TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Easy to use We have a simple tax return, good to have simple software to minimize time!
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax It's so easy to use and accurate. I have used it for years
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent No complaints whatsoever. Keep it the good / excellent work.
Date published: 2021-02-24
Rated 2 out of 5 by from Unexpected Fees Every year it seems like the fees keep going up or there is a new reason to charge us. It feels very sketchy when you start doing taxes "for free" and then all of a sudden I am being charged over $100. If you are going to charge then state it upfront.
Date published: 2021-02-24
Rated 4 out of 5 by from Apple OS support frustrating For the third year, I have had to upgrade MaC OS to get Turbotax to work. Had to abandon my MacBook and use my wife's which is newer. As Apple moved to 64 bit processor it left 32 bit apps at the side of the road. I am frustrated that Inuit chose to go to a 64 bit version for TurboTax and didi not retain a 32 bit version for older computers and and older customers that cannot easily buy the last Mac Book.
Date published: 2021-02-24
Rated 5 out of 5 by from Online help assistance was excellent. Simple and easy to follow. Answered my questions and needed input.
Date published: 2021-02-24
Rated 5 out of 5 by from excelent the service is good i loved..the service is good i loved.. the service is good i loved.. the service is good i loved.. the service is good i loved..
Date published: 2021-02-24
Rated 5 out of 5 by from super easy very user friendly and quick !! I would strongly recommend to everyone
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is number 1 I love doing my taxes with Turbo Tax! Thiis is my third year with them and it gets better and better all the time! Major Props!
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Works It's my first time using TurboTax and I was pleased with the experience so far. If everything goes smoothly after submitting, I'll be back next year to give it a 5-star review.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1593
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use We have a simple tax return, good to have simple software to minimize time!
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax It's so easy to use and accurate. I have used it for years
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent No complaints whatsoever. Keep it the good / excellent work.
Date published: 2021-02-24
Rated 2 out of 5 by from Unexpected Fees Every year it seems like the fees keep going up or there is a new reason to charge us. It feels very sketchy when you start doing taxes "for free" and then all of a sudden I am being charged over $100. If you are going to charge then state it upfront.
Date published: 2021-02-24
Rated 4 out of 5 by from Apple OS support frustrating For the third year, I have had to upgrade MaC OS to get Turbotax to work. Had to abandon my MacBook and use my wife's which is newer. As Apple moved to 64 bit processor it left 32 bit apps at the side of the road. I am frustrated that Inuit chose to go to a 64 bit version for TurboTax and didi not retain a 32 bit version for older computers and and older customers that cannot easily buy the last Mac Book.
Date published: 2021-02-24
Rated 5 out of 5 by from Online help assistance was excellent. Simple and easy to follow. Answered my questions and needed input.
Date published: 2021-02-24
Rated 5 out of 5 by from excelent the service is good i loved..the service is good i loved.. the service is good i loved.. the service is good i loved.. the service is good i loved..
Date published: 2021-02-24
Rated 5 out of 5 by from super easy very user friendly and quick !! I would strongly recommend to everyone
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is number 1 I love doing my taxes with Turbo Tax! Thiis is my third year with them and it gets better and better all the time! Major Props!
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Works It's my first time using TurboTax and I was pleased with the experience so far. If everything goes smoothly after submitting, I'll be back next year to give it a 5-star review.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1593