TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very Easy Self Service Very easy self service, my 10 year using and I'm always satisfied.
Date published: 2023-01-27
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo tax for over a decade. I love using it and it is very easy to use no matter what forms you have to use.
Date published: 2023-01-27
Rated 1 out of 5 by from Nickel and diming, won't do this next year They seem to charge an extra fee for everything, even though I went with the deluxe edition after they told me I wasn't eligible for free file, despite being well within the income limit. And they didn't tell me I was ineligible until I was elbow deep in tax numbers. They broke me lol, but then they want a couple more dollars for the state return, and if you want "live advice" that's another fee, and then they want another $39 to take their other fees out of your return. Then they have the audacity to put an "I (heart) turbotax" on the top of this review form. A lot of the Q&A in the help section seems to be dominated by customers instead of tax professionals, so be careful over there and good luck this tax season.
Date published: 2023-01-27
Rated 5 out of 5 by from Best Way to do taxes I have used Turbo Tax for many years now without any issues; used to do the walk in appointment at the local major tax business here in my city but since I tried Turbo Tax once I never looked back. Assistance is always there if you need it. I HIGHLY RECOMMEND IT.
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy to use Turbo tax was straight forward to use and simple..
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax has been very very helpful for me the past couple of years...thankyou turbo tax
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great Best experience I ever had in my life. I recommend this to others
Date published: 2023-01-27
Rated 5 out of 5 by from Tax filing easy and very fast...and done for free Very fast and easy! Very happy with outcome and returns
Date published: 2023-01-27
Rated 5 out of 5 by from 10 out of 5 stars! The best software for your taxes! I wish I would have known about turbo tax sooner! Highly recommend to everyone.
Date published: 2023-01-27
Rated 5 out of 5 by from Great way to do taxes Easy peesy! Had a problem they solved for me and I could see them on video and they showed me how to fix my problem! Love this preparer!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Self Service Very easy self service, my 10 year using and I'm always satisfied.
Date published: 2023-01-27
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo tax for over a decade. I love using it and it is very easy to use no matter what forms you have to use.
Date published: 2023-01-27
Rated 1 out of 5 by from Nickel and diming, won't do this next year They seem to charge an extra fee for everything, even though I went with the deluxe edition after they told me I wasn't eligible for free file, despite being well within the income limit. And they didn't tell me I was ineligible until I was elbow deep in tax numbers. They broke me lol, but then they want a couple more dollars for the state return, and if you want "live advice" that's another fee, and then they want another $39 to take their other fees out of your return. Then they have the audacity to put an "I (heart) turbotax" on the top of this review form. A lot of the Q&A in the help section seems to be dominated by customers instead of tax professionals, so be careful over there and good luck this tax season.
Date published: 2023-01-27
Rated 5 out of 5 by from Best Way to do taxes I have used Turbo Tax for many years now without any issues; used to do the walk in appointment at the local major tax business here in my city but since I tried Turbo Tax once I never looked back. Assistance is always there if you need it. I HIGHLY RECOMMEND IT.
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy to use Turbo tax was straight forward to use and simple..
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax has been very very helpful for me the past couple of years...thankyou turbo tax
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great Best experience I ever had in my life. I recommend this to others
Date published: 2023-01-27
Rated 5 out of 5 by from Tax filing easy and very fast...and done for free Very fast and easy! Very happy with outcome and returns
Date published: 2023-01-27
Rated 5 out of 5 by from 10 out of 5 stars! The best software for your taxes! I wish I would have known about turbo tax sooner! Highly recommend to everyone.
Date published: 2023-01-27
Rated 5 out of 5 by from Great way to do taxes Easy peesy! Had a problem they solved for me and I could see them on video and they showed me how to fix my problem! Love this preparer!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1844