TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Super Helpful! I was filing my taxes for the first time and TurboTax made it really easy to understand! It made filing my taxes less of a chore. I didn't have to worry about it my tax form getting lost in the mail or not making it on time, and filing only took fifteen minutes!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great Easy to use and maneuver through. Help is available without any issues if needed
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax helpful My income was a bit different this past year because of some changes. Turbo was helpful in dealing with the changes and filing my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbo Tax is quick and easy to use, I would recommend to anyone not wanting to go to a tax center and wait.
Date published: 2021-03-01
Rated 5 out of 5 by from Quick & Easy Its very easy and quick. I just wish it made me feel a little more secure...becuase its almsot too easy and quick.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Used Turbo Tax for several years. Simple to use. Never have had any problems.
Date published: 2021-03-01
Rated 3 out of 5 by from Pay no state taxes; wasn't asked I pay no state taxes. Spent at least 15-30 min answering state tax info and Turbo prepared state tax for me? Useless.
Date published: 2021-03-01
Rated 2 out of 5 by from Very clunck to use, rejected my payment The software is very clunck and non-intuitive to use. You have to keep repeating processes even though you have completed them, for example, you always have to review your return before paying. In regard to payment, my payment was rejected several times. The agent finally informed me that Intuit (TurboTax), not my CC company, rejected my payment becuase Intuit thought it was suspicious. USD90! Payment to them! Geez, even my CC had no problem with it even with multiple attempts. Also, it says you can file from abroad, but you basically need a US CC, phone number, and maybe US address. Filing taxes from abroad is already hard enough without all this added complications, requirements. I mean, TurboTax, don`t you want my money? I can find someone else if you don`t
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty easy to use Needed help with a new tax situation this year. The live expert was friendly and answered all my questions
Date published: 2021-03-01
Rated 5 out of 5 by from VERY EASY DIDN'T NEED TO USE EXPERT HELP. IT IS NICE TO HAVE IT AVAILABLE IF NEEDED
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super Helpful! I was filing my taxes for the first time and TurboTax made it really easy to understand! It made filing my taxes less of a chore. I didn't have to worry about it my tax form getting lost in the mail or not making it on time, and filing only took fifteen minutes!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great Easy to use and maneuver through. Help is available without any issues if needed
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax helpful My income was a bit different this past year because of some changes. Turbo was helpful in dealing with the changes and filing my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbo Tax is quick and easy to use, I would recommend to anyone not wanting to go to a tax center and wait.
Date published: 2021-03-01
Rated 5 out of 5 by from Quick & Easy Its very easy and quick. I just wish it made me feel a little more secure...becuase its almsot too easy and quick.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Used Turbo Tax for several years. Simple to use. Never have had any problems.
Date published: 2021-03-01
Rated 3 out of 5 by from Pay no state taxes; wasn't asked I pay no state taxes. Spent at least 15-30 min answering state tax info and Turbo prepared state tax for me? Useless.
Date published: 2021-03-01
Rated 2 out of 5 by from Very clunck to use, rejected my payment The software is very clunck and non-intuitive to use. You have to keep repeating processes even though you have completed them, for example, you always have to review your return before paying. In regard to payment, my payment was rejected several times. The agent finally informed me that Intuit (TurboTax), not my CC company, rejected my payment becuase Intuit thought it was suspicious. USD90! Payment to them! Geez, even my CC had no problem with it even with multiple attempts. Also, it says you can file from abroad, but you basically need a US CC, phone number, and maybe US address. Filing taxes from abroad is already hard enough without all this added complications, requirements. I mean, TurboTax, don`t you want my money? I can find someone else if you don`t
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty easy to use Needed help with a new tax situation this year. The live expert was friendly and answered all my questions
Date published: 2021-03-01
Rated 5 out of 5 by from VERY EASY DIDN'T NEED TO USE EXPERT HELP. IT IS NICE TO HAVE IT AVAILABLE IF NEEDED
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1690