TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Connie D For Life from
So Easy To Use
TurbonTax is so easy to use! It was so easy to enter my information and file my return!
Date published: 2023-01-31
Rated 5 out of 5 by
Beper from
Turbotax is excelent
Good experience i refer more friends to use this servicios
Date published: 2023-01-31
Rated 4 out of 5 by
jcrumbles22 from
quick and easy
Everything is smooth and self explanatory but i had some personal questions that were tough to solve.
Date published: 2023-01-31
Rated 1 out of 5 by
BabyCornSlayer from
Easily Pi$$ed Me Off
Didn't get more of a return and gave no option to sign a petition to have the IRS abolished at any point.
Date published: 2023-01-31
Rated 5 out of 5 by
kcmgee from
have always had my back
I'm so confident in Turbo Tax that when I sell my house this year, I know I can trust them to hold my hand through the tax process
Date published: 2023-01-31
Rated 1 out of 5 by
MTurnerPicc from
A rip off
A 39 dollar "processing fee" in order to take the payment to submit your taxes with your federal refund should be illegal. Totally unnecessary.
Date published: 2023-01-31
Rated 5 out of 5 by
Nitschke Lambeau from
TurboTax is fast and easy to understand
I have used Turbo Tax for many years doing my own taxes. Its a very simple and easy program to understand and it guides you along if you have questions I will continue to use Intuit Turbo Tax !
Date published: 2023-01-31
Rated 5 out of 5 by
Debohol3 from
Turbo Tax was easy to use!
Turbo Tax was easy to use and I am a repeat customer of many years.
Date published: 2023-01-31
Rated 5 out of 5 by
Marsh21 from
VMarsh
Super easy to navigate and experts are quick and on hand to help with all your needs. They are knowledgable and super convenient.
Date published: 2023-01-31
Rated 3 out of 5 by
Former Tax Preparer from
Questions are not always clear
Even as a former tax preparer, sometimes the way TurboTax asks the questions is a bit confusing and can lead people to mistakes. What seems easy can sometimes take far more time because it's difficult to find where TurboTax has "stored" the section. The "effective tax rate" can be misleading for those who are receiving bonuses or converting a traditional IRA to a ROTH (even when capital gains are not included), among other things.
All TurboTax® Offerings Reviews - Page 1598
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Connie D For Life from
So Easy To Use
TurbonTax is so easy to use! It was so easy to enter my information and file my return!
Date published: 2023-01-31
Rated 5 out of 5 by
Beper from
Turbotax is excelent
Good experience i refer more friends to use this servicios
Date published: 2023-01-31
Rated 4 out of 5 by
jcrumbles22 from
quick and easy
Everything is smooth and self explanatory but i had some personal questions that were tough to solve.
Date published: 2023-01-31
Rated 1 out of 5 by
BabyCornSlayer from
Easily Pi$$ed Me Off
Didn't get more of a return and gave no option to sign a petition to have the IRS abolished at any point.
Date published: 2023-01-31
Rated 5 out of 5 by
kcmgee from
have always had my back
I'm so confident in Turbo Tax that when I sell my house this year, I know I can trust them to hold my hand through the tax process
Date published: 2023-01-31
Rated 1 out of 5 by
MTurnerPicc from
A rip off
A 39 dollar "processing fee" in order to take the payment to submit your taxes with your federal refund should be illegal. Totally unnecessary.
Date published: 2023-01-31
Rated 5 out of 5 by
Nitschke Lambeau from
TurboTax is fast and easy to understand
I have used Turbo Tax for many years doing my own taxes. Its a very simple and easy program to understand and it guides you along if you have questions I will continue to use Intuit Turbo Tax !
Date published: 2023-01-31
Rated 5 out of 5 by
Debohol3 from
Turbo Tax was easy to use!
Turbo Tax was easy to use and I am a repeat customer of many years.
Date published: 2023-01-31
Rated 5 out of 5 by
Marsh21 from
VMarsh
Super easy to navigate and experts are quick and on hand to help with all your needs. They are knowledgable and super convenient.
Date published: 2023-01-31
Rated 3 out of 5 by
Former Tax Preparer from
Questions are not always clear
Even as a former tax preparer, sometimes the way TurboTax asks the questions is a bit confusing and can lead people to mistakes. What seems easy can sometimes take far more time because it's difficult to find where TurboTax has "stored" the section. The "effective tax rate" can be misleading for those who are receiving bonuses or converting a traditional IRA to a ROTH (even when capital gains are not included), among other things.
All TurboTax® Offerings Reviews - Page 1598
Date published: 2023-01-31