TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from I’ve never had a problem It’s been good. I’ve never had a problem and I always feel comfortable.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy to Use and File. I have used for years always is easy.
Date published: 2021-03-01
Rated 4 out of 5 by from Great Live Service! The live service was the best! I had to call them 3 times and each time everyone was so kind and extremely helpful! I was worth every penny and would highly recommend!
Date published: 2021-03-01
Rated 3 out of 5 by from Are you kidding me $0 is larger than a blank space For the most part, I really like Turbo Tax. My biggest issue was that I had to fix a problem with my return, because $0 was too large. I spent over an hour trying to figure out what needed to be done. The Help feature in the tool didn't provide any solutions, which was ultimately to remove the $0 and leave the space blank! REALLY? Turbo Tax put this $0 in the space to begin with. That was very irritating.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I have been using TurboTax for 5 years. It is really easy to use. Information is already saved all you have to do is update it. It will tell you if you missed something from your previous use. Also asks if anything has changed from previous use. Fast submission and return.
Date published: 2021-03-01
Rated 4 out of 5 by from easy turbo tax is very self explanatory and easy to use
Date published: 2021-03-01
Rated 5 out of 5 by from Outstanding I've always had a great experience working with turbo tax.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax This is my 8th year using and the first time I have been disappointed in the process. Newly retired mid 2020 and the software did not fully address these changes or answer my questions. Not as intuitive as in previous years.
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax First time using Turbo Tax. It was easy to use. Use it again next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Great help I was unsure about how a recently started Roth IRA effected my return. It was reassuring to have someone to double check my work.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I’ve never had a problem It’s been good. I’ve never had a problem and I always feel comfortable.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy to Use and File. I have used for years always is easy.
Date published: 2021-03-01
Rated 4 out of 5 by from Great Live Service! The live service was the best! I had to call them 3 times and each time everyone was so kind and extremely helpful! I was worth every penny and would highly recommend!
Date published: 2021-03-01
Rated 3 out of 5 by from Are you kidding me $0 is larger than a blank space For the most part, I really like Turbo Tax. My biggest issue was that I had to fix a problem with my return, because $0 was too large. I spent over an hour trying to figure out what needed to be done. The Help feature in the tool didn't provide any solutions, which was ultimately to remove the $0 and leave the space blank! REALLY? Turbo Tax put this $0 in the space to begin with. That was very irritating.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I have been using TurboTax for 5 years. It is really easy to use. Information is already saved all you have to do is update it. It will tell you if you missed something from your previous use. Also asks if anything has changed from previous use. Fast submission and return.
Date published: 2021-03-01
Rated 4 out of 5 by from easy turbo tax is very self explanatory and easy to use
Date published: 2021-03-01
Rated 5 out of 5 by from Outstanding I've always had a great experience working with turbo tax.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax This is my 8th year using and the first time I have been disappointed in the process. Newly retired mid 2020 and the software did not fully address these changes or answer my questions. Not as intuitive as in previous years.
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax First time using Turbo Tax. It was easy to use. Use it again next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Great help I was unsure about how a recently started Roth IRA effected my return. It was reassuring to have someone to double check my work.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1701