TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from A good product, but has glitches I've used TT for many years and prefer it to any other tax prep product but it has some glitches that Intuit needs to tell its user(s). The biggest problem I have encountered is the program shutting down with no explanation when data is entered into the any of the Deduction fields. After years of searching for a solution to the problem I read on an online blog to turn off your personal firewall and anti-virus while preparing your return. I tried it and it works!! I had the shut down problem for two of the past three tax years and could never get anyone from Intuit to return my questions or help me resolve the issue. If you have problems, go online and query a blog for troubleshooting
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is easy Easy peasy. Anyone can do it. It doesn’t take a genius
Date published: 2021-03-01
Rated 5 out of 5 by from Super Easy....You CAN do it! If you have any doubts about this, truly just add up to contact help. You can walk through this and do your taxes!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is good overall I enjoy using turbo tax, but the way it asks the same questions/does the same reviews repeatedly is kind of annoying, and it tries to slip fees in on you if you aren't watching carefully.
Date published: 2021-03-01
Rated 4 out of 5 by from Love TurboTax The process is easy and retains all my information from previous years. I'm wondering what happen to the autofill W2?
Date published: 2021-03-01
Rated 3 out of 5 by from Good software but has some glitchiest Took long time to install on PC. Had to reboot several times after printing the returns.
Date published: 2021-03-01
Rated 5 out of 5 by from THE BEST! Turbo Tax is the easiest, quickest DIY tax website! It is super simple to navigate and there is a "Learn More" portion on pretty much everything so you can find more info quickly if necessary! Even if you are still unsure, you can get in touch with an agent almost immediately. I highly recommend using Turbo Tax!
Date published: 2021-03-01
Rated 5 out of 5 by from Love it! I've used Turbo Tax for 9 years and love it's ease of use and how it imports previous information.
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and easy to use Turbo Tax is so easy to use, caught my error in reporting taxes with held several thousand dollars from my pocket to the irs! glad to have a refund rather than owing!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome I like how easy it was to get started with my taxes return
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1721
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from A good product, but has glitches I've used TT for many years and prefer it to any other tax prep product but it has some glitches that Intuit needs to tell its user(s). The biggest problem I have encountered is the program shutting down with no explanation when data is entered into the any of the Deduction fields. After years of searching for a solution to the problem I read on an online blog to turn off your personal firewall and anti-virus while preparing your return. I tried it and it works!! I had the shut down problem for two of the past three tax years and could never get anyone from Intuit to return my questions or help me resolve the issue. If you have problems, go online and query a blog for troubleshooting
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is easy Easy peasy. Anyone can do it. It doesn’t take a genius
Date published: 2021-03-01
Rated 5 out of 5 by from Super Easy....You CAN do it! If you have any doubts about this, truly just add up to contact help. You can walk through this and do your taxes!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is good overall I enjoy using turbo tax, but the way it asks the same questions/does the same reviews repeatedly is kind of annoying, and it tries to slip fees in on you if you aren't watching carefully.
Date published: 2021-03-01
Rated 4 out of 5 by from Love TurboTax The process is easy and retains all my information from previous years. I'm wondering what happen to the autofill W2?
Date published: 2021-03-01
Rated 3 out of 5 by from Good software but has some glitchiest Took long time to install on PC. Had to reboot several times after printing the returns.
Date published: 2021-03-01
Rated 5 out of 5 by from THE BEST! Turbo Tax is the easiest, quickest DIY tax website! It is super simple to navigate and there is a "Learn More" portion on pretty much everything so you can find more info quickly if necessary! Even if you are still unsure, you can get in touch with an agent almost immediately. I highly recommend using Turbo Tax!
Date published: 2021-03-01
Rated 5 out of 5 by from Love it! I've used Turbo Tax for 9 years and love it's ease of use and how it imports previous information.
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and easy to use Turbo Tax is so easy to use, caught my error in reporting taxes with held several thousand dollars from my pocket to the irs! glad to have a refund rather than owing!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome I like how easy it was to get started with my taxes return
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1721