TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from SAVE YOUR MONEY Don't bother with the upgrade I chose the version where you can ask a tax expert questions. No one ever called me to answer my questions. At the end they said they will have someone contact me in 6 days! Chat function is not an instant thing. Started 6 hours ago by asking a question. Done now. Never talked to anyone.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use! Super easy to use. This is my second year using turbo tax, and I always come back because its so easy to use!
Date published: 2021-02-24
Rated 5 out of 5 by from love it, easy to use and quick Easy to use! I thought my children to use it, as they grew up and now do their own and we all use it to do our taxes and we continue to recommend it to friends and family. When we were students we found it easy to help us adding the school information.
Date published: 2021-02-24
Rated 4 out of 5 by from good for kinda cheap. Mostly excellent, the options for receiving the returns was... not all available.
Date published: 2021-02-24
Rated 5 out of 5 by from Easier the doing myself! Was pretty smooth. Second time using and will not go back to doing the old way!
Date published: 2021-02-24
Rated 5 out of 5 by from Great way to file Best and easiest way we have found to do our taxes. Saves us time and money
Date published: 2021-02-24
Rated 5 out of 5 by from Easy peasy way to file! I've filed my taxes with TurboTax for the last 4 years. Super easy to do. I like being lead through it step by step. This year there was an issue and I asked for some help.I got a call back within a short period of time and we went through my return step by step and corrected the problem. He was very helpful and the problem was solved quickly. I will continue to use your service.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome!! Easy set up, live chat is a great addition! thank you
Date published: 2021-02-24
Rated 5 out of 5 by from Simple and Thorough Simplicity and thoroughly detailed. Was very easy to use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Wonderful! I have used Turbo Tax for the last few years, it is easy and the help button or by phone is incredible when needed. I found that if you need to enter a 1099 misc form, buy the Turbo Tax Deluxe CD to handle it. Dominic, on the help line was incredible, she was friendly, knowledgeable and patient to help me to resolve my issue when filing 2020 tax return. Download of Deluxe and access was great, Thank ;you!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1592
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from SAVE YOUR MONEY Don't bother with the upgrade I chose the version where you can ask a tax expert questions. No one ever called me to answer my questions. At the end they said they will have someone contact me in 6 days! Chat function is not an instant thing. Started 6 hours ago by asking a question. Done now. Never talked to anyone.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use! Super easy to use. This is my second year using turbo tax, and I always come back because its so easy to use!
Date published: 2021-02-24
Rated 5 out of 5 by from love it, easy to use and quick Easy to use! I thought my children to use it, as they grew up and now do their own and we all use it to do our taxes and we continue to recommend it to friends and family. When we were students we found it easy to help us adding the school information.
Date published: 2021-02-24
Rated 4 out of 5 by from good for kinda cheap. Mostly excellent, the options for receiving the returns was... not all available.
Date published: 2021-02-24
Rated 5 out of 5 by from Easier the doing myself! Was pretty smooth. Second time using and will not go back to doing the old way!
Date published: 2021-02-24
Rated 5 out of 5 by from Great way to file Best and easiest way we have found to do our taxes. Saves us time and money
Date published: 2021-02-24
Rated 5 out of 5 by from Easy peasy way to file! I've filed my taxes with TurboTax for the last 4 years. Super easy to do. I like being lead through it step by step. This year there was an issue and I asked for some help.I got a call back within a short period of time and we went through my return step by step and corrected the problem. He was very helpful and the problem was solved quickly. I will continue to use your service.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome!! Easy set up, live chat is a great addition! thank you
Date published: 2021-02-24
Rated 5 out of 5 by from Simple and Thorough Simplicity and thoroughly detailed. Was very easy to use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Wonderful! I have used Turbo Tax for the last few years, it is easy and the help button or by phone is incredible when needed. I found that if you need to enter a 1099 misc form, buy the Turbo Tax Deluxe CD to handle it. Dominic, on the help line was incredible, she was friendly, knowledgeable and patient to help me to resolve my issue when filing 2020 tax return. Download of Deluxe and access was great, Thank ;you!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1592