TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is great but live help was not provided At the time of filing before I transmitted my return the automatic customer service told me the line help channels were down currently, at the time of processing my return at noon on a Friday during business hours, I would like some of the money I paid partially refunded because at the time I needed it the service offered was not provided.
Date published: 2023-01-27
Rated 5 out of 5 by from Very nice and easy to complete The whole process was very easy and fast to complete
Date published: 2023-01-27
Rated 5 out of 5 by from amazing Easy to use. When I stumbled into the problem with the middle class tax form your phone agent was able to explain everything in detail
Date published: 2023-01-27
Rated 5 out of 5 by from Income tax return It was so easy and they get you the maximum refund They walk you through the process
Date published: 2023-01-27
Rated 5 out of 5 by from love turbo tax I've have use turbo tax for over 15 years and appreciate the service
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax was easy!!! Very user friendly and self explanatory. At first I was skeptical about using Turbo Tax but after using last year, I feel more comfortable.
Date published: 2023-01-27
Rated 4 out of 5 by from AWESOME It was easy to navigate through turbo tax, they made it very easy to complete my return.
Date published: 2023-01-27
Rated 4 out of 5 by from Its ok They charge for everything! Its easy to do yourself.
Date published: 2023-01-27
Rated 5 out of 5 by from Always my choice! Easy & fast! I will use this service over & over again... Thanks
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax easy to navigate. expert help when needed and they always know what they are doing!!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great but live help was not provided At the time of filing before I transmitted my return the automatic customer service told me the line help channels were down currently, at the time of processing my return at noon on a Friday during business hours, I would like some of the money I paid partially refunded because at the time I needed it the service offered was not provided.
Date published: 2023-01-27
Rated 5 out of 5 by from Very nice and easy to complete The whole process was very easy and fast to complete
Date published: 2023-01-27
Rated 5 out of 5 by from amazing Easy to use. When I stumbled into the problem with the middle class tax form your phone agent was able to explain everything in detail
Date published: 2023-01-27
Rated 5 out of 5 by from Income tax return It was so easy and they get you the maximum refund They walk you through the process
Date published: 2023-01-27
Rated 5 out of 5 by from love turbo tax I've have use turbo tax for over 15 years and appreciate the service
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax was easy!!! Very user friendly and self explanatory. At first I was skeptical about using Turbo Tax but after using last year, I feel more comfortable.
Date published: 2023-01-27
Rated 4 out of 5 by from AWESOME It was easy to navigate through turbo tax, they made it very easy to complete my return.
Date published: 2023-01-27
Rated 4 out of 5 by from Its ok They charge for everything! Its easy to do yourself.
Date published: 2023-01-27
Rated 5 out of 5 by from Always my choice! Easy & fast! I will use this service over & over again... Thanks
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax easy to navigate. expert help when needed and they always know what they are doing!!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1740