TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from buggy as usual I had to jump thru several hoops to make product work. this year I had to upgrade memory. in laptop. then Edge presented very poorly.
Date published: 2021-03-01
Rated 5 out of 5 by from ty turbo tax Always easy and quick to do Ty Turbo Tax - always a pleasure !!!
Date published: 2021-03-01
Rated 5 out of 5 by from A Straightforward Way for Taxes I've used TurboTax for a few years now to complete my taxes, and every year it has been straightforward. My questions on answered quickly, the different terms and options are provided in layman's terms. It just makes taxes a little easier.
Date published: 2021-03-01
Rated 3 out of 5 by from It's fine, expensive for simple tax situations It seems like the rates for filling with Turbotax change every year. They've got me locked into Deluxe to keep access and record of all my previous returns now. But they wanted to charge me $50 to file in a second state that requires a single form for Non-Resident reciprocal state income. The form ended up being a $0 reporting for a $0 refund because my income state is reciprocal with my residence state. AND THEN last year they told me they couldn't even file the Kentucky tax form... so I'm not sure how they went from not being able to file and now they can file the 1 page doc for $50? Checked an 2019 filing was $40 for both Fed and State Deluxe, this year it was $70 fed and $50 state. Seems like it should be based on the complexity of your situation.
Date published: 2021-03-01
Rated 5 out of 5 by from This made it so easy for the first time! this made it so easy for us to file the first time on our own. We felt good about the information and the process
Date published: 2021-03-01
Rated 5 out of 5 by from Fast easy and helpful Happy to continue using TurboTax every year. Business and Personal plus state return.
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax really help I have not done before but I will be glad to have my tax refund also as all my family got there own and they always tell more about it
Date published: 2021-03-01
Rated 4 out of 5 by from Easy, thorough Very easy to do, very thorough. I was able to finish in about a half hour.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Easy and simple - took me less than 20 minutes to file!!!
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS VERY EASY TO USE I LIKE TURBO TAX BECAUSE IT IS VERY USER FRIENDLY AND NOT TO EXPENSIVE. I RECOMMEND IT TO ANYONE THAT IS NOT A TAX LITERATE SUCH AS MYSELF.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1553
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from buggy as usual I had to jump thru several hoops to make product work. this year I had to upgrade memory. in laptop. then Edge presented very poorly.
Date published: 2021-03-01
Rated 5 out of 5 by from ty turbo tax Always easy and quick to do Ty Turbo Tax - always a pleasure !!!
Date published: 2021-03-01
Rated 5 out of 5 by from A Straightforward Way for Taxes I've used TurboTax for a few years now to complete my taxes, and every year it has been straightforward. My questions on answered quickly, the different terms and options are provided in layman's terms. It just makes taxes a little easier.
Date published: 2021-03-01
Rated 3 out of 5 by from It's fine, expensive for simple tax situations It seems like the rates for filling with Turbotax change every year. They've got me locked into Deluxe to keep access and record of all my previous returns now. But they wanted to charge me $50 to file in a second state that requires a single form for Non-Resident reciprocal state income. The form ended up being a $0 reporting for a $0 refund because my income state is reciprocal with my residence state. AND THEN last year they told me they couldn't even file the Kentucky tax form... so I'm not sure how they went from not being able to file and now they can file the 1 page doc for $50? Checked an 2019 filing was $40 for both Fed and State Deluxe, this year it was $70 fed and $50 state. Seems like it should be based on the complexity of your situation.
Date published: 2021-03-01
Rated 5 out of 5 by from This made it so easy for the first time! this made it so easy for us to file the first time on our own. We felt good about the information and the process
Date published: 2021-03-01
Rated 5 out of 5 by from Fast easy and helpful Happy to continue using TurboTax every year. Business and Personal plus state return.
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax really help I have not done before but I will be glad to have my tax refund also as all my family got there own and they always tell more about it
Date published: 2021-03-01
Rated 4 out of 5 by from Easy, thorough Very easy to do, very thorough. I was able to finish in about a half hour.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Easy and simple - took me less than 20 minutes to file!!!
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS VERY EASY TO USE I LIKE TURBO TAX BECAUSE IT IS VERY USER FRIENDLY AND NOT TO EXPENSIVE. I RECOMMEND IT TO ANYONE THAT IS NOT A TAX LITERATE SUCH AS MYSELF.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1553