TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Will Never Use Any Other Service I have been using Turbo Tax for at least 20 years. Never encountered a problem. When I was unclear of something, I called the service for an explanation and was totally impressed with the service received. I will continue to use Turbo Tax.
Date published: 2023-04-18
Rated 4 out of 5 by from On and Off Get it Done Good, maintained continuity and context help was very helpful. Low stress. However, would have been more confident if election for Itemized vs Standard was more detailed
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Easy Turbo Tax was easy to use, had to go back a couple of times but the Help really did help explain different portions or parts.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I've struggled going to others for aid when doing taxes, but not here.
Date published: 2023-04-18
Rated 5 out of 5 by from Made a customer for life I've avoided doing my own taxes for years thinking our tax situations were too, complicated to navigate on my own. First off, I was wrong to think I was on my own. The LIVE assistant was a huge help. Multiple Times! Secondly, the program walks you through each step and felt extremely thorough. Through the process I also learned more about my tax situations and how I can try to manage them even better through the year.
Date published: 2023-04-18
Rated 5 out of 5 by from Great As Always! I've used TurboTax for many years, and it was just as simple and fast in 2023 as always , if not easier.
Date published: 2023-04-18
Rated 4 out of 5 by from Best Tax software Easy to follow and very through. I will buy it again next year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so helpful! TurboTax always makes sure all questions are answered and review all details are reviewed before proceeding.
Date published: 2023-04-18
Rated 1 out of 5 by from Quit Trying to Upsell me Quit trying to upsell me you thieves. It's bad enough you bribe politicians to make your over priced services necessary in the first place instead of allowing them to implement a simple, easy tax system.
Date published: 2023-04-18
Rated 5 out of 5 by from Did the hard part for me! I've been using Turbo tax for many years, but this 2022 return was daunting for me because I had new investments to deal with. Turbo tax did most of the work so I didn't need to search through my investment tax docs to find the correct numbers. Once that was completed, the rest was a breeze.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1590
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Will Never Use Any Other Service I have been using Turbo Tax for at least 20 years. Never encountered a problem. When I was unclear of something, I called the service for an explanation and was totally impressed with the service received. I will continue to use Turbo Tax.
Date published: 2023-04-18
Rated 4 out of 5 by from On and Off Get it Done Good, maintained continuity and context help was very helpful. Low stress. However, would have been more confident if election for Itemized vs Standard was more detailed
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Easy Turbo Tax was easy to use, had to go back a couple of times but the Help really did help explain different portions or parts.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I've struggled going to others for aid when doing taxes, but not here.
Date published: 2023-04-18
Rated 5 out of 5 by from Made a customer for life I've avoided doing my own taxes for years thinking our tax situations were too, complicated to navigate on my own. First off, I was wrong to think I was on my own. The LIVE assistant was a huge help. Multiple Times! Secondly, the program walks you through each step and felt extremely thorough. Through the process I also learned more about my tax situations and how I can try to manage them even better through the year.
Date published: 2023-04-18
Rated 5 out of 5 by from Great As Always! I've used TurboTax for many years, and it was just as simple and fast in 2023 as always , if not easier.
Date published: 2023-04-18
Rated 4 out of 5 by from Best Tax software Easy to follow and very through. I will buy it again next year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so helpful! TurboTax always makes sure all questions are answered and review all details are reviewed before proceeding.
Date published: 2023-04-18
Rated 1 out of 5 by from Quit Trying to Upsell me Quit trying to upsell me you thieves. It's bad enough you bribe politicians to make your over priced services necessary in the first place instead of allowing them to implement a simple, easy tax system.
Date published: 2023-04-18
Rated 5 out of 5 by from Did the hard part for me! I've been using Turbo tax for many years, but this 2022 return was daunting for me because I had new investments to deal with. Turbo tax did most of the work so I didn't need to search through my investment tax docs to find the correct numbers. Once that was completed, the rest was a breeze.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1590