TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to Use I have been using this service for years now. It's very simple and easy to use. I also like having automatic help available when I need it.
Date published: 2021-02-20
Rated 5 out of 5 by from Doesn't get any easier than Turbo Tax I have used Turbo Tax for years now and love it. Always feel like I get the best refund possible.
Date published: 2021-02-20
Rated 5 out of 5 by from EXCEEDS EXPECTATIONS I love TurboTax! It is super easy, super fast, super complete. I really appreciate how it captures my info from previous years and automatically transport that info into my current year return.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome!! Fast and Quick Service is what I like. This is Great
Date published: 2021-02-20
Rated 5 out of 5 by from One hour taxes Now that we're retired, downloading investment info makes annual tax work a 1 hour process
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is AWESOME! I use it every year and get educated about my finances and taxes. Love it!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to file and talk to expert Great service as a software. Great support too from tax experts. They are available during my evenings as well! Always looking to file with TurboTax every year!
Date published: 2021-02-20
Rated 1 out of 5 by from This could be the last time I finished preparing my taxes, and was told by TurboTax "you can't file yet because a Federal form isn't ready". OK, I thought, might as well wait. So I (foolishly) paid for TurboTax, and came back a week later to file, only to find out that I wouldn't be able to file online *at all* because the form that previously had been "not ready yet" was now "unsupported for online filing" (so I would have to file by mail). I haven't printed and returned a tax return by mail in as long as I can remember. Not being able to file online is enough to make me a *former* TurboTax customer. Being told "sorry, no refunds" is just the icing on the cake.
Date published: 2021-02-20
Rated 5 out of 5 by from User-friendly experience. Great prompts! (Reviewing Free Edition) - Very user-friendly format. Great walk-through of each section with helpful prompts. I was able to use the "help" feature to ask a question that was answered on the first try with a good explanation.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and easy Turbo Tax is a quick and easy way for someone to file taxes even if its some ones first time.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1723
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to Use I have been using this service for years now. It's very simple and easy to use. I also like having automatic help available when I need it.
Date published: 2021-02-20
Rated 5 out of 5 by from Doesn't get any easier than Turbo Tax I have used Turbo Tax for years now and love it. Always feel like I get the best refund possible.
Date published: 2021-02-20
Rated 5 out of 5 by from EXCEEDS EXPECTATIONS I love TurboTax! It is super easy, super fast, super complete. I really appreciate how it captures my info from previous years and automatically transport that info into my current year return.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome!! Fast and Quick Service is what I like. This is Great
Date published: 2021-02-20
Rated 5 out of 5 by from One hour taxes Now that we're retired, downloading investment info makes annual tax work a 1 hour process
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is AWESOME! I use it every year and get educated about my finances and taxes. Love it!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to file and talk to expert Great service as a software. Great support too from tax experts. They are available during my evenings as well! Always looking to file with TurboTax every year!
Date published: 2021-02-20
Rated 1 out of 5 by from This could be the last time I finished preparing my taxes, and was told by TurboTax "you can't file yet because a Federal form isn't ready". OK, I thought, might as well wait. So I (foolishly) paid for TurboTax, and came back a week later to file, only to find out that I wouldn't be able to file online *at all* because the form that previously had been "not ready yet" was now "unsupported for online filing" (so I would have to file by mail). I haven't printed and returned a tax return by mail in as long as I can remember. Not being able to file online is enough to make me a *former* TurboTax customer. Being told "sorry, no refunds" is just the icing on the cake.
Date published: 2021-02-20
Rated 5 out of 5 by from User-friendly experience. Great prompts! (Reviewing Free Edition) - Very user-friendly format. Great walk-through of each section with helpful prompts. I was able to use the "help" feature to ask a question that was answered on the first try with a good explanation.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and easy Turbo Tax is a quick and easy way for someone to file taxes even if its some ones first time.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1723