TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome So easy and did in less than an hour Thank you for walking me through this process. And, I got stimulus money that I wasnt expecting
Date published: 2021-02-27
Rated 5 out of 5 by from Easy as usual! Dianne was absolutely amazing. She has over 29 years doing taxes and it shows. She helped me complete and finish my taxes and maximize my refund. She's one of the people that keeps me using turbo tax!
Date published: 2021-02-27
Rated 5 out of 5 by from way too easy it was so easy and way cheaper than H&R Block I will be using turbo tax from now on
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is fantastic From the elaborate step by step questions to assist you in going through your returns, to being able to chat online with an expert, Turbo Tax is a great tool to use in filing your taxes. It was a smooth process, with little to no issues.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome turbo tax was very helpful and didnt charge me anything for helping me file my taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome First time user..Turbo Tax made it so easy..Will tell my friends..
Date published: 2021-02-27
Rated 4 out of 5 by from I use turbo tax every year love it I didn't understand when I went live I don't use it
Date published: 2021-02-27
Rated 5 out of 5 by from Most intuitive product to use. As much as I dislike paying for the service, I always come back because between my 1099-B and home office deductions, I can't find a free app which is as easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from I LOVE IT TURBO TAX IT IS THE BEST PERFECT system we love it everybody should use 100% correct lets u know
Date published: 2021-02-27
Rated 2 out of 5 by from Tons of bugs this year. Terrible experience this year. There were tons of bugs that caused my account to freeze up, and for a few days it seemed the entire account was going to be irretrievable. I was on the phone with customer service twice for over an hour each time and they were not able to do a single thing to get my account unlocked. I let it sit for a few days, and miraculously when I logged in again and just clicked every possible button the account unseized itself for some reason and I could resume worked. However, other less severe bugs were encountered that cost me additional hours. If when I finally finished I hadn't gotten such a good refund I would have given 1 star instead of two. Terrible hassle. Almost not worth it.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1760
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome So easy and did in less than an hour Thank you for walking me through this process. And, I got stimulus money that I wasnt expecting
Date published: 2021-02-27
Rated 5 out of 5 by from Easy as usual! Dianne was absolutely amazing. She has over 29 years doing taxes and it shows. She helped me complete and finish my taxes and maximize my refund. She's one of the people that keeps me using turbo tax!
Date published: 2021-02-27
Rated 5 out of 5 by from way too easy it was so easy and way cheaper than H&R Block I will be using turbo tax from now on
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is fantastic From the elaborate step by step questions to assist you in going through your returns, to being able to chat online with an expert, Turbo Tax is a great tool to use in filing your taxes. It was a smooth process, with little to no issues.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome turbo tax was very helpful and didnt charge me anything for helping me file my taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome First time user..Turbo Tax made it so easy..Will tell my friends..
Date published: 2021-02-27
Rated 4 out of 5 by from I use turbo tax every year love it I didn't understand when I went live I don't use it
Date published: 2021-02-27
Rated 5 out of 5 by from Most intuitive product to use. As much as I dislike paying for the service, I always come back because between my 1099-B and home office deductions, I can't find a free app which is as easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from I LOVE IT TURBO TAX IT IS THE BEST PERFECT system we love it everybody should use 100% correct lets u know
Date published: 2021-02-27
Rated 2 out of 5 by from Tons of bugs this year. Terrible experience this year. There were tons of bugs that caused my account to freeze up, and for a few days it seemed the entire account was going to be irretrievable. I was on the phone with customer service twice for over an hour each time and they were not able to do a single thing to get my account unlocked. I let it sit for a few days, and miraculously when I logged in again and just clicked every possible button the account unseized itself for some reason and I could resume worked. However, other less severe bugs were encountered that cost me additional hours. If when I finally finished I hadn't gotten such a good refund I would have given 1 star instead of two. Terrible hassle. Almost not worth it.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1760