TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 9th year using them focus on helping you even on minimum service plan, just click the ?, for a brief description of the topic. they are by far the easiest way to file for me, and since I've filed with them for 9 years, i already know what information i need.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbotax is so easy!!! Super easy to use! Makes my tax season less stressful!!
Date published: 2023-01-25
Rated 3 out of 5 by from Very Good Software ... But I love TurboTax, I have been using it for years, very easy to use, it is incredibly thorough in making sure that you get all of the deductions that you have coming to you, so why am I not giving it five stars, because even though Intuit lets you install the program on 5 computers, sometimes things happen, my main computer died so I needed to transfer one of the 5 allowed uses to my new computer, however, TurboTax does not provide any way to be able to do that, in my humble opinion if the company is going to let you use it on up to 5 computers it would be incredibly beneficial and useful if they would allow you to transfer the license from one computer to another.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is amazing I love TurboTax. Honestly makes filing super easy.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX IS GREAT MY ASSOCIATE WAS A GREAT HELP SHE GUIDED ME TO ALL THE AREA THAT I REVIEWED SHE MADE SURE THAT EVERYTHING WAS CORRECT
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is the best! Working with the Live Experts was so amazing! Mark the live expert and Vipin were very knowledgeable, helpful and made this process very smooth! Thank you so much for making this experience a great one!
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome They always fix any issues I have. They give me back all the money I deserve
Date published: 2023-01-25
Rated 2 out of 5 by from No longer thorough tax prep This is my second year filing with turbo, and the live chat option is not only difficult to navigate; there’s also no response to your real questions. Looks like my last year filing with them.
Date published: 2023-01-25
Rated 5 out of 5 by from Kimber - Is Awesome! My experience with TurboTax Live has been nothing short of phenomenal. I had several questions that I didn't have the answers to and EVERY question that I had - an agent helped me through every step of the way. Highly recommend. Save yourself the trouble and headache of tackling taxes alone!
Date published: 2023-01-25
Rated 2 out of 5 by from I bit to expensive. I wish it wasn't as expensive for the version I needed.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1584
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 9th year using them focus on helping you even on minimum service plan, just click the ?, for a brief description of the topic. they are by far the easiest way to file for me, and since I've filed with them for 9 years, i already know what information i need.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbotax is so easy!!! Super easy to use! Makes my tax season less stressful!!
Date published: 2023-01-25
Rated 3 out of 5 by from Very Good Software ... But I love TurboTax, I have been using it for years, very easy to use, it is incredibly thorough in making sure that you get all of the deductions that you have coming to you, so why am I not giving it five stars, because even though Intuit lets you install the program on 5 computers, sometimes things happen, my main computer died so I needed to transfer one of the 5 allowed uses to my new computer, however, TurboTax does not provide any way to be able to do that, in my humble opinion if the company is going to let you use it on up to 5 computers it would be incredibly beneficial and useful if they would allow you to transfer the license from one computer to another.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is amazing I love TurboTax. Honestly makes filing super easy.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX IS GREAT MY ASSOCIATE WAS A GREAT HELP SHE GUIDED ME TO ALL THE AREA THAT I REVIEWED SHE MADE SURE THAT EVERYTHING WAS CORRECT
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is the best! Working with the Live Experts was so amazing! Mark the live expert and Vipin were very knowledgeable, helpful and made this process very smooth! Thank you so much for making this experience a great one!
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome They always fix any issues I have. They give me back all the money I deserve
Date published: 2023-01-25
Rated 2 out of 5 by from No longer thorough tax prep This is my second year filing with turbo, and the live chat option is not only difficult to navigate; there’s also no response to your real questions. Looks like my last year filing with them.
Date published: 2023-01-25
Rated 5 out of 5 by from Kimber - Is Awesome! My experience with TurboTax Live has been nothing short of phenomenal. I had several questions that I didn't have the answers to and EVERY question that I had - an agent helped me through every step of the way. Highly recommend. Save yourself the trouble and headache of tackling taxes alone!
Date published: 2023-01-25
Rated 2 out of 5 by from I bit to expensive. I wish it wasn't as expensive for the version I needed.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1584