TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Quick and simple Second use Turbotax for tax return. It is quick and simple. 20 mins for all returns finished.
Date published: 2023-01-25
Rated 5 out of 5 by from They really helped with the love representative They helped with my situation and I refiled my taxes
Date published: 2023-01-25
Rated 5 out of 5 by from turbo tax is unique for me it helps a lot, and hopefully continues thank you turbo tax!
Date published: 2023-01-25
Rated 5 out of 5 by from Simply Excellence! Cheryl was BEYOND THE BEST! I never had such a knowledgeable, patient, sincere rep in the plethora of calls I had during last tax season. She is a gem and your company is well represented having someone like her as my customer service rep. I will be highly recommending all of my friends and family after this experience. Last year I was frustrated, misinformed and had multiple bad experiences due to the long lost tax return (not your fault but the complete opposite info I was told differently from rep to rep made it beyond miserable). I finally received the refund 8 months later. Thank you for such a wonderful experience and the smile she has put on my face! She found me an additional $1,000 on return upon reaching out online that was possible because of her passion to do her job CORRECTLY! Thank you!!!
Date published: 2023-01-25
Rated 5 out of 5 by from Great again I've been using TurboTax for several years and it is pretty easy to use.
Date published: 2023-01-25
Rated 5 out of 5 by from awesome awesome, needed help with a issue expert walked me through until it was completed
Date published: 2023-01-25
Rated 5 out of 5 by from I like turbo tax Turbo tax makes filing easy. If you don't want to take it somewhere they walk you through the process
Date published: 2023-01-25
Rated 3 out of 5 by from Fee's I have used turbotax for almost 20 years the main issue i have are the added fee's. For the cost i paid this year to file my taxes i could pay someone to do it for me. I will probably not use turbotax next year.
Date published: 2023-01-25
Rated 5 out of 5 by from fantastic fantastic experience, got my federal and state taxes done in 13 min this year only thing faster would be the government to just take out the right amount throughout the year or a check in the mail.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is Easy and Fast Nita did an awesome job walking us through the tax process. Information was helpful.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and simple Second use Turbotax for tax return. It is quick and simple. 20 mins for all returns finished.
Date published: 2023-01-25
Rated 5 out of 5 by from They really helped with the love representative They helped with my situation and I refiled my taxes
Date published: 2023-01-25
Rated 5 out of 5 by from turbo tax is unique for me it helps a lot, and hopefully continues thank you turbo tax!
Date published: 2023-01-25
Rated 5 out of 5 by from Simply Excellence! Cheryl was BEYOND THE BEST! I never had such a knowledgeable, patient, sincere rep in the plethora of calls I had during last tax season. She is a gem and your company is well represented having someone like her as my customer service rep. I will be highly recommending all of my friends and family after this experience. Last year I was frustrated, misinformed and had multiple bad experiences due to the long lost tax return (not your fault but the complete opposite info I was told differently from rep to rep made it beyond miserable). I finally received the refund 8 months later. Thank you for such a wonderful experience and the smile she has put on my face! She found me an additional $1,000 on return upon reaching out online that was possible because of her passion to do her job CORRECTLY! Thank you!!!
Date published: 2023-01-25
Rated 5 out of 5 by from Great again I've been using TurboTax for several years and it is pretty easy to use.
Date published: 2023-01-25
Rated 5 out of 5 by from awesome awesome, needed help with a issue expert walked me through until it was completed
Date published: 2023-01-25
Rated 5 out of 5 by from I like turbo tax Turbo tax makes filing easy. If you don't want to take it somewhere they walk you through the process
Date published: 2023-01-25
Rated 3 out of 5 by from Fee's I have used turbotax for almost 20 years the main issue i have are the added fee's. For the cost i paid this year to file my taxes i could pay someone to do it for me. I will probably not use turbotax next year.
Date published: 2023-01-25
Rated 5 out of 5 by from fantastic fantastic experience, got my federal and state taxes done in 13 min this year only thing faster would be the government to just take out the right amount throughout the year or a check in the mail.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is Easy and Fast Nita did an awesome job walking us through the tax process. Information was helpful.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1981