TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from awesome and easy it been so easy and done it on my own and so happy with my self
Date published: 2021-02-21
Rated 5 out of 5 by from Very Helpful This is my 4th time using Turbo Tax Online. I have never had any issues with them, and they are always dependable and answer any questions I may have. Here's to another tax year!
Date published: 2021-02-21
Rated 3 out of 5 by from Confusing I filed using TurboTax last year, but had to look up information you should have had. Also, according to my income my return should have been free, but because the program would not accept my miscellaneous income I had to upgrade to another version. Since the form from the Department of Treasury did NOT have an EIN number, but I was told that the income was taxable I entered it under gambling to make sure I reported it. Since I was issued miscellaneous income on a form without an EIN others must receive it this way also, but your program does not make allowances for situations like that. $40 for income under $15,000 is totally ridiculous!
Date published: 2021-02-21
Rated 5 out of 5 by from It gets better and better I had to change the turbo tax edition I needed to use this year and usually I have to create a new account but this time I was able to change the edition without losing my prior year history. I love how turbo tax makes its product easier and easier to use every year by making it ridiculously easy for its user to file income taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome Quick, easy to understand and use! Thanks TurboTax!
Date published: 2021-02-21
Rated 4 out of 5 by from great i had the most trouble i have ever had with turbo tax this year. i fought to get my soc.sec money info entered. then three times i struggled to bypass the option to upgrade the program. i felt you were trying to force me to upgrade thus spending more money.
Date published: 2021-02-21
Rated 5 out of 5 by from Best Tax Services Ever!!! Great interface UI, easy to navigate I am loving it. The limited time to efile at $0 cost when it is time.
Date published: 2021-02-21
Rated 4 out of 5 by from Little different this year But still easy to use. Takes you through every step.
Date published: 2021-02-21
Rated 5 out of 5 by from so easy filing can not be made more simple! They walk you through it step by step!
Date published: 2021-02-21
Rated 5 out of 5 by from Super simple!!!! Super easy to access ...it helps me a lot with the new law changes.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1625
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome and easy it been so easy and done it on my own and so happy with my self
Date published: 2021-02-21
Rated 5 out of 5 by from Very Helpful This is my 4th time using Turbo Tax Online. I have never had any issues with them, and they are always dependable and answer any questions I may have. Here's to another tax year!
Date published: 2021-02-21
Rated 3 out of 5 by from Confusing I filed using TurboTax last year, but had to look up information you should have had. Also, according to my income my return should have been free, but because the program would not accept my miscellaneous income I had to upgrade to another version. Since the form from the Department of Treasury did NOT have an EIN number, but I was told that the income was taxable I entered it under gambling to make sure I reported it. Since I was issued miscellaneous income on a form without an EIN others must receive it this way also, but your program does not make allowances for situations like that. $40 for income under $15,000 is totally ridiculous!
Date published: 2021-02-21
Rated 5 out of 5 by from It gets better and better I had to change the turbo tax edition I needed to use this year and usually I have to create a new account but this time I was able to change the edition without losing my prior year history. I love how turbo tax makes its product easier and easier to use every year by making it ridiculously easy for its user to file income taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome Quick, easy to understand and use! Thanks TurboTax!
Date published: 2021-02-21
Rated 4 out of 5 by from great i had the most trouble i have ever had with turbo tax this year. i fought to get my soc.sec money info entered. then three times i struggled to bypass the option to upgrade the program. i felt you were trying to force me to upgrade thus spending more money.
Date published: 2021-02-21
Rated 5 out of 5 by from Best Tax Services Ever!!! Great interface UI, easy to navigate I am loving it. The limited time to efile at $0 cost when it is time.
Date published: 2021-02-21
Rated 4 out of 5 by from Little different this year But still easy to use. Takes you through every step.
Date published: 2021-02-21
Rated 5 out of 5 by from so easy filing can not be made more simple! They walk you through it step by step!
Date published: 2021-02-21
Rated 5 out of 5 by from Super simple!!!! Super easy to access ...it helps me a lot with the new law changes.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1625