TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from So simple, I love turbotax I am very new to the tax filing area and turbotax made it so simple.
Date published: 2021-02-26
Rated 2 out of 5 by from No e-file if you have a foreign spouse I have used TurboTax for many years and I like the software. However, my husband is a Non Resident Alien, and because of this I can never input NRA for his SSN, which means I can never e-file. It's extremely frustrating to pay $80 for software that doesn't allow you to e-file when that is one of their main selling points, particularly when you live abroad. There is no assurance your return will be received which is really frustrating, particularly when TurboTax sells its software as the easiest way to file, and specifically e-file. I go through this whole process in a foreign country and then have to depend on the post service. I would give a higher rating or be more inclined to recommend TurboTax if they provided this service for their overseas clients. I think it's a major oversight and a frustrating one that I have heard from my other US friends overseas. I =
Date published: 2021-02-26
Rated 5 out of 5 by from Fast and easy 6 years straight! I come back to TurboTax year after year. Always fast and easy with step by step instructions.
Date published: 2021-02-26
Rated 4 out of 5 by from Finally something I’m familiar with Of course it gets tedious. Changing jobs through this pandemic ugh. Thankful I was able to get here on the site and get it done!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS GREAT OVERALL TURBO TAX IS EASY TO WORK WITH. WILL USE NEXT YEAR.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is great Overall great experience. Live experts were very helpful and knowledgeable. Will definitely use TurboTax again.
Date published: 2021-02-26
Rated 5 out of 5 by from GREAT SAVINGS AND EASY Was skeptical at first but going thru the step by step process was easier than I thought.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the Best 100% my favorite tax website. Very helpful and very easy to navigate. Ive used turbo tax very year for the past 4 years. Never have a issue and I always get my return very quickly.
Date published: 2021-02-26
Rated 5 out of 5 by from Balance Sheet I love everything except the balance sheet. Every year it gives me the most problems. Most of the data is filled in for me. I don't know how to correct the errors. Maybe your experts can update the software to do the balance sheet for us or give better help.
Date published: 2021-02-26
Rated 4 out of 5 by from Tax Time Again Turbo Tax was a great tool to help me file and pay my taxes.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1817
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So simple, I love turbotax I am very new to the tax filing area and turbotax made it so simple.
Date published: 2021-02-26
Rated 2 out of 5 by from No e-file if you have a foreign spouse I have used TurboTax for many years and I like the software. However, my husband is a Non Resident Alien, and because of this I can never input NRA for his SSN, which means I can never e-file. It's extremely frustrating to pay $80 for software that doesn't allow you to e-file when that is one of their main selling points, particularly when you live abroad. There is no assurance your return will be received which is really frustrating, particularly when TurboTax sells its software as the easiest way to file, and specifically e-file. I go through this whole process in a foreign country and then have to depend on the post service. I would give a higher rating or be more inclined to recommend TurboTax if they provided this service for their overseas clients. I think it's a major oversight and a frustrating one that I have heard from my other US friends overseas. I =
Date published: 2021-02-26
Rated 5 out of 5 by from Fast and easy 6 years straight! I come back to TurboTax year after year. Always fast and easy with step by step instructions.
Date published: 2021-02-26
Rated 4 out of 5 by from Finally something I’m familiar with Of course it gets tedious. Changing jobs through this pandemic ugh. Thankful I was able to get here on the site and get it done!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS GREAT OVERALL TURBO TAX IS EASY TO WORK WITH. WILL USE NEXT YEAR.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is great Overall great experience. Live experts were very helpful and knowledgeable. Will definitely use TurboTax again.
Date published: 2021-02-26
Rated 5 out of 5 by from GREAT SAVINGS AND EASY Was skeptical at first but going thru the step by step process was easier than I thought.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the Best 100% my favorite tax website. Very helpful and very easy to navigate. Ive used turbo tax very year for the past 4 years. Never have a issue and I always get my return very quickly.
Date published: 2021-02-26
Rated 5 out of 5 by from Balance Sheet I love everything except the balance sheet. Every year it gives me the most problems. Most of the data is filled in for me. I don't know how to correct the errors. Maybe your experts can update the software to do the balance sheet for us or give better help.
Date published: 2021-02-26
Rated 4 out of 5 by from Tax Time Again Turbo Tax was a great tool to help me file and pay my taxes.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1817