TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is an excellent resource I like Turbo Tax because it is user friendly and very informative.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax very helpful and easy to file taxes! I had an issue that I needed to correct and the tax expert help me quickly correct issue and finish my tax return!
Date published: 2021-02-21
Rated 3 out of 5 by from Turbo Tax has some problems it needs to deal with I have used Turbo Tax for many years and it is getting more difficult. I am sure there are more tax issues added to it. I am not an accountant but an MD and use software quite well but I am having more problems each year. For the past two years, I have had problems e-filing. Last year I could not e-file at all and had to file by mail. I called last year and no one at Turbo-Tax support could help me. This year I had the same problem. It was a catch 22 problem and the first person I talked to at Turbo=Tax support could not help me. He connected me with Dale who was an attorney and CPA and had done taxed for many years and was helping Turbo-tax as a retirement job. He could not help me with the software problem but went through the report and made some suggestions of things that I might be entering in the spaces. I redid my return with his suggestions and it solved my problem. He was a saint for the help he gave me. The software should have been clearer as to what I should put in the blanks when they asked me to do so.
Date published: 2021-02-21
Rated 4 out of 5 by from Very Good Package! Overall very good. The sections on Sale of a Rental Property and Qualified Business could be clearer.
Date published: 2021-02-21
Rated 5 out of 5 by from NICE TO USE It is easy to use the tax helpers are nice people to work with
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is amazing 8 years with TurboTax and still counting on many more years of filing with them.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use and accurate rejected 1st time and was an easy fix. all and all it was so easy !
Date published: 2021-02-21
Rated 5 out of 5 by from Just Awesome Turbotax makes it easy to file I made a few mistakes on my return and they double checked it for me and I made the necessary corrections. They also help me get most out of my refund.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! The expert was very knowledgeable and helpful. She was so respectful and professional.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great! I love TurboTax! They transferred information on my W-2 without me having to put in the information manually!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is an excellent resource I like Turbo Tax because it is user friendly and very informative.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax very helpful and easy to file taxes! I had an issue that I needed to correct and the tax expert help me quickly correct issue and finish my tax return!
Date published: 2021-02-21
Rated 3 out of 5 by from Turbo Tax has some problems it needs to deal with I have used Turbo Tax for many years and it is getting more difficult. I am sure there are more tax issues added to it. I am not an accountant but an MD and use software quite well but I am having more problems each year. For the past two years, I have had problems e-filing. Last year I could not e-file at all and had to file by mail. I called last year and no one at Turbo-Tax support could help me. This year I had the same problem. It was a catch 22 problem and the first person I talked to at Turbo=Tax support could not help me. He connected me with Dale who was an attorney and CPA and had done taxed for many years and was helping Turbo-tax as a retirement job. He could not help me with the software problem but went through the report and made some suggestions of things that I might be entering in the spaces. I redid my return with his suggestions and it solved my problem. He was a saint for the help he gave me. The software should have been clearer as to what I should put in the blanks when they asked me to do so.
Date published: 2021-02-21
Rated 4 out of 5 by from Very Good Package! Overall very good. The sections on Sale of a Rental Property and Qualified Business could be clearer.
Date published: 2021-02-21
Rated 5 out of 5 by from NICE TO USE It is easy to use the tax helpers are nice people to work with
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is amazing 8 years with TurboTax and still counting on many more years of filing with them.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use and accurate rejected 1st time and was an easy fix. all and all it was so easy !
Date published: 2021-02-21
Rated 5 out of 5 by from Just Awesome Turbotax makes it easy to file I made a few mistakes on my return and they double checked it for me and I made the necessary corrections. They also help me get most out of my refund.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! The expert was very knowledgeable and helpful. She was so respectful and professional.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great! I love TurboTax! They transferred information on my W-2 without me having to put in the information manually!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1703