TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Its amazing how Turbo Tax works. Very user friendly making it so easy to file your own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax review Excellent, as usual. Very straightforward and easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Great way to do your taxes. This was the easiest tax return I have ever done. Very simple and quick. And they got me my maximum refund. I’m more then happy with TurboTax.
Date published: 2021-02-27
Rated 3 out of 5 by from Turbo tax FREE edition a bit misleading One minor condition , a state tax refund from prior year ,ended up making me pay $85 for Basically the same income and other conditions as last year , which was free. Also found a glitch that I could not figure out and I had to fudge a number to get it to work. Also some of the edit menus did not seem to work properly. Could not correct a charitable contribution. Also my itemized deductions were slightly larger than standard deduction , but it took the standard deduction .
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy! The easiest and quickest way to file. Peace of mind with the auto review before filing.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy to use When ever I needed clarification on something I just selected the ? and it gave a detailed explanation! Even when you use the chat box they gave you a detailed explanation and link to get even more information on your question. Great program for me to start doing my taxes on my own!
Date published: 2021-02-27
Rated 2 out of 5 by from Not pleased Form 2210 - adjusted gross income for 3/31, 5/31, and 8/31 - got no help from Turbotax on figuring that, and if it weren't for my reasonably good tax background, I'd have really struggled to make accurate calculations. Fortunately, I got close on estimates and underpayment penalty was insignificant. Re Mortgage Interest. Review step said I needed to fix it. Gave a code of some sort, but I had no clue how to go back and fix anything. I entered all the info from the actual 1098, and still don't know what was wrong with it. Not being able to fix it then forced me into filing by mail. Really inconvenient and cumbersome. Value delivered this year was no more than $10. Could have done this on my own and may do so next year.
Date published: 2021-02-27
Rated 1 out of 5 by from Horrible It really charged me 120 dollars to file my taxes when it was supposed to be free..ive been filing through turbo tac for years ,i wont file with them no longer after this return
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks! I've been using TurboTax for years and they make it super easy!
Date published: 2021-02-27
Rated 4 out of 5 by from Easy Easy and fun its not hard at all and you get all your tax breaks you need.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1862
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Its amazing how Turbo Tax works. Very user friendly making it so easy to file your own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax review Excellent, as usual. Very straightforward and easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Great way to do your taxes. This was the easiest tax return I have ever done. Very simple and quick. And they got me my maximum refund. I’m more then happy with TurboTax.
Date published: 2021-02-27
Rated 3 out of 5 by from Turbo tax FREE edition a bit misleading One minor condition , a state tax refund from prior year ,ended up making me pay $85 for Basically the same income and other conditions as last year , which was free. Also found a glitch that I could not figure out and I had to fudge a number to get it to work. Also some of the edit menus did not seem to work properly. Could not correct a charitable contribution. Also my itemized deductions were slightly larger than standard deduction , but it took the standard deduction .
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy! The easiest and quickest way to file. Peace of mind with the auto review before filing.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy to use When ever I needed clarification on something I just selected the ? and it gave a detailed explanation! Even when you use the chat box they gave you a detailed explanation and link to get even more information on your question. Great program for me to start doing my taxes on my own!
Date published: 2021-02-27
Rated 2 out of 5 by from Not pleased Form 2210 - adjusted gross income for 3/31, 5/31, and 8/31 - got no help from Turbotax on figuring that, and if it weren't for my reasonably good tax background, I'd have really struggled to make accurate calculations. Fortunately, I got close on estimates and underpayment penalty was insignificant. Re Mortgage Interest. Review step said I needed to fix it. Gave a code of some sort, but I had no clue how to go back and fix anything. I entered all the info from the actual 1098, and still don't know what was wrong with it. Not being able to fix it then forced me into filing by mail. Really inconvenient and cumbersome. Value delivered this year was no more than $10. Could have done this on my own and may do so next year.
Date published: 2021-02-27
Rated 1 out of 5 by from Horrible It really charged me 120 dollars to file my taxes when it was supposed to be free..ive been filing through turbo tac for years ,i wont file with them no longer after this return
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks! I've been using TurboTax for years and they make it super easy!
Date published: 2021-02-27
Rated 4 out of 5 by from Easy Easy and fun its not hard at all and you get all your tax breaks you need.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1862