TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax Increases Fees My "free return" turned into Turbo Tax charging me $120.00 to file. This year they decided to charge $40.00 just to take their commission fees out of our tax return without presenting other reasonable methods to pay their fees. There is no option to pay them their fees out of our bank account or with a card. Accepting their outrageous $40.00 commission fee just to process their other fees is the ONLY option. They charged us $40.00 to process a state return AND $40.00 to process the federal as well which is new. State returns use to be free but I guess they are feeling extra money-hungry knowing that everyone went through a global pandemic this year. Rude.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome it is great i will be glad to let other know that turbo tax is a great way to firle
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great!!!!! Its great to be able to do your taxes in a quick secure form. Everything is explained and reviewed before continuing to the next step or until everything is processed.
Date published: 2021-02-27
Rated 5 out of 5 by from No better software to prepare and file your taxes I have been using Turbotax software to prepare and electronically file my taxes for many years and love the software as well as the recent support via screen sharing.
Date published: 2021-02-27
Rated 4 out of 5 by from AWESOME Easy to do and was really simple. REALLY EASY AND GREAT
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is awesome Awesome! So easy and simple. Agents were so awesome!
Date published: 2021-02-27
Rated 5 out of 5 by from Year-over-year awesomeness Using the Premier product for my family needs is simple including the rather complex investment taxation. Direct transfer from accounts makes what could be a tedious and time consuming aggregation of documents hassle-free and the link to ItsDeductible takes another time consuming aspect of tax preparation down to zero. I have been using TurboTax now for over 10 years and the price is reasonable (other than the charges for state income tax - which is simple - should be lower!)
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax was easy and support was amazing! My husband and I had questions regarding some of our tax information. We scheduled a meeting, and was able to clarify things right away! Live support was such a helpful tool. We were able to easily navigate and work with the site and the live representative.
Date published: 2021-02-27
Rated 1 out of 5 by from Price Turbo tax charge 155.00 just to do my taxes. i will find some where else to file next year
Date published: 2021-02-27
Rated 5 out of 5 by from I love turbo tax If i make a mistake it just takes minutes to fix!!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1595
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax Increases Fees My "free return" turned into Turbo Tax charging me $120.00 to file. This year they decided to charge $40.00 just to take their commission fees out of our tax return without presenting other reasonable methods to pay their fees. There is no option to pay them their fees out of our bank account or with a card. Accepting their outrageous $40.00 commission fee just to process their other fees is the ONLY option. They charged us $40.00 to process a state return AND $40.00 to process the federal as well which is new. State returns use to be free but I guess they are feeling extra money-hungry knowing that everyone went through a global pandemic this year. Rude.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome it is great i will be glad to let other know that turbo tax is a great way to firle
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great!!!!! Its great to be able to do your taxes in a quick secure form. Everything is explained and reviewed before continuing to the next step or until everything is processed.
Date published: 2021-02-27
Rated 5 out of 5 by from No better software to prepare and file your taxes I have been using Turbotax software to prepare and electronically file my taxes for many years and love the software as well as the recent support via screen sharing.
Date published: 2021-02-27
Rated 4 out of 5 by from AWESOME Easy to do and was really simple. REALLY EASY AND GREAT
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is awesome Awesome! So easy and simple. Agents were so awesome!
Date published: 2021-02-27
Rated 5 out of 5 by from Year-over-year awesomeness Using the Premier product for my family needs is simple including the rather complex investment taxation. Direct transfer from accounts makes what could be a tedious and time consuming aggregation of documents hassle-free and the link to ItsDeductible takes another time consuming aspect of tax preparation down to zero. I have been using TurboTax now for over 10 years and the price is reasonable (other than the charges for state income tax - which is simple - should be lower!)
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax was easy and support was amazing! My husband and I had questions regarding some of our tax information. We scheduled a meeting, and was able to clarify things right away! Live support was such a helpful tool. We were able to easily navigate and work with the site and the live representative.
Date published: 2021-02-27
Rated 1 out of 5 by from Price Turbo tax charge 155.00 just to do my taxes. i will find some where else to file next year
Date published: 2021-02-27
Rated 5 out of 5 by from I love turbo tax If i make a mistake it just takes minutes to fix!!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1595