TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easier and Faster than ever! I would not have put off doing my taxes so long and dreaded it so much if I knew how much easier it has gotten. It used to take days of work, now just an hour.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is Amazing !!!! I Love turbo tax free edition it's easy to use I used it last year now this year 2020 filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Is Great and Support is Amazing When I call or message experts they are there to help and advice.
Date published: 2021-02-26
Rated 5 out of 5 by from Just awesome all around Just all around great ,experts was on point .......
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo-Tax is a great service! Ms. Joyce was very helpful and encouraging. She got me started then I was able to navigate through your system with ease. Thank you!
Date published: 2021-02-26
Rated 1 out of 5 by from doesnt explain anything did not get full experience, not everything i wanted to down was available and my refund felt short and then a "free" advertisement just to pay 80 dollars at the end to file. rip off and cheap, would not recommend.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax made it easy It walked me through everything and i was able to understand and fill out the forms with no trouble
Date published: 2021-02-26
Rated 4 out of 5 by from Has worked for us for years We have used TurboTax ever since we started filing taxes, and it has generally been a good experience. It aids in knowing what forms we need to fill out and in filling them out, but we definitely need to be paying attention; it's not a perfect system. There was a snag this time around when the review process had me redo a W2 form that I had already filled in and it then doubled my income. But it was easy enough to fix. There was also an autofilled value that was incorrect about our last years state refund. Again, easy enough to fix, we just had to be paying attention and make the effort to fix it. I also found it very difficult to get in-person help. I eventually found a number, but it was all very roundabout. Once I was connected, my representative was very helpful and clear.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome very easy, highly recommend . I got this done while at work . Multi tasking. If you have a basic filing do this!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is amazing! I didn’t experience with an advisor but using turbo is so easy and self explanatory. And well worth the time filling out the forms. Help is always there for you. Thanks turbo!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1873
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easier and Faster than ever! I would not have put off doing my taxes so long and dreaded it so much if I knew how much easier it has gotten. It used to take days of work, now just an hour.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is Amazing !!!! I Love turbo tax free edition it's easy to use I used it last year now this year 2020 filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Is Great and Support is Amazing When I call or message experts they are there to help and advice.
Date published: 2021-02-26
Rated 5 out of 5 by from Just awesome all around Just all around great ,experts was on point .......
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo-Tax is a great service! Ms. Joyce was very helpful and encouraging. She got me started then I was able to navigate through your system with ease. Thank you!
Date published: 2021-02-26
Rated 1 out of 5 by from doesnt explain anything did not get full experience, not everything i wanted to down was available and my refund felt short and then a "free" advertisement just to pay 80 dollars at the end to file. rip off and cheap, would not recommend.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax made it easy It walked me through everything and i was able to understand and fill out the forms with no trouble
Date published: 2021-02-26
Rated 4 out of 5 by from Has worked for us for years We have used TurboTax ever since we started filing taxes, and it has generally been a good experience. It aids in knowing what forms we need to fill out and in filling them out, but we definitely need to be paying attention; it's not a perfect system. There was a snag this time around when the review process had me redo a W2 form that I had already filled in and it then doubled my income. But it was easy enough to fix. There was also an autofilled value that was incorrect about our last years state refund. Again, easy enough to fix, we just had to be paying attention and make the effort to fix it. I also found it very difficult to get in-person help. I eventually found a number, but it was all very roundabout. Once I was connected, my representative was very helpful and clear.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome very easy, highly recommend . I got this done while at work . Multi tasking. If you have a basic filing do this!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is amazing! I didn’t experience with an advisor but using turbo is so easy and self explanatory. And well worth the time filling out the forms. Help is always there for you. Thanks turbo!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1873