TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Couldn't do taxes without TurboTax TurboTax is so easy to use and breaks down the tax jargon into laymen's terms. I have been filing with them for over 7 years now, and it has been such a great program to use and I highly recommend it to everyone I know!
Date published: 2021-02-28
Rated 5 out of 5 by from Thank You TurboTax! This is my second year with TurboTax and all i can say its Thank you! I never though i could make my taxes in a easy even fun way, guided through all the process, im truly happy!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Thank you for the helpful support. . . . . . . . . . . .
Date published: 2021-02-28
Rated 3 out of 5 by from Form questions Forms question are just presented without telling what it is. For example it stops at enter base year but doesnt tell what is a base year. Other similar thinghs.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was awesome! I was trying to get my taxes done, but needed help and in a moment I had a professional taking me through the entire process. SHE WAS OUTSTANDING! Knowledgeable, careful and patient!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy to use I really appreciate how easy to use Turbo Tax is! Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast And Easy! Super easy to use. It did not take long at all. When I had a question or was stuck on a particular part, an agent was there to help me immediately! So happy to get this done. I feel confident.
Date published: 2021-02-28
Rated 5 out of 5 by from easy and awesome Easy and awesome from start to finish and the representative I spoke with was very polite
Date published: 2021-02-28
Rated 5 out of 5 by from Love your product You saved me so much money I can’t even believe it!!!! The interface is super user friendly and even the hardest parts were super easy to fill out.
Date published: 2021-02-28
Rated 4 out of 5 by from Good improvements and helpful experts This is my third year using turbo tax. My taxes were significantly more complicated this year due to COVID-related relocating. However turbotax somehow made me confident enough to file on my own without going to a full-service tax professional. The federal tax filing process is definitely more seamless than individual state filing. It would be great to get the state-level filing process to the same efficacy as federal. I also appreciate the tax expert feature. The first few experts I got in touch with seemed tired and their answers were short, but I eventually got an expert who was fantastic and really helpful. She was very knowledgable and graciously helped me resolve a many issues. Looking forward to this product getting even better for the years to come!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1806
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Couldn't do taxes without TurboTax TurboTax is so easy to use and breaks down the tax jargon into laymen's terms. I have been filing with them for over 7 years now, and it has been such a great program to use and I highly recommend it to everyone I know!
Date published: 2021-02-28
Rated 5 out of 5 by from Thank You TurboTax! This is my second year with TurboTax and all i can say its Thank you! I never though i could make my taxes in a easy even fun way, guided through all the process, im truly happy!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Thank you for the helpful support. . . . . . . . . . . .
Date published: 2021-02-28
Rated 3 out of 5 by from Form questions Forms question are just presented without telling what it is. For example it stops at enter base year but doesnt tell what is a base year. Other similar thinghs.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was awesome! I was trying to get my taxes done, but needed help and in a moment I had a professional taking me through the entire process. SHE WAS OUTSTANDING! Knowledgeable, careful and patient!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy to use I really appreciate how easy to use Turbo Tax is! Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast And Easy! Super easy to use. It did not take long at all. When I had a question or was stuck on a particular part, an agent was there to help me immediately! So happy to get this done. I feel confident.
Date published: 2021-02-28
Rated 5 out of 5 by from easy and awesome Easy and awesome from start to finish and the representative I spoke with was very polite
Date published: 2021-02-28
Rated 5 out of 5 by from Love your product You saved me so much money I can’t even believe it!!!! The interface is super user friendly and even the hardest parts were super easy to fill out.
Date published: 2021-02-28
Rated 4 out of 5 by from Good improvements and helpful experts This is my third year using turbo tax. My taxes were significantly more complicated this year due to COVID-related relocating. However turbotax somehow made me confident enough to file on my own without going to a full-service tax professional. The federal tax filing process is definitely more seamless than individual state filing. It would be great to get the state-level filing process to the same efficacy as federal. I also appreciate the tax expert feature. The first few experts I got in touch with seemed tired and their answers were short, but I eventually got an expert who was fantastic and really helpful. She was very knowledgable and graciously helped me resolve a many issues. Looking forward to this product getting even better for the years to come!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1806