TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from SO incredibly helpful! My husband started his own LLC this year, which made me cringe when thinking about filing our taxes. I cannot say enough how easy it was to file with TurboTax.
Date published: 2021-02-25
Rated 1 out of 5 by from Turbotax bugs cost me $85, use another tax service I am a rideshare driver. There were two bugs in their software which made me have to get a CPA to help me to correct their software issue before I could file my taxes. I have used Turbotax for 8 years and never had a problem until this. I reached out to their customer care on Twitter and ask for a credit or even partial credit, because both errors were caused by bugs in their system. They said no. I will NEVER use them again.
Date published: 2021-02-25
Rated 5 out of 5 by from Clear and easy to use! Clearly explains how to file each piece of the tax return. Well designed.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax Works The product is fairly easy to use. I have used it for many years. I find some of the helps to need help. I have to go to the government to read about several items on the questions when filling out the income portion for tax preparation. This is especially true when dealing with retirement income.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax software glitch I have been a TurboTax user for over 20 years and have been very happy with the product. I am also very organized and am an early filer (usually in early Feb.). This year I completed my Federal return (1040-SR), and State return, and submitted them using TurboTax on Feb. 12. Unfortunately my State return was rejected due to a TurboTax software glitch, requiring me to update the program and re-file.
Date published: 2021-02-25
Rated 5 out of 5 by from Luv it! Yes my taxes would n ot file so I talked to 2 representatives.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Have been using for years. All is good, year after year. Happy with product.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax IS awesome! Heather was my expert - she was wonderful. She talked me through every scary step lol.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome!!!! They are very helpful and I have had no troubles trying to figure out what I need to do....they do it for me! How great is that?
Date published: 2021-02-25
Rated 5 out of 5 by from awsome easy to follow and file your taxes. Especially like the fact it was free
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1560
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SO incredibly helpful! My husband started his own LLC this year, which made me cringe when thinking about filing our taxes. I cannot say enough how easy it was to file with TurboTax.
Date published: 2021-02-25
Rated 1 out of 5 by from Turbotax bugs cost me $85, use another tax service I am a rideshare driver. There were two bugs in their software which made me have to get a CPA to help me to correct their software issue before I could file my taxes. I have used Turbotax for 8 years and never had a problem until this. I reached out to their customer care on Twitter and ask for a credit or even partial credit, because both errors were caused by bugs in their system. They said no. I will NEVER use them again.
Date published: 2021-02-25
Rated 5 out of 5 by from Clear and easy to use! Clearly explains how to file each piece of the tax return. Well designed.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax Works The product is fairly easy to use. I have used it for many years. I find some of the helps to need help. I have to go to the government to read about several items on the questions when filling out the income portion for tax preparation. This is especially true when dealing with retirement income.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax software glitch I have been a TurboTax user for over 20 years and have been very happy with the product. I am also very organized and am an early filer (usually in early Feb.). This year I completed my Federal return (1040-SR), and State return, and submitted them using TurboTax on Feb. 12. Unfortunately my State return was rejected due to a TurboTax software glitch, requiring me to update the program and re-file.
Date published: 2021-02-25
Rated 5 out of 5 by from Luv it! Yes my taxes would n ot file so I talked to 2 representatives.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Have been using for years. All is good, year after year. Happy with product.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax IS awesome! Heather was my expert - she was wonderful. She talked me through every scary step lol.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome!!!! They are very helpful and I have had no troubles trying to figure out what I need to do....they do it for me! How great is that?
Date published: 2021-02-25
Rated 5 out of 5 by from awsome easy to follow and file your taxes. Especially like the fact it was free
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1560