TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I use to use tax act. Turbo much better than tax act. Third year using turbo tax. A lot easier
Date published: 2021-02-25
Rated 5 out of 5 by from Great and easy Have been using this application for 10 years, and I have never had trouble with any discrepancies. Thank you
Date published: 2021-02-25
Rated 5 out of 5 by from tax time has become a breath of fresh air! I have began using turbo tax when I was learning about paying taxes with my first big job in the medical career in my early 20's. I was so intimidated because everyone made taxes being done seem like such a terrifying experience. Now I'm in my 7th year of doing our own taxes and I actually don't mind it. Using my login I can start or stop at any part. It ports your old info over such as demographics so you don't have to re enter all the same info. Turbotax also checks in to see if anything has changed or gives you the option to ask a question if you don't understand something. If it comes to it that an issue arises and you need help, you have the option to speak with a representative and even share your screen so the rep can see what your looking at. If you file and your return doesn't get accepted you have the opportunity to fix it and resubmit. It's so easy with step by step instructions as it guides you through it all while triple checking your info! Such a pleasant experience and I'm so grateful. I have referred this to many friends and family. Please don't go ever go away or change turbotax....You have a loyal customer that raves about you guys all the time !!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great I had endless questions. I called three times and received very quick calls back. All three were very patient with my questions, guided me through the areas I needed help with, and very pleasant to speak with.
Date published: 2021-02-25
Rated 4 out of 5 by from Extremely helpful Quite helpful except one area. I could not figure out how to add my banks routing # and account #
Date published: 2021-02-25
Rated 5 out of 5 by from Another great job this year This year I retired and was worried on getting information filed correctly. Turbotax made it easy
Date published: 2021-02-25
Rated 2 out of 5 by from NOT WHAT IT USE TO BE IVE BEEN WITH TURBO TAX A FEW YEARS NOW SEEMS HARDER TO GET THINGS DONE
Date published: 2021-02-25
Rated 5 out of 5 by from Anthony is Amazing! I had never filed my taxes before and thought that professional help was necessary. Anthony was kind and very patient. I could not have had a better experience and will be filing with TurboTax in the future.
Date published: 2021-02-25
Rated 1 out of 5 by from Turbo Tax Is Not Awesome I paid the same amount to simply drop my taxes off to be filed by a company to spend an entire day doing it myself.
Date published: 2021-02-25
Rated 4 out of 5 by from super simple and easy Made it super simple and easy to for new tax payers to get their taxes done
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1897
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I use to use tax act. Turbo much better than tax act. Third year using turbo tax. A lot easier
Date published: 2021-02-25
Rated 5 out of 5 by from Great and easy Have been using this application for 10 years, and I have never had trouble with any discrepancies. Thank you
Date published: 2021-02-25
Rated 5 out of 5 by from tax time has become a breath of fresh air! I have began using turbo tax when I was learning about paying taxes with my first big job in the medical career in my early 20's. I was so intimidated because everyone made taxes being done seem like such a terrifying experience. Now I'm in my 7th year of doing our own taxes and I actually don't mind it. Using my login I can start or stop at any part. It ports your old info over such as demographics so you don't have to re enter all the same info. Turbotax also checks in to see if anything has changed or gives you the option to ask a question if you don't understand something. If it comes to it that an issue arises and you need help, you have the option to speak with a representative and even share your screen so the rep can see what your looking at. If you file and your return doesn't get accepted you have the opportunity to fix it and resubmit. It's so easy with step by step instructions as it guides you through it all while triple checking your info! Such a pleasant experience and I'm so grateful. I have referred this to many friends and family. Please don't go ever go away or change turbotax....You have a loyal customer that raves about you guys all the time !!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great I had endless questions. I called three times and received very quick calls back. All three were very patient with my questions, guided me through the areas I needed help with, and very pleasant to speak with.
Date published: 2021-02-25
Rated 4 out of 5 by from Extremely helpful Quite helpful except one area. I could not figure out how to add my banks routing # and account #
Date published: 2021-02-25
Rated 5 out of 5 by from Another great job this year This year I retired and was worried on getting information filed correctly. Turbotax made it easy
Date published: 2021-02-25
Rated 2 out of 5 by from NOT WHAT IT USE TO BE IVE BEEN WITH TURBO TAX A FEW YEARS NOW SEEMS HARDER TO GET THINGS DONE
Date published: 2021-02-25
Rated 5 out of 5 by from Anthony is Amazing! I had never filed my taxes before and thought that professional help was necessary. Anthony was kind and very patient. I could not have had a better experience and will be filing with TurboTax in the future.
Date published: 2021-02-25
Rated 1 out of 5 by from Turbo Tax Is Not Awesome I paid the same amount to simply drop my taxes off to be filed by a company to spend an entire day doing it myself.
Date published: 2021-02-25
Rated 4 out of 5 by from super simple and easy Made it super simple and easy to for new tax payers to get their taxes done
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1897