TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Very user friendly. Turbo Tax has become a very user-friendly application. Easier to use than in previous years. However, it froze after 15 minutes of inputting information and I had to begin all over again. That was annoying. However, after that glitch, it was fine until the e-file section.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL Turbo Tax is so easy to use and efficient. I recommend Turbo Tax to anyone filing taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall nice product. i just dont like all the trickery, with upgrading to "Deluxe" etc.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall satisfied I love using turbotax and have used it since 2014, however I don't like the state portion entirely. I like how it is simple because I input it already in the federal portion, but I was kind of confused at first.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy My first time filing a tax return and it was so easy to use. I highly recommend
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes it easy! TurboTax makes it so easy to file your own taxes. I really appreciate how informative the program is, helping me maximize savings and be aware of what I might be able to save next year!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the BEST Best software ever. Very happy to have used it for the past 8 years!
Date published: 2021-02-28
Rated 3 out of 5 by from Stand-alone won't communicate with on-line Don't expect the stand-alone program (purchased in a box) to communicate with the on-line Turbotax program. Overall turbotax works well for getting through simple taxes. I've used it for years without too many issues. The biggest issue I ran into affected last year's taxes and this years. After using the online program for several years, last year I bought the stand-alone program CD because it was on sale at a local store. After installing it and using it for a while, I was disappointed to find out that none of my previous years' online account information was able to be accessed by the stand-alone program. This led to a lot of manual entry that I would much preferred to avoid. This year I went back to the online product to avoid this issue in the future, but it bit me again because the online program can't access last years stand-alone data. Since my tax records were lost from last year I had to manually enter data again, and I will have to mail in a paper return instead of e-filing.
Date published: 2021-02-28
Rated 5 out of 5 by from its great IT is Great! It is Great! It is Great! Ut is Great!!!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Great experience I did not engage with turbo tax expert. All steps were simple to folllow
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1728
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very user friendly. Turbo Tax has become a very user-friendly application. Easier to use than in previous years. However, it froze after 15 minutes of inputting information and I had to begin all over again. That was annoying. However, after that glitch, it was fine until the e-file section.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL Turbo Tax is so easy to use and efficient. I recommend Turbo Tax to anyone filing taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall nice product. i just dont like all the trickery, with upgrading to "Deluxe" etc.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall satisfied I love using turbotax and have used it since 2014, however I don't like the state portion entirely. I like how it is simple because I input it already in the federal portion, but I was kind of confused at first.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy My first time filing a tax return and it was so easy to use. I highly recommend
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes it easy! TurboTax makes it so easy to file your own taxes. I really appreciate how informative the program is, helping me maximize savings and be aware of what I might be able to save next year!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the BEST Best software ever. Very happy to have used it for the past 8 years!
Date published: 2021-02-28
Rated 3 out of 5 by from Stand-alone won't communicate with on-line Don't expect the stand-alone program (purchased in a box) to communicate with the on-line Turbotax program. Overall turbotax works well for getting through simple taxes. I've used it for years without too many issues. The biggest issue I ran into affected last year's taxes and this years. After using the online program for several years, last year I bought the stand-alone program CD because it was on sale at a local store. After installing it and using it for a while, I was disappointed to find out that none of my previous years' online account information was able to be accessed by the stand-alone program. This led to a lot of manual entry that I would much preferred to avoid. This year I went back to the online product to avoid this issue in the future, but it bit me again because the online program can't access last years stand-alone data. Since my tax records were lost from last year I had to manually enter data again, and I will have to mail in a paper return instead of e-filing.
Date published: 2021-02-28
Rated 5 out of 5 by from its great IT is Great! It is Great! It is Great! Ut is Great!!!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Great experience I did not engage with turbo tax expert. All steps were simple to folllow
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1728