TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Quick and easy Never have a problem. Everything is quick and to the point.
Date published: 2023-02-01
Rated 4 out of 5 by from Tough for State Returns Everything is mostly good, but I wish I had the opportunity to review which tax forms were being submitted at the end, and to more easily understand why I am being charged. I also wish TurboTax input the amount of my state refund from the prior year, especially because I paid to file my tax returns through TurboTax last year. It's not easy to use TurboTax to go back and find my tax returns from the prior year either. Very frustrating.
Date published: 2023-02-01
Rated 5 out of 5 by from very easy to complete I just started a business for extra money and it was so straight forward and easy to follow the prompts to file the proper taxes.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbotax is cool but it scares me there are too many offers that try to sell like a better experience, which makes me feel like the basic option is going to send me to jail or I feel like you guys willl not do as good a job if I choose the basic option
Date published: 2023-02-01
Rated 5 out of 5 by from Great Job Fast and easy - glad i used you guys and didn't have to worry it would be wrong
Date published: 2023-02-01
Rated 5 out of 5 by from I love using TurboTax TurboTax is great I've used it the past 2 years and I love it and it's fast to do
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax so easy This was so quick and easy! I had my info and was done in 30 mins
Date published: 2023-02-01
Rated 5 out of 5 by from Easy and Helpful Lots of information and ways to guide you through. Very easy
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is great! I had a problem with the filing rate, but Sara R. got everything corrected. She was very efficient and took care of the problem quickly. Thank you Sara R.
Date published: 2023-02-01
Rated 4 out of 5 by from Could have been a 5 The only reason it wasn't a 5 is because there was no clear explanation why I didn't qualify for the child care tax credit.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1953
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Never have a problem. Everything is quick and to the point.
Date published: 2023-02-01
Rated 4 out of 5 by from Tough for State Returns Everything is mostly good, but I wish I had the opportunity to review which tax forms were being submitted at the end, and to more easily understand why I am being charged. I also wish TurboTax input the amount of my state refund from the prior year, especially because I paid to file my tax returns through TurboTax last year. It's not easy to use TurboTax to go back and find my tax returns from the prior year either. Very frustrating.
Date published: 2023-02-01
Rated 5 out of 5 by from very easy to complete I just started a business for extra money and it was so straight forward and easy to follow the prompts to file the proper taxes.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbotax is cool but it scares me there are too many offers that try to sell like a better experience, which makes me feel like the basic option is going to send me to jail or I feel like you guys willl not do as good a job if I choose the basic option
Date published: 2023-02-01
Rated 5 out of 5 by from Great Job Fast and easy - glad i used you guys and didn't have to worry it would be wrong
Date published: 2023-02-01
Rated 5 out of 5 by from I love using TurboTax TurboTax is great I've used it the past 2 years and I love it and it's fast to do
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax so easy This was so quick and easy! I had my info and was done in 30 mins
Date published: 2023-02-01
Rated 5 out of 5 by from Easy and Helpful Lots of information and ways to guide you through. Very easy
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is great! I had a problem with the filing rate, but Sara R. got everything corrected. She was very efficient and took care of the problem quickly. Thank you Sara R.
Date published: 2023-02-01
Rated 4 out of 5 by from Could have been a 5 The only reason it wasn't a 5 is because there was no clear explanation why I didn't qualify for the child care tax credit.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1953