TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Self Service Very easy self service, my 10 year using and I'm always satisfied.
Date published: 2023-01-27
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo tax for over a decade. I love using it and it is very easy to use no matter what forms you have to use.
Date published: 2023-01-27
Rated 1 out of 5 by from Nickel and diming, won't do this next year They seem to charge an extra fee for everything, even though I went with the deluxe edition after they told me I wasn't eligible for free file, despite being well within the income limit. And they didn't tell me I was ineligible until I was elbow deep in tax numbers. They broke me lol, but then they want a couple more dollars for the state return, and if you want "live advice" that's another fee, and then they want another $39 to take their other fees out of your return. Then they have the audacity to put an "I (heart) turbotax" on the top of this review form. A lot of the Q&A in the help section seems to be dominated by customers instead of tax professionals, so be careful over there and good luck this tax season.
Date published: 2023-01-27
Rated 5 out of 5 by from Best Way to do taxes I have used Turbo Tax for many years now without any issues; used to do the walk in appointment at the local major tax business here in my city but since I tried Turbo Tax once I never looked back. Assistance is always there if you need it. I HIGHLY RECOMMEND IT.
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy to use Turbo tax was straight forward to use and simple..
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax has been very very helpful for me the past couple of years...thankyou turbo tax
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great Best experience I ever had in my life. I recommend this to others
Date published: 2023-01-27
Rated 5 out of 5 by from Tax filing easy and very fast...and done for free Very fast and easy! Very happy with outcome and returns
Date published: 2023-01-27
Rated 5 out of 5 by from 10 out of 5 stars! The best software for your taxes! I wish I would have known about turbo tax sooner! Highly recommend to everyone.
Date published: 2023-01-27
Rated 5 out of 5 by from Great way to do taxes Easy peesy! Had a problem they solved for me and I could see them on video and they showed me how to fix my problem! Love this preparer!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Self Service Very easy self service, my 10 year using and I'm always satisfied.
Date published: 2023-01-27
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo tax for over a decade. I love using it and it is very easy to use no matter what forms you have to use.
Date published: 2023-01-27
Rated 1 out of 5 by from Nickel and diming, won't do this next year They seem to charge an extra fee for everything, even though I went with the deluxe edition after they told me I wasn't eligible for free file, despite being well within the income limit. And they didn't tell me I was ineligible until I was elbow deep in tax numbers. They broke me lol, but then they want a couple more dollars for the state return, and if you want "live advice" that's another fee, and then they want another $39 to take their other fees out of your return. Then they have the audacity to put an "I (heart) turbotax" on the top of this review form. A lot of the Q&A in the help section seems to be dominated by customers instead of tax professionals, so be careful over there and good luck this tax season.
Date published: 2023-01-27
Rated 5 out of 5 by from Best Way to do taxes I have used Turbo Tax for many years now without any issues; used to do the walk in appointment at the local major tax business here in my city but since I tried Turbo Tax once I never looked back. Assistance is always there if you need it. I HIGHLY RECOMMEND IT.
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy to use Turbo tax was straight forward to use and simple..
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax has been very very helpful for me the past couple of years...thankyou turbo tax
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great Best experience I ever had in my life. I recommend this to others
Date published: 2023-01-27
Rated 5 out of 5 by from Tax filing easy and very fast...and done for free Very fast and easy! Very happy with outcome and returns
Date published: 2023-01-27
Rated 5 out of 5 by from 10 out of 5 stars! The best software for your taxes! I wish I would have known about turbo tax sooner! Highly recommend to everyone.
Date published: 2023-01-27
Rated 5 out of 5 by from Great way to do taxes Easy peesy! Had a problem they solved for me and I could see them on video and they showed me how to fix my problem! Love this preparer!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1844