TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from TurboTax is good, but it could be better Once again I had to spend time understanding the more specific rules of each of my states that require a return and could not rely solely on TurboTax. It was helpful, but I would have been stumped if I did not know more than the software system.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome soo easy and helpful All the professional I’ve encountered soo helpful.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax Review The experience was good overall. It is just getting expensive.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and Convenient Experience was easy and very convenient. Would definitely use it again in the future.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo tax was acceptable Live with Dawn was an experience, my first thought she was maybe prejudiced..I got lost a couple of times but finally figure it out...I was expecting to use 10 or 15% of my refund...I might find another way to do my taxes next year if it’s going to cost me that much...plus or the years I’ve been receiving over 7 to 8 thousand a year and being your customer I’ve been getting only little over 3,000.00...they took a lot of taxes from me and I think I deserve more...Thank you..
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax was awesome! The free assistance helped me a lot in finishing the final steps to filing my federal and state tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Good job! I first time worked with TurboTax live. Very good experience. I ask Russian speaking expert and Intuit found her for me. Thank you very much!
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing Probably the best experience from taxes I’ve ever had
Date published: 2021-02-23
Rated 5 out of 5 by from Larry Larry was great took care of me answered all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from It's great Super simple. Great customer service. Got my taxes and everything done in under an hour.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1588
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax is good, but it could be better Once again I had to spend time understanding the more specific rules of each of my states that require a return and could not rely solely on TurboTax. It was helpful, but I would have been stumped if I did not know more than the software system.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome soo easy and helpful All the professional I’ve encountered soo helpful.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax Review The experience was good overall. It is just getting expensive.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and Convenient Experience was easy and very convenient. Would definitely use it again in the future.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo tax was acceptable Live with Dawn was an experience, my first thought she was maybe prejudiced..I got lost a couple of times but finally figure it out...I was expecting to use 10 or 15% of my refund...I might find another way to do my taxes next year if it’s going to cost me that much...plus or the years I’ve been receiving over 7 to 8 thousand a year and being your customer I’ve been getting only little over 3,000.00...they took a lot of taxes from me and I think I deserve more...Thank you..
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax was awesome! The free assistance helped me a lot in finishing the final steps to filing my federal and state tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Good job! I first time worked with TurboTax live. Very good experience. I ask Russian speaking expert and Intuit found her for me. Thank you very much!
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing Probably the best experience from taxes I’ve ever had
Date published: 2021-02-23
Rated 5 out of 5 by from Larry Larry was great took care of me answered all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from It's great Super simple. Great customer service. Got my taxes and everything done in under an hour.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1588