TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax, simple and accurate Taxes made simple! Was able to complete my taxes in a timely manner while feeling like everything was accurate!
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo Tax SNAFU cost me 2 extra hours I thought I finished my Federal and State returns in under 2 hours until I found a Turbo Tax error in the State return. My live help was helpful and professional but it took another 2 hours to fix the error.
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy and helpful Been using TurboTax for 6 years! Never had any issues and love how each step is explained.
Date published: 2021-02-21
Rated 5 out of 5 by from It was Awsome and very user friendly I had great experience and Rhonda i.e. my live agent was great
Date published: 2021-02-21
Rated 5 out of 5 by from VERY EASY TO USE; AWESOME This the first time using the services. I really found it easy to use.
Date published: 2021-02-21
Rated 3 out of 5 by from Turbotax charges too much I was extremely dissatisfied with turbotax for everyone said it was free, simple and easy. I felt like I should have been the one paid for doing my own taxes. This was ridiculous to be honest, they charged more than my actual tax lady. I could have had more on my refund if they didn't charge me for taking their money out of my refund. I am just upset and do not look forward to filing taxes again with them. This is just unfair I really needed every cent of my refund and Turbo Tax did not do anything to help me save that.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Tax Tool This is a great tool to do my yearly taxes. This is my 7th year using TurboTax and I would not use any other product.
Date published: 2021-02-21
Rated 5 out of 5 by from I really love Turbo Tax If you use Turbo Tax year after year, it makes doing your taxes so easy!
Date published: 2021-02-21
Rated 4 out of 5 by from Very Easy It is great the live chat is not really helpful thought it was a live person it was a highlight from the faq
Date published: 2021-02-21
Rated 4 out of 5 by from Was ok my first time using My experience was not bad just was not so good with the experts did not answer directly so was a little confusing. Hopefully will be better next year.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1512
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax, simple and accurate Taxes made simple! Was able to complete my taxes in a timely manner while feeling like everything was accurate!
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo Tax SNAFU cost me 2 extra hours I thought I finished my Federal and State returns in under 2 hours until I found a Turbo Tax error in the State return. My live help was helpful and professional but it took another 2 hours to fix the error.
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy and helpful Been using TurboTax for 6 years! Never had any issues and love how each step is explained.
Date published: 2021-02-21
Rated 5 out of 5 by from It was Awsome and very user friendly I had great experience and Rhonda i.e. my live agent was great
Date published: 2021-02-21
Rated 5 out of 5 by from VERY EASY TO USE; AWESOME This the first time using the services. I really found it easy to use.
Date published: 2021-02-21
Rated 3 out of 5 by from Turbotax charges too much I was extremely dissatisfied with turbotax for everyone said it was free, simple and easy. I felt like I should have been the one paid for doing my own taxes. This was ridiculous to be honest, they charged more than my actual tax lady. I could have had more on my refund if they didn't charge me for taking their money out of my refund. I am just upset and do not look forward to filing taxes again with them. This is just unfair I really needed every cent of my refund and Turbo Tax did not do anything to help me save that.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Tax Tool This is a great tool to do my yearly taxes. This is my 7th year using TurboTax and I would not use any other product.
Date published: 2021-02-21
Rated 5 out of 5 by from I really love Turbo Tax If you use Turbo Tax year after year, it makes doing your taxes so easy!
Date published: 2021-02-21
Rated 4 out of 5 by from Very Easy It is great the live chat is not really helpful thought it was a live person it was a highlight from the faq
Date published: 2021-02-21
Rated 4 out of 5 by from Was ok my first time using My experience was not bad just was not so good with the experts did not answer directly so was a little confusing. Hopefully will be better next year.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1512