TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Brent86 from
easy to use happy with results great experience!
easier than expected to use. was happy with results.
Date published: 2023-01-29
Rated 5 out of 5 by
StephSad from
great
Was easy to use and the agent helped a lot. She did a great job.
Date published: 2023-01-29
Rated 5 out of 5 by
tvann4 from
Turbo Tax is Great!
Quick and free for individuals w/ minimal deductions :)
Date published: 2023-01-29
Rated 5 out of 5 by
Carly Michael from
Live help for side-hustle, great AI for the rest
We've used turbotax for the past 8 years or so because our information always carries into the next year. The AI has gotten significantly better every year. This year, I enjoyed the more detailed pop outs about what each deduction was for, particularly because I started my business this year and the examples of deductions by type were very helpful to my confidence in filing. I had a couple of questions, so I chatted with a live rep who helped me find the answers I needed.
Date published: 2023-01-29
Rated 5 out of 5 by
CDB1966 from
Great product
Easy to walk though the questions. Needed assistance from an online expert and Ken S walked me though the issue and resolved it in my favor.
Date published: 2023-01-29
Rated 5 out of 5 by
TMC81 from
Great and Easy to get through
I did the simple and it walked me through everything easily.
Date published: 2023-01-29
Rated 5 out of 5 by
Tina MW from
Very easy to navigate
Very easy to navigate, customer service was great very helpful
Date published: 2023-01-29
Rated 5 out of 5 by
TurboKidd from
So Quick and easy
Turbo Tax was quick and easy I had no issue with filing my taxes this year thank you Turbo Tax.
Date published: 2023-01-29
Rated 1 out of 5 by
Alankk from
Too many ads and fees
Last time I file with turbotax. It jeeps getting worse every year and there has never been an easy way to, "file your tax for free."
Date published: 2023-01-29
Rated 5 out of 5 by
TASSha from
TurboTAX ...love it
It's so easy to use... I love the step by step instructions.
All TurboTax® Offerings Reviews - Page 1841
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Brent86 from
easy to use happy with results great experience!
easier than expected to use. was happy with results.
Date published: 2023-01-29
Rated 5 out of 5 by
StephSad from
great
Was easy to use and the agent helped a lot. She did a great job.
Date published: 2023-01-29
Rated 5 out of 5 by
tvann4 from
Turbo Tax is Great!
Quick and free for individuals w/ minimal deductions :)
Date published: 2023-01-29
Rated 5 out of 5 by
Carly Michael from
Live help for side-hustle, great AI for the rest
We've used turbotax for the past 8 years or so because our information always carries into the next year. The AI has gotten significantly better every year. This year, I enjoyed the more detailed pop outs about what each deduction was for, particularly because I started my business this year and the examples of deductions by type were very helpful to my confidence in filing. I had a couple of questions, so I chatted with a live rep who helped me find the answers I needed.
Date published: 2023-01-29
Rated 5 out of 5 by
CDB1966 from
Great product
Easy to walk though the questions. Needed assistance from an online expert and Ken S walked me though the issue and resolved it in my favor.
Date published: 2023-01-29
Rated 5 out of 5 by
TMC81 from
Great and Easy to get through
I did the simple and it walked me through everything easily.
Date published: 2023-01-29
Rated 5 out of 5 by
Tina MW from
Very easy to navigate
Very easy to navigate, customer service was great very helpful
Date published: 2023-01-29
Rated 5 out of 5 by
TurboKidd from
So Quick and easy
Turbo Tax was quick and easy I had no issue with filing my taxes this year thank you Turbo Tax.
Date published: 2023-01-29
Rated 1 out of 5 by
Alankk from
Too many ads and fees
Last time I file with turbotax. It jeeps getting worse every year and there has never been an easy way to, "file your tax for free."
Date published: 2023-01-29
Rated 5 out of 5 by
TASSha from
TurboTAX ...love it
It's so easy to use... I love the step by step instructions.
All TurboTax® Offerings Reviews - Page 1841
Date published: 2023-01-29