TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by Kay444 from Fantastic Loved It Aweeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesommmmmmmmmmmme
Date published: 2023-04-18
Rated 4 out of 5 by Neve22 from Incredible Service! It Can Only Get Smarter My experience with TurboTax was extremely user-friendly. Not only did I file my taxes last-minute stress-free, but I feel like I understood the process and what information I was being asked for along the way. My only request: I wish TurboTax could have been even smarter and realized I was logged in on a new account and taken me back to my old one; could have saved me even more time. Besides my user error, this is the most peaceful tax filing experience one could ask for.
Date published: 2023-04-18
Rated 5 out of 5 by lilyxnxn from awesome easy to use. easy to understand and follow. process took less time than expected
Date published: 2023-04-18
Rated 5 out of 5 by Car1986 from Love TURBO TAX!!! I have used turbo tax for 16 years, and won't use anything else!!
Date published: 2023-04-18
Rated 5 out of 5 by Kunle234 from Easy to Use Simple, straightforward, very intuitive. Great experience.
Date published: 2023-04-18
Rated 3 out of 5 by Izz18 from TurboTax has changed I usually have enjoyed using TurboTax within the past few years but this year has drastically changed with all of its hidden fees. It should definitely be nicer to its people.
Date published: 2023-04-18
Rated 1 out of 5 by KATHY123876 from I AM VERY DISAPPOINTED IN TURBO TAX!!!!!!! I HAVE TO CONTINUOUSLY GO BACK TO TRY TO FIND OUT WHY IT WOULD NOT GO THROUGH KEPT COMING UP WITH MESSAGE “ Hidden Federal Transfer Wks: Taxpayer's occupation has too many characters” THEN NOT EXPLAINING WHY TOOK MY MONEY AND STILL HAD TO REPEAT OVER AND OVER AND NEVER FIGURED OUT WHAT IT MEANT.
Date published: 2023-04-18
Rated 3 out of 5 by smganeles from Pricing non transparent Great product, but started in turbotax premium - 120$ (not premier, which is 90$), even though premier would have had all the features i need, and could not switch to the lower priced product. Additionally, not clear about being charged extra to deduct cost of turbotax from refund
Date published: 2023-04-18
Rated 5 out of 5 by JP 111 from Turbo Tax is great I've used Turbo Tax for 8 years now, and the product has improved each year. Very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by MISOFLEX24 from TurboTax is great I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
All TurboTax® Offerings Reviews - Page 1534
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Kay444 from Fantastic Loved It Aweeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesommmmmmmmmmmme
Date published: 2023-04-18
Rated 4 out of 5 by Neve22 from Incredible Service! It Can Only Get Smarter My experience with TurboTax was extremely user-friendly. Not only did I file my taxes last-minute stress-free, but I feel like I understood the process and what information I was being asked for along the way. My only request: I wish TurboTax could have been even smarter and realized I was logged in on a new account and taken me back to my old one; could have saved me even more time. Besides my user error, this is the most peaceful tax filing experience one could ask for.
Date published: 2023-04-18
Rated 5 out of 5 by lilyxnxn from awesome easy to use. easy to understand and follow. process took less time than expected
Date published: 2023-04-18
Rated 5 out of 5 by Car1986 from Love TURBO TAX!!! I have used turbo tax for 16 years, and won't use anything else!!
Date published: 2023-04-18
Rated 5 out of 5 by Kunle234 from Easy to Use Simple, straightforward, very intuitive. Great experience.
Date published: 2023-04-18
Rated 3 out of 5 by Izz18 from TurboTax has changed I usually have enjoyed using TurboTax within the past few years but this year has drastically changed with all of its hidden fees. It should definitely be nicer to its people.
Date published: 2023-04-18
Rated 1 out of 5 by KATHY123876 from I AM VERY DISAPPOINTED IN TURBO TAX!!!!!!! I HAVE TO CONTINUOUSLY GO BACK TO TRY TO FIND OUT WHY IT WOULD NOT GO THROUGH KEPT COMING UP WITH MESSAGE “ Hidden Federal Transfer Wks: Taxpayer's occupation has too many characters” THEN NOT EXPLAINING WHY TOOK MY MONEY AND STILL HAD TO REPEAT OVER AND OVER AND NEVER FIGURED OUT WHAT IT MEANT.
Date published: 2023-04-18
Rated 3 out of 5 by smganeles from Pricing non transparent Great product, but started in turbotax premium - 120$ (not premier, which is 90$), even though premier would have had all the features i need, and could not switch to the lower priced product. Additionally, not clear about being charged extra to deduct cost of turbotax from refund
Date published: 2023-04-18
Rated 5 out of 5 by JP 111 from Turbo Tax is great I've used Turbo Tax for 8 years now, and the product has improved each year. Very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by MISOFLEX24 from TurboTax is great I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
All TurboTax® Offerings Reviews - Page 1534
Date published: 2023-04-18