TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is the BEST! Been using TurboTax for the past 10 years, found out I can get as much of a return as paying a CPA for way less. Thank YOU!
Date published: 2021-02-28
Rated 4 out of 5 by from TURBO TAX Very thorough and instills peace that the return is done correctly. However, a little misleading at times in regards to the cost of the service, and constant "suggestions" that I update and pay more money.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Helpful The live helper was able to guide me through the process and answer any questions I had along the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The free online version of TurboTax was very simple and easy to use. The instructions and examples were very informative.
Date published: 2021-02-28
Rated 5 out of 5 by from JONATHAN Needed help and Jonathan was priceless. Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from I recommend Turbo Help was awesome so simple! Quick and so very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from VERY easy Very easy to file both federal and state! Have used in the past and is easy and accurate
Date published: 2021-02-28
Rated 5 out of 5 by from Positive experience I used TurboTax again in 2020/2021. The directions are easy to understand. The software is easy to use. I plan to continue using it in the future.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I have used TT for over 20 years and really love it but for the last three years, the CD purchased has created so many issues and many HOURS on the phone with TT support. From now on, I will be doing the download option because the CDs are worthless. How about offering DOWNLOAD ONLY for a reduced cost?
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE TURBO TAX I have filed twice with turbo tax and will continue to do so. Super easy and they are always so helpful when you need it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1561
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is the BEST! Been using TurboTax for the past 10 years, found out I can get as much of a return as paying a CPA for way less. Thank YOU!
Date published: 2021-02-28
Rated 4 out of 5 by from TURBO TAX Very thorough and instills peace that the return is done correctly. However, a little misleading at times in regards to the cost of the service, and constant "suggestions" that I update and pay more money.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Helpful The live helper was able to guide me through the process and answer any questions I had along the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The free online version of TurboTax was very simple and easy to use. The instructions and examples were very informative.
Date published: 2021-02-28
Rated 5 out of 5 by from JONATHAN Needed help and Jonathan was priceless. Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from I recommend Turbo Help was awesome so simple! Quick and so very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from VERY easy Very easy to file both federal and state! Have used in the past and is easy and accurate
Date published: 2021-02-28
Rated 5 out of 5 by from Positive experience I used TurboTax again in 2020/2021. The directions are easy to understand. The software is easy to use. I plan to continue using it in the future.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I have used TT for over 20 years and really love it but for the last three years, the CD purchased has created so many issues and many HOURS on the phone with TT support. From now on, I will be doing the download option because the CDs are worthless. How about offering DOWNLOAD ONLY for a reduced cost?
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE TURBO TAX I have filed twice with turbo tax and will continue to do so. Super easy and they are always so helpful when you need it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1561