TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Kids
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
JMCling from
Couldn't do taxes without TurboTax
TurboTax is so easy to use and breaks down the tax jargon into laymen's terms. I have been filing with them for over 7 years now, and it has been such a great program to use and I highly recommend it to everyone I know!
Date published: 2021-02-28
Rated 5 out of 5 by
CeciliaC from
Thank You TurboTax!
This is my second year with TurboTax and all i can say its Thank you! I never though i could make my taxes in a easy even fun way, guided through all the process, im truly happy!
Date published: 2021-02-28
Rated 5 out of 5 by
Nickname BB from
Great
Thank you for the helpful support. . . . . . . . . . . .
Date published: 2021-02-28
Rated 3 out of 5 by
ARSHAD1 from
Form questions
Forms question are just presented without telling what it is. For example it stops at enter base year but doesnt tell what is a base year. Other similar thinghs.
Date published: 2021-02-28
Rated 5 out of 5 by
Cdlm in Austin from
Turbo Tax was awesome!
I was trying to get my taxes done, but needed help and in a moment I had a professional taking me through the entire process. SHE WAS OUTSTANDING! Knowledgeable, careful and patient!
Date published: 2021-02-28
Rated 5 out of 5 by
Mountain mover from
Turbo tax is easy to use
I really appreciate how easy to use Turbo Tax is! Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by
Tony89754 from
Fast And Easy!
Super easy to use. It did not take long at all. When I had a question or was stuck on a particular part, an agent was there to help me immediately! So happy to get this done. I feel confident.
Date published: 2021-02-28
Rated 5 out of 5 by
vet vet from
easy and awesome
Easy and awesome from start to finish and the representative I spoke with was very polite
Date published: 2021-02-28
Rated 5 out of 5 by
sollymay from
Love your product
You saved me so much money I can’t even believe it!!!! The interface is super user friendly and even the hardest parts were super easy to fill out.
Date published: 2021-02-28
Rated 4 out of 5 by
veyfey from
Good improvements and helpful experts
This is my third year using turbo tax. My taxes were significantly more complicated this year due to COVID-related relocating. However turbotax somehow made me confident enough to file on my own without going to a full-service tax professional. The federal tax filing process is definitely more seamless than individual state filing. It would be great to get the state-level filing process to the same efficacy as federal. I also appreciate the tax expert feature. The first few experts I got in touch with seemed tired and their answers were short, but I eventually got an expert who was fantastic and really helpful. She was very knowledgable and graciously helped me resolve a many issues. Looking forward to this product getting even better for the years to come!
All TurboTax® Offerings Reviews - Page 1806
Date published: 2021-02-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
JMCling from
Couldn't do taxes without TurboTax
TurboTax is so easy to use and breaks down the tax jargon into laymen's terms. I have been filing with them for over 7 years now, and it has been such a great program to use and I highly recommend it to everyone I know!
Date published: 2021-02-28
Rated 5 out of 5 by
CeciliaC from
Thank You TurboTax!
This is my second year with TurboTax and all i can say its Thank you! I never though i could make my taxes in a easy even fun way, guided through all the process, im truly happy!
Date published: 2021-02-28
Rated 5 out of 5 by
Nickname BB from
Great
Thank you for the helpful support. . . . . . . . . . . .
Date published: 2021-02-28
Rated 3 out of 5 by
ARSHAD1 from
Form questions
Forms question are just presented without telling what it is. For example it stops at enter base year but doesnt tell what is a base year. Other similar thinghs.
Date published: 2021-02-28
Rated 5 out of 5 by
Cdlm in Austin from
Turbo Tax was awesome!
I was trying to get my taxes done, but needed help and in a moment I had a professional taking me through the entire process. SHE WAS OUTSTANDING! Knowledgeable, careful and patient!
Date published: 2021-02-28
Rated 5 out of 5 by
Mountain mover from
Turbo tax is easy to use
I really appreciate how easy to use Turbo Tax is! Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by
Tony89754 from
Fast And Easy!
Super easy to use. It did not take long at all. When I had a question or was stuck on a particular part, an agent was there to help me immediately! So happy to get this done. I feel confident.
Date published: 2021-02-28
Rated 5 out of 5 by
vet vet from
easy and awesome
Easy and awesome from start to finish and the representative I spoke with was very polite
Date published: 2021-02-28
Rated 5 out of 5 by
sollymay from
Love your product
You saved me so much money I can’t even believe it!!!! The interface is super user friendly and even the hardest parts were super easy to fill out.
Date published: 2021-02-28
Rated 4 out of 5 by
veyfey from
Good improvements and helpful experts
This is my third year using turbo tax. My taxes were significantly more complicated this year due to COVID-related relocating. However turbotax somehow made me confident enough to file on my own without going to a full-service tax professional. The federal tax filing process is definitely more seamless than individual state filing. It would be great to get the state-level filing process to the same efficacy as federal. I also appreciate the tax expert feature. The first few experts I got in touch with seemed tired and their answers were short, but I eventually got an expert who was fantastic and really helpful. She was very knowledgable and graciously helped me resolve a many issues. Looking forward to this product getting even better for the years to come!
All TurboTax® Offerings Reviews - Page 1806
Date published: 2021-02-28