TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BreesKnees from
SO incredibly helpful!
My husband started his own LLC this year, which made me cringe when thinking about filing our taxes. I cannot say enough how easy it was to file with TurboTax.
Date published: 2021-02-25
Rated 1 out of 5 by
Privilegedmom from
Turbotax bugs cost me $85, use another tax service
I am a rideshare driver. There were two bugs in their software which made me have to get a CPA to help me to correct their software issue before I could file my taxes. I have used Turbotax for 8 years and never had a problem until this. I reached out to their customer care on Twitter and ask for a credit or even partial credit, because both errors were caused by bugs in their system. They said no. I will NEVER use them again.
Date published: 2021-02-25
Rated 5 out of 5 by
BBell588 from
Clear and easy to use!
Clearly explains how to file each piece of the tax return. Well designed.
Date published: 2021-02-25
Rated 5 out of 5 by
Goblin01 from
Turbotax Works
The product is fairly easy to use. I have used it for many years. I find some of the helps to need help. I have to go to the government to read about several items on the questions when filling out the income portion for tax preparation. This is especially true when dealing with retirement income.
Date published: 2021-02-25
Rated 4 out of 5 by
Diver Don from
TurboTax software glitch
I have been a TurboTax user for over 20 years and have been very happy with the product. I am also very organized and am an early filer (usually in early Feb.). This year I completed my Federal return (1040-SR), and State return, and submitted them using TurboTax on Feb. 12. Unfortunately my State return was rejected due to a TurboTax software glitch, requiring me to update the program and re-file.
Date published: 2021-02-25
Rated 5 out of 5 by
Gioluv from
Luv it!
Yes my taxes would n ot file so I talked to 2 representatives.
Date published: 2021-02-25
Rated 5 out of 5 by
Eileen2619 from
Great product
Have been using for years. All is good, year after year. Happy with product.
Date published: 2021-02-25
Rated 5 out of 5 by
hbombshelton from
Turbo Tax IS awesome!
Heather was my expert - she was wonderful. She talked me through every scary step lol.
Date published: 2021-02-25
Rated 5 out of 5 by
Juju Mitchell from
Turbo Tax is awesome!!!!
They are very helpful and I have had no troubles trying to figure out what I need to do....they do it for me! How great is that?
Date published: 2021-02-25
Rated 5 out of 5 by
Captaindonp from
awsome
easy to follow and file your taxes. Especially like the fact it was free
All TurboTax® Offerings Reviews - Page 1560
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BreesKnees from
SO incredibly helpful!
My husband started his own LLC this year, which made me cringe when thinking about filing our taxes. I cannot say enough how easy it was to file with TurboTax.
Date published: 2021-02-25
Rated 1 out of 5 by
Privilegedmom from
Turbotax bugs cost me $85, use another tax service
I am a rideshare driver. There were two bugs in their software which made me have to get a CPA to help me to correct their software issue before I could file my taxes. I have used Turbotax for 8 years and never had a problem until this. I reached out to their customer care on Twitter and ask for a credit or even partial credit, because both errors were caused by bugs in their system. They said no. I will NEVER use them again.
Date published: 2021-02-25
Rated 5 out of 5 by
BBell588 from
Clear and easy to use!
Clearly explains how to file each piece of the tax return. Well designed.
Date published: 2021-02-25
Rated 5 out of 5 by
Goblin01 from
Turbotax Works
The product is fairly easy to use. I have used it for many years. I find some of the helps to need help. I have to go to the government to read about several items on the questions when filling out the income portion for tax preparation. This is especially true when dealing with retirement income.
Date published: 2021-02-25
Rated 4 out of 5 by
Diver Don from
TurboTax software glitch
I have been a TurboTax user for over 20 years and have been very happy with the product. I am also very organized and am an early filer (usually in early Feb.). This year I completed my Federal return (1040-SR), and State return, and submitted them using TurboTax on Feb. 12. Unfortunately my State return was rejected due to a TurboTax software glitch, requiring me to update the program and re-file.
Date published: 2021-02-25
Rated 5 out of 5 by
Gioluv from
Luv it!
Yes my taxes would n ot file so I talked to 2 representatives.
Date published: 2021-02-25
Rated 5 out of 5 by
Eileen2619 from
Great product
Have been using for years. All is good, year after year. Happy with product.
Date published: 2021-02-25
Rated 5 out of 5 by
hbombshelton from
Turbo Tax IS awesome!
Heather was my expert - she was wonderful. She talked me through every scary step lol.
Date published: 2021-02-25
Rated 5 out of 5 by
Juju Mitchell from
Turbo Tax is awesome!!!!
They are very helpful and I have had no troubles trying to figure out what I need to do....they do it for me! How great is that?
Date published: 2021-02-25
Rated 5 out of 5 by
Captaindonp from
awsome
easy to follow and file your taxes. Especially like the fact it was free
All TurboTax® Offerings Reviews - Page 1560
Date published: 2021-02-25