TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was so easy to use - a great tool! Turbo Tax provides a great service, not only the program but also the advisors. I spoke with Michael because I was having trouble entering data into a form. Michael assisted me and within seconds knew what I needed to do to enter the data. Terrific service!!!
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS AWASOME IT WAS EASY TO USE SEEMED VERY COMPLETE. CANNOT BEAT THE REPITATION OF INTUIT.
Date published: 2021-02-21
Rated 5 out of 5 by from Excellent Review Service Had one issue in completing tax return. Your expert, Alice, was magnificent in helping me get thru this for filing.
Date published: 2021-02-21
Rated 5 out of 5 by from Choose Turbo Tax I've used Turbo Tax for years (more than 5) to complete the forms and file. Very convenient...and somewhat easy. I highly recommend paying to get the professsional help though. It guarantees a stress free experience.
Date published: 2021-02-21
Rated 1 out of 5 by from You guys made filing this year, SUCK I have always did my taxes with turbotax. with the pandemic happening i thought it would be a little easier to get options i have received before.. like a discount on the deluxe/deluxe-max to ensure we got things done properly. but i noticed, im paying full price. next year i doubt i will use this service at all. i will have to go back to people prepping my taxes since ill be paying the same to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from Tried and true Have had great experiences with Turbotax over the last 10+ years. Have grown with a family, bought second home and changed income multiple times and always been a great experience with Turbotax
Date published: 2021-02-21
Rated 5 out of 5 by from I’ll Always use TurboTax!! this is my eighth tax filing with TurboTax and I couldn’t be happier !! Always efficient and looking for every way to save money and reduce my taxes !! I will always use TurboTax for filing my taxes!!
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to file with Turbotax! 5 Stars, would recommend to friends filing their taxes
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is very good I have always found Turbo Tax very easy to use and I've used it for many years I would normally Rate Turbo Tax five star but this year there was a software issue and my state taxes have to be resubmitted.
Date published: 2021-02-21
Rated 3 out of 5 by from Had some trouble this year My forms wouldn't upload from my bank. I had to be told by a helper that I should be using Google chrome. (I was using microsoft edge) still had problems and turned of my VPN. After restarting several times I finally was able to finish. Also the prices kept changing and they just say how much extra, for new services, not the total amount. Then try to add another $50 protection on end instead of letting us choose, they put it on and we have to delete it. Kinda sneaky. I have used this for many years but not so sure about next year now.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1783
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was so easy to use - a great tool! Turbo Tax provides a great service, not only the program but also the advisors. I spoke with Michael because I was having trouble entering data into a form. Michael assisted me and within seconds knew what I needed to do to enter the data. Terrific service!!!
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS AWASOME IT WAS EASY TO USE SEEMED VERY COMPLETE. CANNOT BEAT THE REPITATION OF INTUIT.
Date published: 2021-02-21
Rated 5 out of 5 by from Excellent Review Service Had one issue in completing tax return. Your expert, Alice, was magnificent in helping me get thru this for filing.
Date published: 2021-02-21
Rated 5 out of 5 by from Choose Turbo Tax I've used Turbo Tax for years (more than 5) to complete the forms and file. Very convenient...and somewhat easy. I highly recommend paying to get the professsional help though. It guarantees a stress free experience.
Date published: 2021-02-21
Rated 1 out of 5 by from You guys made filing this year, SUCK I have always did my taxes with turbotax. with the pandemic happening i thought it would be a little easier to get options i have received before.. like a discount on the deluxe/deluxe-max to ensure we got things done properly. but i noticed, im paying full price. next year i doubt i will use this service at all. i will have to go back to people prepping my taxes since ill be paying the same to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from Tried and true Have had great experiences with Turbotax over the last 10+ years. Have grown with a family, bought second home and changed income multiple times and always been a great experience with Turbotax
Date published: 2021-02-21
Rated 5 out of 5 by from I’ll Always use TurboTax!! this is my eighth tax filing with TurboTax and I couldn’t be happier !! Always efficient and looking for every way to save money and reduce my taxes !! I will always use TurboTax for filing my taxes!!
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to file with Turbotax! 5 Stars, would recommend to friends filing their taxes
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is very good I have always found Turbo Tax very easy to use and I've used it for many years I would normally Rate Turbo Tax five star but this year there was a software issue and my state taxes have to be resubmitted.
Date published: 2021-02-21
Rated 3 out of 5 by from Had some trouble this year My forms wouldn't upload from my bank. I had to be told by a helper that I should be using Google chrome. (I was using microsoft edge) still had problems and turned of my VPN. After restarting several times I finally was able to finish. Also the prices kept changing and they just say how much extra, for new services, not the total amount. Then try to add another $50 protection on end instead of letting us choose, they put it on and we have to delete it. Kinda sneaky. I have used this for many years but not so sure about next year now.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1783