TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent database of questions The program is great. I rated it excellent because I am very familiar with paper filing sometimes I find it strange I don't see the order of schedules if I want to just be sure it's doing what I hoped in the middle of the process. That's when I usually type in a form or schedule to search and am amazed about the ability for it to link content I want and need.
Date published: 2021-02-27
Rated 5 out of 5 by from Thank you quick easy awesome done fast simple convenient cool
Date published: 2021-02-27
Rated 2 out of 5 by from Adds cost at the end and not helpful answers The boxes to "why is this the amount" do not explain things well. I had an email that made it seem like I'd be saving money and then an added cost at the end that doesn't make sense. The convenience is no longer worth the confusion.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is really helpful It was easy to use and calculated my return quickly and simply.
Date published: 2021-02-27
Rated 5 out of 5 by from usefull and reliable as allways great service from tax pros for my questions. use turbo tac every year
Date published: 2021-02-27
Rated 5 out of 5 by from I feel confident filling with turbo. Tax. I did not use turbo tax live. I didn’t’ really feel it was required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is Amazing So easy and live help is the best thing ever.. My first time and so easy to use.
Date published: 2021-02-27
Rated 3 out of 5 by from Watch Out The program told me I needed to file a state return so I purchased the state package and then I found out that I really didn't need to file because both partners are residents of Utah. This is super frustrating!!
Date published: 2021-02-27
Rated 3 out of 5 by from It was ok Last year I didn't pay this much to file my taxes. I guess next year I'll let a professional handle it. From what was suppose to be free to $120 when I was forced to use the deluxe option, I'm not all that impressed this year
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax does a great job Offers many options for help with your tax return. Even with the free version they do a lot to make taxes intuitive and streamlined.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1980
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent database of questions The program is great. I rated it excellent because I am very familiar with paper filing sometimes I find it strange I don't see the order of schedules if I want to just be sure it's doing what I hoped in the middle of the process. That's when I usually type in a form or schedule to search and am amazed about the ability for it to link content I want and need.
Date published: 2021-02-27
Rated 5 out of 5 by from Thank you quick easy awesome done fast simple convenient cool
Date published: 2021-02-27
Rated 2 out of 5 by from Adds cost at the end and not helpful answers The boxes to "why is this the amount" do not explain things well. I had an email that made it seem like I'd be saving money and then an added cost at the end that doesn't make sense. The convenience is no longer worth the confusion.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is really helpful It was easy to use and calculated my return quickly and simply.
Date published: 2021-02-27
Rated 5 out of 5 by from usefull and reliable as allways great service from tax pros for my questions. use turbo tac every year
Date published: 2021-02-27
Rated 5 out of 5 by from I feel confident filling with turbo. Tax. I did not use turbo tax live. I didn’t’ really feel it was required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is Amazing So easy and live help is the best thing ever.. My first time and so easy to use.
Date published: 2021-02-27
Rated 3 out of 5 by from Watch Out The program told me I needed to file a state return so I purchased the state package and then I found out that I really didn't need to file because both partners are residents of Utah. This is super frustrating!!
Date published: 2021-02-27
Rated 3 out of 5 by from It was ok Last year I didn't pay this much to file my taxes. I guess next year I'll let a professional handle it. From what was suppose to be free to $120 when I was forced to use the deluxe option, I'm not all that impressed this year
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax does a great job Offers many options for help with your tax return. Even with the free version they do a lot to make taxes intuitive and streamlined.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1980