TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Unmentioned fees Wouldn't advise paying for with refund, it's an extra $39 they neglect to mention. Not transparent as it used to be.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy Filing The fees are so fair and they really maximize your refund!
Date published: 2023-01-30
Rated 1 out of 5 by from lacking for the military personnel I am highly disappointed that TurboTax no longer offers free tax filing for national guard personnel, and the fact that turbo tax charges a 39-dollar fee to have payment taken directly from refund this is highway robbery and I will be using a different filing software from now on turbo tax is nothing, but one big disappointment compared to last year and a smack in the face for military personnel. DO BETTER TURBO TAX!! When it comes to taking care of our military personnel and quit nickel and diming everyone for every little thing in turbo tax, and what I mean is make it more affordable to the average person cause that's the whole point of using TurboTax is that it is supposed to be cheaper and easier than having a tax professional dot it for you and turbo tax is neither of those as of right now.
Date published: 2023-01-30
Rated 5 out of 5 by from Simple and fast It was fast and easy. Step by step explanations available
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use We have used turbo tax for the last several years and couldn't be happier.
Date published: 2023-01-30
Rated 5 out of 5 by from Happy mama I have been using turbo tax my whole adult life and love it. It’s easy to use and you can get help if need be.
Date published: 2023-01-30
Rated 5 out of 5 by from Great Service Turbo Tax is super easy to use. If there is ever any confusion about something, there is always someone there to help. The only thing that I don't like it how much it cost to file the taxes. I don't want to take it to a CPA so I don't guess I have any other option.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy and helped me file! Assisted me with tax breaks I had no clue about!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome And Stress Free Way To File Your Taxes This Is The Best Way For A Person Who Is Limited On Time To Complete Their Filing Of State And Federal Taxes...
Date published: 2023-01-30
Rated 3 out of 5 by from Good service but pricey I've used TurboTax the past few years and this will likely be my last year using it. Fees are getting to expensive and slightly misleading.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1559
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Unmentioned fees Wouldn't advise paying for with refund, it's an extra $39 they neglect to mention. Not transparent as it used to be.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy Filing The fees are so fair and they really maximize your refund!
Date published: 2023-01-30
Rated 1 out of 5 by from lacking for the military personnel I am highly disappointed that TurboTax no longer offers free tax filing for national guard personnel, and the fact that turbo tax charges a 39-dollar fee to have payment taken directly from refund this is highway robbery and I will be using a different filing software from now on turbo tax is nothing, but one big disappointment compared to last year and a smack in the face for military personnel. DO BETTER TURBO TAX!! When it comes to taking care of our military personnel and quit nickel and diming everyone for every little thing in turbo tax, and what I mean is make it more affordable to the average person cause that's the whole point of using TurboTax is that it is supposed to be cheaper and easier than having a tax professional dot it for you and turbo tax is neither of those as of right now.
Date published: 2023-01-30
Rated 5 out of 5 by from Simple and fast It was fast and easy. Step by step explanations available
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use We have used turbo tax for the last several years and couldn't be happier.
Date published: 2023-01-30
Rated 5 out of 5 by from Happy mama I have been using turbo tax my whole adult life and love it. It’s easy to use and you can get help if need be.
Date published: 2023-01-30
Rated 5 out of 5 by from Great Service Turbo Tax is super easy to use. If there is ever any confusion about something, there is always someone there to help. The only thing that I don't like it how much it cost to file the taxes. I don't want to take it to a CPA so I don't guess I have any other option.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy and helped me file! Assisted me with tax breaks I had no clue about!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome And Stress Free Way To File Your Taxes This Is The Best Way For A Person Who Is Limited On Time To Complete Their Filing Of State And Federal Taxes...
Date published: 2023-01-30
Rated 3 out of 5 by from Good service but pricey I've used TurboTax the past few years and this will likely be my last year using it. Fees are getting to expensive and slightly misleading.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1559