TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from easy to navigate i love this app, im a foirst time user and almost felt professional, very easy to use
Date published: 2021-02-28
Rated 3 out of 5 by from Always finding a way to force an upgrade $$$$ Turbotax continues to find extra ways to charge you more money to file. I continue to use their services because I have years prior, but I will be looking elsewhere next year. They made me upgrade to premier to file a dividend/stock portion of my return in which i only made 4 dollars, but premier was a 30 dollar increase.
Date published: 2021-02-28
Rated 4 out of 5 by from Done Easy Best for price considering all the other options that are out there.
Date published: 2021-02-28
Rated 5 out of 5 by from Great! Quick and easy It was very easy for me to file a final tax return for my deceased father using TurboTax!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax has changed The font is very light and hard to read. It has become increasingly more and more expensive as the years go by, I have used it for over 10+ years and am disappointed at how expensive it has become. However, with that said, I tried 3 other online services and came back to turbo tax. It is very user friendly with pictures and color to help prompt you along for the ride. I also appreciate the live chatting, sometimes that helped and sometimes it didn't but then I could call someone one and that would be helpful. But increase your font size and make it darker!
Date published: 2021-02-28
Rated 5 out of 5 by from They make filing your taxes simple! Awesome experience....I wish that I could have spoken immediately to a tax expert, However, my question was answered within hours of my submission and it was the weekend. I wish they did not TAX the product...
Date published: 2021-02-28
Rated 5 out of 5 by from Helpful Appreciate being able to ask questions along the way
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is good. Fairly simple and straightforward process. Will probably use again.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Software to work with Product easy to work with. Explanations of questions explaned well
Date published: 2021-02-28
Rated 5 out of 5 by from HR Consultant The online program is easy to use and it's step by step.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1905
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to navigate i love this app, im a foirst time user and almost felt professional, very easy to use
Date published: 2021-02-28
Rated 3 out of 5 by from Always finding a way to force an upgrade $$$$ Turbotax continues to find extra ways to charge you more money to file. I continue to use their services because I have years prior, but I will be looking elsewhere next year. They made me upgrade to premier to file a dividend/stock portion of my return in which i only made 4 dollars, but premier was a 30 dollar increase.
Date published: 2021-02-28
Rated 4 out of 5 by from Done Easy Best for price considering all the other options that are out there.
Date published: 2021-02-28
Rated 5 out of 5 by from Great! Quick and easy It was very easy for me to file a final tax return for my deceased father using TurboTax!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax has changed The font is very light and hard to read. It has become increasingly more and more expensive as the years go by, I have used it for over 10+ years and am disappointed at how expensive it has become. However, with that said, I tried 3 other online services and came back to turbo tax. It is very user friendly with pictures and color to help prompt you along for the ride. I also appreciate the live chatting, sometimes that helped and sometimes it didn't but then I could call someone one and that would be helpful. But increase your font size and make it darker!
Date published: 2021-02-28
Rated 5 out of 5 by from They make filing your taxes simple! Awesome experience....I wish that I could have spoken immediately to a tax expert, However, my question was answered within hours of my submission and it was the weekend. I wish they did not TAX the product...
Date published: 2021-02-28
Rated 5 out of 5 by from Helpful Appreciate being able to ask questions along the way
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is good. Fairly simple and straightforward process. Will probably use again.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Software to work with Product easy to work with. Explanations of questions explaned well
Date published: 2021-02-28
Rated 5 out of 5 by from HR Consultant The online program is easy to use and it's step by step.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1905