TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from TurboTax used to be awesome This year it skipped fields that I had to go back find and enter by hand, didn't ask questions it used to that still need to be asked, and put amounts in the wrong fields.
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax just wants money. I completed my tax return and then before I could file I was forced to upgrade to deluxe. And then TurboTax has the audacity to charge me to take money out of my return to pay for the thing they forced me to upgrade to.
Date published: 2021-02-23
Rated 5 out of 5 by from I LOVE Turbo Tax!!! I have used Turbo Tax for many, many years and find it to be very easy to use. It asks you very specific questions about all types of situations to help you get all of the deductions for which you are entitled. The questions are very easy to understand and answer.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy and awesome I have been filing my taxes with turbo tax for years. My only issue is doing state taxes are always very confusing. I earn income in a different state than I live in and paying for both states and never understanding why I always owe, confuses me.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple Its great to have essentially a walkthrough for tax season.
Date published: 2021-02-23
Rated 5 out of 5 by from Just had a GREAT experience with this service! Ramona and Daphne were excellent with Turbo Tax. They went above and beyond to make sure that all was accurate and that I had peace of mind in filing my taxes!
Date published: 2021-02-23
Rated 4 out of 5 by from Okay I didn't understand everything but then again it was my first time filing.
Date published: 2021-02-23
Rated 5 out of 5 by from just like always Had no problems again this year. Keep making program easier every year.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Process Second year using it. Was easy to use, Though the fee to pay from refund is rather high.
Date published: 2021-02-23
Rated 5 out of 5 by from Used TurboTax over 5 years - Love it! I am a huge fan of TurboTax. Been using this platform for over 5 years and I can honestly say the ease of use, comfortability of doing it in my own home and speed of delivery is what attracts me the most. I love the way that TurboTax guides you through every step of the process and the questions they ask which helps you determine what is best for you.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1534
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax used to be awesome This year it skipped fields that I had to go back find and enter by hand, didn't ask questions it used to that still need to be asked, and put amounts in the wrong fields.
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax just wants money. I completed my tax return and then before I could file I was forced to upgrade to deluxe. And then TurboTax has the audacity to charge me to take money out of my return to pay for the thing they forced me to upgrade to.
Date published: 2021-02-23
Rated 5 out of 5 by from I LOVE Turbo Tax!!! I have used Turbo Tax for many, many years and find it to be very easy to use. It asks you very specific questions about all types of situations to help you get all of the deductions for which you are entitled. The questions are very easy to understand and answer.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy and awesome I have been filing my taxes with turbo tax for years. My only issue is doing state taxes are always very confusing. I earn income in a different state than I live in and paying for both states and never understanding why I always owe, confuses me.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple Its great to have essentially a walkthrough for tax season.
Date published: 2021-02-23
Rated 5 out of 5 by from Just had a GREAT experience with this service! Ramona and Daphne were excellent with Turbo Tax. They went above and beyond to make sure that all was accurate and that I had peace of mind in filing my taxes!
Date published: 2021-02-23
Rated 4 out of 5 by from Okay I didn't understand everything but then again it was my first time filing.
Date published: 2021-02-23
Rated 5 out of 5 by from just like always Had no problems again this year. Keep making program easier every year.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Process Second year using it. Was easy to use, Though the fee to pay from refund is rather high.
Date published: 2021-02-23
Rated 5 out of 5 by from Used TurboTax over 5 years - Love it! I am a huge fan of TurboTax. Been using this platform for over 5 years and I can honestly say the ease of use, comfortability of doing it in my own home and speed of delivery is what attracts me the most. I love the way that TurboTax guides you through every step of the process and the questions they ask which helps you determine what is best for you.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1534