TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from A total ripoff They "can't find" my return from last year because I didn't pay for the right package. Actually, they charged me $80, and they still made me mail it in - so I got nothing from them - no advice and not even being able to e-file. Once again they charged me far too much for a simple tax return. I am switching next year.
Date published: 2021-02-21
Rated 4 out of 5 by from turbotax was pretty easy thanks for making taxes easy to understand and to complete
Date published: 2021-02-21
Rated 5 out of 5 by from Great time using turbo tax Very quick and accurate, it was easy and took under 30 mins
Date published: 2021-02-21
Rated 5 out of 5 by from Fast an easy! Fast and easy to use. Return customer 5 years running.
Date published: 2021-02-21
Rated 5 out of 5 by from easy and simple to follow i was nervous and the process was simple. i am so thankful!
Date published: 2021-02-21
Rated 2 out of 5 by from To finalize the return was not pleasant Doing the return was good but finalizing the return was not, It did not feel like Turbo Tax wanted to file the return electronically. Asked for additional personal information in the name of protecting my information. Gave me a least 5 opportunities to give up and file on a paper form myself.
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT! Very easy to use and the online chat feature is super helpful!
Date published: 2021-02-21
Rated 3 out of 5 by from Confusing Confusing - program kept doubling some of my numbers - from my 1099-NEC --- just hope it's right NOW
Date published: 2021-02-21
Rated 5 out of 5 by from Good but the deductions category could be simpler. Having a farm and having to enter the expenses in the income section instead of the deductions is problematic.
Date published: 2021-02-21
Rated 5 out of 5 by from i love turbo tax I like the ease of filing with turbo. I will recommend to my family and friends.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1695
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from A total ripoff They "can't find" my return from last year because I didn't pay for the right package. Actually, they charged me $80, and they still made me mail it in - so I got nothing from them - no advice and not even being able to e-file. Once again they charged me far too much for a simple tax return. I am switching next year.
Date published: 2021-02-21
Rated 4 out of 5 by from turbotax was pretty easy thanks for making taxes easy to understand and to complete
Date published: 2021-02-21
Rated 5 out of 5 by from Great time using turbo tax Very quick and accurate, it was easy and took under 30 mins
Date published: 2021-02-21
Rated 5 out of 5 by from Fast an easy! Fast and easy to use. Return customer 5 years running.
Date published: 2021-02-21
Rated 5 out of 5 by from easy and simple to follow i was nervous and the process was simple. i am so thankful!
Date published: 2021-02-21
Rated 2 out of 5 by from To finalize the return was not pleasant Doing the return was good but finalizing the return was not, It did not feel like Turbo Tax wanted to file the return electronically. Asked for additional personal information in the name of protecting my information. Gave me a least 5 opportunities to give up and file on a paper form myself.
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT! Very easy to use and the online chat feature is super helpful!
Date published: 2021-02-21
Rated 3 out of 5 by from Confusing Confusing - program kept doubling some of my numbers - from my 1099-NEC --- just hope it's right NOW
Date published: 2021-02-21
Rated 5 out of 5 by from Good but the deductions category could be simpler. Having a farm and having to enter the expenses in the income section instead of the deductions is problematic.
Date published: 2021-02-21
Rated 5 out of 5 by from i love turbo tax I like the ease of filing with turbo. I will recommend to my family and friends.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1695