! Being able to upload my W2 and get live help is amazing.
Date published: 2023-01-21
Rated 5 out of 5 by from Easy to use TurboTax was simple, fast and exceptionally easy to use.
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 2027