TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Taxes Made Easy I have used Turbo Tax for years!! They make it so easy to complete my taxes in no time.
Date published: 2023-04-18
Rated 4 out of 5 by from Issues with pages Have used for 8 years. Great and easy to use. Issue I had this year is some pages/forms on TT wouldn't open on my Mac. Worked with TT Customer Service and think it's b/c my Google Chrome edition wasn't the newest but my old Mac wouldn't upgrade for some reason. Concerned about next summer. Had to finish on my work laptop.
Date published: 2023-04-18
Rated 5 out of 5 by from SMALL BUSINESS CHAMPION! I am so grateful for TurboTax! It looks for every possible deduction and I really enjoy the reminders to review before submitting. I also like that it gives you the tax definition. Like the deduction about meals being deducted 100%. That is not for every entrepreneur, folks. And I learned that from the review!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me money This is the first time I filed online with Turbo Tax it saved me time and money. It was easy to follow and I could always get help along the way with questions that I had.
Date published: 2023-04-18
Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax works for me Available when I am ready to file, with helpful support
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The cost has more than doubled since I first started using TurboTax. I will look for alternatives next year. Plus, a credit card fee!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1605
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes Made Easy I have used Turbo Tax for years!! They make it so easy to complete my taxes in no time.
Date published: 2023-04-18
Rated 4 out of 5 by from Issues with pages Have used for 8 years. Great and easy to use. Issue I had this year is some pages/forms on TT wouldn't open on my Mac. Worked with TT Customer Service and think it's b/c my Google Chrome edition wasn't the newest but my old Mac wouldn't upgrade for some reason. Concerned about next summer. Had to finish on my work laptop.
Date published: 2023-04-18
Rated 5 out of 5 by from SMALL BUSINESS CHAMPION! I am so grateful for TurboTax! It looks for every possible deduction and I really enjoy the reminders to review before submitting. I also like that it gives you the tax definition. Like the deduction about meals being deducted 100%. That is not for every entrepreneur, folks. And I learned that from the review!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me money This is the first time I filed online with Turbo Tax it saved me time and money. It was easy to follow and I could always get help along the way with questions that I had.
Date published: 2023-04-18
Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax works for me Available when I am ready to file, with helpful support
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The cost has more than doubled since I first started using TurboTax. I will look for alternatives next year. Plus, a credit card fee!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1605