TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Never actually free Turbotax always advertises itself as free for a simple return, but once you get to the end you end up paying $117 just to file a simple federal/state tax return. Been using turbotax for 8 years now and will look elsewhere next filing season.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo Tax is easy to use but.... I used Turbo Tax with ease for several years and then back in 2016, due to a bit more tricky return, I started seeing a CPA to file my taxes. What I noticed was that my easy taxes returns were costly and even though Turbo Tax's rates went up, it's still saved me about $150. Turbo Tax takes you through every step and answers questions along the way and in all honesty, my taxes took me less than an hour. The one new feature is importing your documents. I did that with my W2 and thought that was such a great idea. But this is where I knocked one start off. I noticed that the information was not quite right in the boxes and some data were off, so I had to go in an fix them. Then after I filed, I quickly got it returned because my social security # that was imported from my W2 was incorrect. I didn't catch that. It was a very easy fix but just be aware to triple check what is imported before you hit the submit button. Otherwise, I highly recommend!
Date published: 2023-01-24
Rated 5 out of 5 by from My Expert was Incredible!! I needed the assistance of a Specialist and he stayed with me above and beyond to make sure my problem was truly solved! ^ years with Turbo Tax and none better!
Date published: 2023-01-24
Rated 5 out of 5 by from Excellent and super easy to use I've tried other on line tax filing programs and Turbo Tax is the easiest, most user friendly program out there.
Date published: 2023-01-24
Rated 5 out of 5 by from Great TT I love you process Turbo allows for east filing. Super tech friendly especially for those not too savvy.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is easy to use I have always Turbo Tax to be user friendly and cost efficient.
Date published: 2023-01-24
Rated 4 out of 5 by from easy to use I don't know much about filing my taxes but TurboTax makes it very easy. there are some things i didn't understand but they had an answer for most of my questions.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy Terbo Tax is easy to file on my own. I thought it was free to file with Turbo Tax however i do like the fact of paying a little extra to be able to get this done faster and easier because my info was already saved.
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax for the win user friendly, takes you step by step so you feel confident.
Date published: 2023-01-24
Rated 5 out of 5 by from Makes taxes quick and easy I was able to complete my state and federal taxes and file them in under an hour on my phone!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never actually free Turbotax always advertises itself as free for a simple return, but once you get to the end you end up paying $117 just to file a simple federal/state tax return. Been using turbotax for 8 years now and will look elsewhere next filing season.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo Tax is easy to use but.... I used Turbo Tax with ease for several years and then back in 2016, due to a bit more tricky return, I started seeing a CPA to file my taxes. What I noticed was that my easy taxes returns were costly and even though Turbo Tax's rates went up, it's still saved me about $150. Turbo Tax takes you through every step and answers questions along the way and in all honesty, my taxes took me less than an hour. The one new feature is importing your documents. I did that with my W2 and thought that was such a great idea. But this is where I knocked one start off. I noticed that the information was not quite right in the boxes and some data were off, so I had to go in an fix them. Then after I filed, I quickly got it returned because my social security # that was imported from my W2 was incorrect. I didn't catch that. It was a very easy fix but just be aware to triple check what is imported before you hit the submit button. Otherwise, I highly recommend!
Date published: 2023-01-24
Rated 5 out of 5 by from My Expert was Incredible!! I needed the assistance of a Specialist and he stayed with me above and beyond to make sure my problem was truly solved! ^ years with Turbo Tax and none better!
Date published: 2023-01-24
Rated 5 out of 5 by from Excellent and super easy to use I've tried other on line tax filing programs and Turbo Tax is the easiest, most user friendly program out there.
Date published: 2023-01-24
Rated 5 out of 5 by from Great TT I love you process Turbo allows for east filing. Super tech friendly especially for those not too savvy.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is easy to use I have always Turbo Tax to be user friendly and cost efficient.
Date published: 2023-01-24
Rated 4 out of 5 by from easy to use I don't know much about filing my taxes but TurboTax makes it very easy. there are some things i didn't understand but they had an answer for most of my questions.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy Terbo Tax is easy to file on my own. I thought it was free to file with Turbo Tax however i do like the fact of paying a little extra to be able to get this done faster and easier because my info was already saved.
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax for the win user friendly, takes you step by step so you feel confident.
Date published: 2023-01-24
Rated 5 out of 5 by from Makes taxes quick and easy I was able to complete my state and federal taxes and file them in under an hour on my phone!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1784