TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awesome excellent service i would always recommend turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax - Great Program and easy to follow. I had to contact a live tax expert and Alana was awesome and walked me through what I had missed.
Date published: 2023-02-01
Rated 5 out of 5 by from Fast and easy e-file I totally love using Turbo Tax online for e-filing. It was very quick, simple, and easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Been doing it for 10+ years love turbo tax will do again
Date published: 2023-02-01
Rated 5 out of 5 by from T.T IS AWESOME Great experience. Fast and easy. Not hard to do yourself at all
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use, easy to navigate, help is always on standby for any questions you may have! Love Turbo Tax!
Date published: 2023-02-01
Rated 5 out of 5 by from Great way to get my taxes done quickly I needed help. I got Christofer on live and he made he so easy. Very knowledgeable and patient. Thank you.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy, Efficient and almost painless I have been using TurboTax for almost 20 years. I have never had any problems. It is a smooth operation, and if you have your records w-2's, 1099's etc ready it can be done in an hour. Several things I want to point out are the information sections are great, as well as the ability to step away and come back without needing to go through the whole thing. I appreciate the way TurboTax has understood the taxpayer, someone who does not want to give up his money easily, and made the process as painless as possible.
Date published: 2023-02-01
Rated 5 out of 5 by from Peace of Mind Turbo Tax is extremely easy to use and gives me peace of mind that my return and refund will be handled properly, without me having to spend hours in an office talking to someone.
Date published: 2023-02-01
Rated 3 out of 5 by from Easy, but fees are too high Overall TurboTax is pretty good. My only complaint is that the fees are way too high. It cost me over $200 to file, but if I didn't, I wouldn't have gotten the highest refund. I just wish they weren't as expensive.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome excellent service i would always recommend turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax - Great Program and easy to follow. I had to contact a live tax expert and Alana was awesome and walked me through what I had missed.
Date published: 2023-02-01
Rated 5 out of 5 by from Fast and easy e-file I totally love using Turbo Tax online for e-filing. It was very quick, simple, and easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Been doing it for 10+ years love turbo tax will do again
Date published: 2023-02-01
Rated 5 out of 5 by from T.T IS AWESOME Great experience. Fast and easy. Not hard to do yourself at all
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use, easy to navigate, help is always on standby for any questions you may have! Love Turbo Tax!
Date published: 2023-02-01
Rated 5 out of 5 by from Great way to get my taxes done quickly I needed help. I got Christofer on live and he made he so easy. Very knowledgeable and patient. Thank you.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy, Efficient and almost painless I have been using TurboTax for almost 20 years. I have never had any problems. It is a smooth operation, and if you have your records w-2's, 1099's etc ready it can be done in an hour. Several things I want to point out are the information sections are great, as well as the ability to step away and come back without needing to go through the whole thing. I appreciate the way TurboTax has understood the taxpayer, someone who does not want to give up his money easily, and made the process as painless as possible.
Date published: 2023-02-01
Rated 5 out of 5 by from Peace of Mind Turbo Tax is extremely easy to use and gives me peace of mind that my return and refund will be handled properly, without me having to spend hours in an office talking to someone.
Date published: 2023-02-01
Rated 3 out of 5 by from Easy, but fees are too high Overall TurboTax is pretty good. My only complaint is that the fees are way too high. It cost me over $200 to file, but if I didn't, I wouldn't have gotten the highest refund. I just wish they weren't as expensive.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1873