TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use I appreciate the Easy Guide walk-thru, helpful tips and the option to change service for TAX advice.
Date published: 2023-01-25
Rated 1 out of 5 by from tURBO TAX TO EXPENSIVE TO FILE WITH I ALWAYS HAVE TO PAT $89 TO GET A TAX PREPARER WITH TURBO TAX TO LOOK AT. I DON'T NEED THAT BUT IT DO NOT GIVE YOU AN OPTION TO DECLINE. TURBO TAX IS A RIP OFF THIS IS MY LAST YEAR FILING WITH THEM. THE FEES TO FILE TOOK HALF OF MY REFUND.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Hi my name is Sean Slattery I'm first time joining turbo tax and it's my first time filling turbo tax I enjoy it.
Date published: 2023-01-25
Rated 2 out of 5 by from Charges you if you have any form other than w-2 Everything was going good till you kept asking to upgrade..I kept denying the upgrade.. when it came time to finish, it wouldn't let me until I clicked upgrade.. now I'm having to pay $180 because my employer had healthcare.. I've been with TurboTax for 8 years.. and every year I have to pay more and more.. I always start off with free because I have a simple return. 1or 2 w-2 forms is all I have..But you always find a way to make me have to upgrade.. maybe next year I should try something else.. $180 for 2 W-2s!! Really!! And my live expert was a BOT!!!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is so helpful Every year they help me explore more options when filing my return! Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by from Helps you every step of the way I have had issues this year with my taxes - First time for me to have issues (and this is my 9th year) and I have had several calls and online chats with TURBO TAX Agents and they have all been so kind, patient and helpful
Date published: 2023-01-25
Rated 5 out of 5 by from love it. Smooth and easy. Had a little computer glitch and Scott helped me through it. Will be back next year!
Date published: 2023-01-25
Rated 5 out of 5 by from Love TurboTax! TurboTax is so fast and easy to use. I finished my federal and state returns in under 45 minutes and my refund is on it's way!
Date published: 2023-01-25
Rated 5 out of 5 by from Thankyou! Well, this was easy enough! thank you turbo!!!!!!!
Date published: 2023-01-25
Rated 4 out of 5 by from TurboTax Great experience... All went well... Ready for next year's return...
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use I appreciate the Easy Guide walk-thru, helpful tips and the option to change service for TAX advice.
Date published: 2023-01-25
Rated 1 out of 5 by from tURBO TAX TO EXPENSIVE TO FILE WITH I ALWAYS HAVE TO PAT $89 TO GET A TAX PREPARER WITH TURBO TAX TO LOOK AT. I DON'T NEED THAT BUT IT DO NOT GIVE YOU AN OPTION TO DECLINE. TURBO TAX IS A RIP OFF THIS IS MY LAST YEAR FILING WITH THEM. THE FEES TO FILE TOOK HALF OF MY REFUND.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Hi my name is Sean Slattery I'm first time joining turbo tax and it's my first time filling turbo tax I enjoy it.
Date published: 2023-01-25
Rated 2 out of 5 by from Charges you if you have any form other than w-2 Everything was going good till you kept asking to upgrade..I kept denying the upgrade.. when it came time to finish, it wouldn't let me until I clicked upgrade.. now I'm having to pay $180 because my employer had healthcare.. I've been with TurboTax for 8 years.. and every year I have to pay more and more.. I always start off with free because I have a simple return. 1or 2 w-2 forms is all I have..But you always find a way to make me have to upgrade.. maybe next year I should try something else.. $180 for 2 W-2s!! Really!! And my live expert was a BOT!!!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is so helpful Every year they help me explore more options when filing my return! Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by from Helps you every step of the way I have had issues this year with my taxes - First time for me to have issues (and this is my 9th year) and I have had several calls and online chats with TURBO TAX Agents and they have all been so kind, patient and helpful
Date published: 2023-01-25
Rated 5 out of 5 by from love it. Smooth and easy. Had a little computer glitch and Scott helped me through it. Will be back next year!
Date published: 2023-01-25
Rated 5 out of 5 by from Love TurboTax! TurboTax is so fast and easy to use. I finished my federal and state returns in under 45 minutes and my refund is on it's way!
Date published: 2023-01-25
Rated 5 out of 5 by from Thankyou! Well, this was easy enough! thank you turbo!!!!!!!
Date published: 2023-01-25
Rated 4 out of 5 by from TurboTax Great experience... All went well... Ready for next year's return...
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1831