TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! Best tax app I have ever used. I won't use another
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is easy to use It is easy to use and easy to find answers to questions. For some reason this year it asked me to re-enter a lot of information at the very end, which ended in duplication of information and I had to review from the beginning to make sure all duplications were taken out. I have not had this issue in previous years.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Sauce!!! Great system for W2 and 1099 or even both. Highly recommend!
Date published: 2021-02-21
Rated 1 out of 5 by from overpriced I had to upgrade just to fill out some capital gains for a single mutual fund I sold.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome !!!!! Very good and easy to talk to. They were nice and fun !!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome !!!!!!! TurboTax was easy to work with and the process to file was easy as well !!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Easy I used TurboTax Live and it was very easy and simple. I had a great expert, Paul made it very easy for me. He kept in touch and went through everything thoroughly. Explained everything and made sure I understood everything. He was great.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great It was Very easy to do and understand and it didn't take long
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo Tax Military enlisted free was not Free My assumption was that Turbo Tax was going to make my tax return free, based off of their advertisement; however, this was not the case. I had to pay $140 for services that I didn't use. I'm not sure if I entered something incorrectly, but other tax services see my EIN and automatically make it free.
Date published: 2021-02-21
Rated 3 out of 5 by from Had to call for the pass 3 years I had to call for the last 3 years because when I go to pay for my state filing refund the system locks up. Then I call so I may pay for the filing and sometimes it is like deer in the headlights. No idea what I am talking about or I get the phone run around
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1537
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! Best tax app I have ever used. I won't use another
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is easy to use It is easy to use and easy to find answers to questions. For some reason this year it asked me to re-enter a lot of information at the very end, which ended in duplication of information and I had to review from the beginning to make sure all duplications were taken out. I have not had this issue in previous years.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Sauce!!! Great system for W2 and 1099 or even both. Highly recommend!
Date published: 2021-02-21
Rated 1 out of 5 by from overpriced I had to upgrade just to fill out some capital gains for a single mutual fund I sold.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome !!!!! Very good and easy to talk to. They were nice and fun !!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome !!!!!!! TurboTax was easy to work with and the process to file was easy as well !!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Easy I used TurboTax Live and it was very easy and simple. I had a great expert, Paul made it very easy for me. He kept in touch and went through everything thoroughly. Explained everything and made sure I understood everything. He was great.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great It was Very easy to do and understand and it didn't take long
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo Tax Military enlisted free was not Free My assumption was that Turbo Tax was going to make my tax return free, based off of their advertisement; however, this was not the case. I had to pay $140 for services that I didn't use. I'm not sure if I entered something incorrectly, but other tax services see my EIN and automatically make it free.
Date published: 2021-02-21
Rated 3 out of 5 by from Had to call for the pass 3 years I had to call for the last 3 years because when I go to pay for my state filing refund the system locks up. Then I call so I may pay for the filing and sometimes it is like deer in the headlights. No idea what I am talking about or I get the phone run around
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1537