TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Loved It Aweeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesommmmmmmmmmmme
Date published: 2023-04-18
Rated 4 out of 5 by from Incredible Service! It Can Only Get Smarter My experience with TurboTax was extremely user-friendly. Not only did I file my taxes last-minute stress-free, but I feel like I understood the process and what information I was being asked for along the way. My only request: I wish TurboTax could have been even smarter and realized I was logged in on a new account and taken me back to my old one; could have saved me even more time. Besides my user error, this is the most peaceful tax filing experience one could ask for.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy to use. easy to understand and follow. process took less time than expected
Date published: 2023-04-18
Rated 5 out of 5 by from Love TURBO TAX!!! I have used turbo tax for 16 years, and won't use anything else!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use Simple, straightforward, very intuitive. Great experience.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax has changed I usually have enjoyed using TurboTax within the past few years but this year has drastically changed with all of its hidden fees. It should definitely be nicer to its people.
Date published: 2023-04-18
Rated 1 out of 5 by from I AM VERY DISAPPOINTED IN TURBO TAX!!!!!!! I HAVE TO CONTINUOUSLY GO BACK TO TRY TO FIND OUT WHY IT WOULD NOT GO THROUGH KEPT COMING UP WITH MESSAGE “ Hidden Federal Transfer Wks: Taxpayer's occupation has too many characters” THEN NOT EXPLAINING WHY TOOK MY MONEY AND STILL HAD TO REPEAT OVER AND OVER AND NEVER FIGURED OUT WHAT IT MEANT.
Date published: 2023-04-18
Rated 3 out of 5 by from Pricing non transparent Great product, but started in turbotax premium - 120$ (not premier, which is 90$), even though premier would have had all the features i need, and could not switch to the lower priced product. Additionally, not clear about being charged extra to deduct cost of turbotax from refund
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for 8 years now, and the product has improved each year. Very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1534
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Loved It Aweeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesommmmmmmmmmmme
Date published: 2023-04-18
Rated 4 out of 5 by from Incredible Service! It Can Only Get Smarter My experience with TurboTax was extremely user-friendly. Not only did I file my taxes last-minute stress-free, but I feel like I understood the process and what information I was being asked for along the way. My only request: I wish TurboTax could have been even smarter and realized I was logged in on a new account and taken me back to my old one; could have saved me even more time. Besides my user error, this is the most peaceful tax filing experience one could ask for.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy to use. easy to understand and follow. process took less time than expected
Date published: 2023-04-18
Rated 5 out of 5 by from Love TURBO TAX!!! I have used turbo tax for 16 years, and won't use anything else!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use Simple, straightforward, very intuitive. Great experience.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax has changed I usually have enjoyed using TurboTax within the past few years but this year has drastically changed with all of its hidden fees. It should definitely be nicer to its people.
Date published: 2023-04-18
Rated 1 out of 5 by from I AM VERY DISAPPOINTED IN TURBO TAX!!!!!!! I HAVE TO CONTINUOUSLY GO BACK TO TRY TO FIND OUT WHY IT WOULD NOT GO THROUGH KEPT COMING UP WITH MESSAGE “ Hidden Federal Transfer Wks: Taxpayer's occupation has too many characters” THEN NOT EXPLAINING WHY TOOK MY MONEY AND STILL HAD TO REPEAT OVER AND OVER AND NEVER FIGURED OUT WHAT IT MEANT.
Date published: 2023-04-18
Rated 3 out of 5 by from Pricing non transparent Great product, but started in turbotax premium - 120$ (not premier, which is 90$), even though premier would have had all the features i need, and could not switch to the lower priced product. Additionally, not clear about being charged extra to deduct cost of turbotax from refund
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for 8 years now, and the product has improved each year. Very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1534