TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Almost impossible to file for free. Been using TurboTax for almost 10 years. Definitely had some interesting tax situations early on where a cost was justified. Now my taxes are super straight-forward and simple and it is just about impossible to file for free. Don't be fooled; and the minimum cost for State/Fed combined is $83 as of 2023.
Date published: 2023-01-26
Rated 5 out of 5 by from I love Turbotax! It's so easy to use and walks you through everything!
Date published: 2023-01-26
Rated 5 out of 5 by from Review This is the fastest easiest way to file my taxes every year
Date published: 2023-01-26
Rated 4 out of 5 by from Easy to use, one flaw The software is easy to use which is great. The one thing is they charge to file an education credit which is ridiculous. Especially when it comes to 107 dollars just to do. Thirty-nine of those dollars were just a fee for paying out of the refund which I find ridiculous.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is the best! Turbo tax made filing very simple and straight forward, and the online live assistant helped to clear up any issues I was unsure about. I am truly grateful to Abosede O. for helping me in the chat. She was very knowledgeable and precise.
Date published: 2023-01-26
Rated 5 out of 5 by from grreat it was great service was great review is a little too long and didn't want to write this much after working on taxes for an hour
Date published: 2023-01-26
Rated 5 out of 5 by from great excellent service thanks thank you thank you thank you
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax Is Legit ! I've been using TurboTax for some years now it's easy, convenient, and effective. My numbers always come out correct and if I ever need help the site offers real life tax experts that can help you with in minutes. I don't have to worry about being over charged and I can literally do it from anywhere!!!
Date published: 2023-01-26
Rated 5 out of 5 by from An unpleasant task simplified Jennifer was especially helpful with our tax filing process this year!
Date published: 2023-01-26
Rated 5 out of 5 by from awesome i never had any interaction. my time spent was wonderful and amazing and would recommend
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1800
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Almost impossible to file for free. Been using TurboTax for almost 10 years. Definitely had some interesting tax situations early on where a cost was justified. Now my taxes are super straight-forward and simple and it is just about impossible to file for free. Don't be fooled; and the minimum cost for State/Fed combined is $83 as of 2023.
Date published: 2023-01-26
Rated 5 out of 5 by from I love Turbotax! It's so easy to use and walks you through everything!
Date published: 2023-01-26
Rated 5 out of 5 by from Review This is the fastest easiest way to file my taxes every year
Date published: 2023-01-26
Rated 4 out of 5 by from Easy to use, one flaw The software is easy to use which is great. The one thing is they charge to file an education credit which is ridiculous. Especially when it comes to 107 dollars just to do. Thirty-nine of those dollars were just a fee for paying out of the refund which I find ridiculous.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is the best! Turbo tax made filing very simple and straight forward, and the online live assistant helped to clear up any issues I was unsure about. I am truly grateful to Abosede O. for helping me in the chat. She was very knowledgeable and precise.
Date published: 2023-01-26
Rated 5 out of 5 by from grreat it was great service was great review is a little too long and didn't want to write this much after working on taxes for an hour
Date published: 2023-01-26
Rated 5 out of 5 by from great excellent service thanks thank you thank you thank you
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax Is Legit ! I've been using TurboTax for some years now it's easy, convenient, and effective. My numbers always come out correct and if I ever need help the site offers real life tax experts that can help you with in minutes. I don't have to worry about being over charged and I can literally do it from anywhere!!!
Date published: 2023-01-26
Rated 5 out of 5 by from An unpleasant task simplified Jennifer was especially helpful with our tax filing process this year!
Date published: 2023-01-26
Rated 5 out of 5 by from awesome i never had any interaction. my time spent was wonderful and amazing and would recommend
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1800