TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Danyaa from
Very Easy Self Service
Very easy self service, my 10 year using and I'm always satisfied.
Date published: 2023-01-27
Rated 5 out of 5 by
Perry0311 from
Love Turbo Tax
I have used Turbo tax for over a decade. I love using it and it is very easy to use no matter what forms you have to use.
Date published: 2023-01-27
Rated 1 out of 5 by
AmyMomo from
Nickel and diming, won't do this next year
They seem to charge an extra fee for everything, even though I went with the deluxe edition after they told me I wasn't eligible for free file, despite being well within the income limit. And they didn't tell me I was ineligible until I was elbow deep in tax numbers. They broke me lol, but then they want a couple more dollars for the state return, and if you want "live advice" that's another fee, and then they want another $39 to take their other fees out of your return. Then they have the audacity to put an "I (heart) turbotax" on the top of this review form. A lot of the Q&A in the help section seems to be dominated by customers instead of tax professionals, so be careful over there and good luck this tax season.
Date published: 2023-01-27
Rated 5 out of 5 by
RACERXGP from
Best Way to do taxes
I have used Turbo Tax for many years now without any issues; used to do the walk in appointment at the local major tax business here in my city but since I tried Turbo Tax once I never looked back. Assistance is always there if you need it. I HIGHLY RECOMMEND IT.
Date published: 2023-01-27
Rated 5 out of 5 by
ba19 from
turbo tax is easy to use
Turbo tax was straight forward to use and simple..
Date published: 2023-01-27
Rated 5 out of 5 by
Palazzola69 from
Turbo tax is awesome
Turbo tax has been very very helpful for me the past couple of years...thankyou turbo tax
Date published: 2023-01-27
Rated 5 out of 5 by
Je3385 from
Turbo tax is great
Best experience I ever had in my life. I recommend this to others
Date published: 2023-01-27
Rated 5 out of 5 by
Taxes done fast n easy from
Tax filing easy and very fast...and done for free
Very fast and easy! Very happy with outcome and returns
Date published: 2023-01-27
Rated 5 out of 5 by
Nene956 from
10 out of 5 stars!
The best software for your taxes! I wish I would have known about turbo tax sooner! Highly recommend to everyone.
Date published: 2023-01-27
Rated 5 out of 5 by
As911 from
Great way to do taxes
Easy peesy! Had a problem they solved for me and I could see them on video and they showed me how to fix my problem! Love this preparer!
All TurboTax® Offerings Reviews - Page 1844
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Danyaa from
Very Easy Self Service
Very easy self service, my 10 year using and I'm always satisfied.
Date published: 2023-01-27
Rated 5 out of 5 by
Perry0311 from
Love Turbo Tax
I have used Turbo tax for over a decade. I love using it and it is very easy to use no matter what forms you have to use.
Date published: 2023-01-27
Rated 1 out of 5 by
AmyMomo from
Nickel and diming, won't do this next year
They seem to charge an extra fee for everything, even though I went with the deluxe edition after they told me I wasn't eligible for free file, despite being well within the income limit. And they didn't tell me I was ineligible until I was elbow deep in tax numbers. They broke me lol, but then they want a couple more dollars for the state return, and if you want "live advice" that's another fee, and then they want another $39 to take their other fees out of your return. Then they have the audacity to put an "I (heart) turbotax" on the top of this review form. A lot of the Q&A in the help section seems to be dominated by customers instead of tax professionals, so be careful over there and good luck this tax season.
Date published: 2023-01-27
Rated 5 out of 5 by
RACERXGP from
Best Way to do taxes
I have used Turbo Tax for many years now without any issues; used to do the walk in appointment at the local major tax business here in my city but since I tried Turbo Tax once I never looked back. Assistance is always there if you need it. I HIGHLY RECOMMEND IT.
Date published: 2023-01-27
Rated 5 out of 5 by
ba19 from
turbo tax is easy to use
Turbo tax was straight forward to use and simple..
Date published: 2023-01-27
Rated 5 out of 5 by
Palazzola69 from
Turbo tax is awesome
Turbo tax has been very very helpful for me the past couple of years...thankyou turbo tax
Date published: 2023-01-27
Rated 5 out of 5 by
Je3385 from
Turbo tax is great
Best experience I ever had in my life. I recommend this to others
Date published: 2023-01-27
Rated 5 out of 5 by
Taxes done fast n easy from
Tax filing easy and very fast...and done for free
Very fast and easy! Very happy with outcome and returns
Date published: 2023-01-27
Rated 5 out of 5 by
Nene956 from
10 out of 5 stars!
The best software for your taxes! I wish I would have known about turbo tax sooner! Highly recommend to everyone.
Date published: 2023-01-27
Rated 5 out of 5 by
As911 from
Great way to do taxes
Easy peesy! Had a problem they solved for me and I could see them on video and they showed me how to fix my problem! Love this preparer!
All TurboTax® Offerings Reviews - Page 1844
Date published: 2023-01-27