TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SUPER TAX PROGRAM EASY PROGRAM TO USE. REALLY HAD NO PROBLEM FOLLOWING THE DIRECTIONS.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is AMAZING! TurboTax makes it so easy for those that don't know the tax laws.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Good Tool I have been using Turbo Tax for the past four years. It has made doing my own taxes much easier by walking me through all of the steps. This is especially helpful in situations when you may or may not get some kind of tax break (or penalty) based on your income. Turbo Tax figures all of this out for you.
Date published: 2021-02-28
Rated 5 out of 5 by from great helpful helpful helpful helpful helpful helpful helpful
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax is OK Except for a few confusing parts, data entry is fairly easy. This year was complicated by selling a vacation home in a state that I do not reside in. Since I did not pay estimated taxes for that sale, I owed a small penalty. Despite me telling the program not to calculate estimated tax payments to that state for next year (since I will not owe any taxes in that state) it did it anyway. It is also difficult to understand where the program came up with some of the numbers, since it doesn't show the worksheets used to calculate them.
Date published: 2021-02-28
Rated 5 out of 5 by from simple they made this self explanatory and super simple!!
Date published: 2021-02-28
Rated 4 out of 5 by from First time This was my first time filling my own taxes... the process was confusing and lots of back and forth, but I trust they help me get everything done correctly
Date published: 2021-02-28
Rated 5 out of 5 by from taxes Turbo Tax is so easy to use/it helps you along the way.
Date published: 2021-02-28
Rated 1 out of 5 by from Problematic The system kept saying I had something checked that I did not. I also upgraded ands that was a waste of money.
Date published: 2021-02-28
Rated 5 out of 5 by from Good tax filing tool! Saves money! Did it on my phone Had some trouble but generally it went well.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SUPER TAX PROGRAM EASY PROGRAM TO USE. REALLY HAD NO PROBLEM FOLLOWING THE DIRECTIONS.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is AMAZING! TurboTax makes it so easy for those that don't know the tax laws.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Good Tool I have been using Turbo Tax for the past four years. It has made doing my own taxes much easier by walking me through all of the steps. This is especially helpful in situations when you may or may not get some kind of tax break (or penalty) based on your income. Turbo Tax figures all of this out for you.
Date published: 2021-02-28
Rated 5 out of 5 by from great helpful helpful helpful helpful helpful helpful helpful
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax is OK Except for a few confusing parts, data entry is fairly easy. This year was complicated by selling a vacation home in a state that I do not reside in. Since I did not pay estimated taxes for that sale, I owed a small penalty. Despite me telling the program not to calculate estimated tax payments to that state for next year (since I will not owe any taxes in that state) it did it anyway. It is also difficult to understand where the program came up with some of the numbers, since it doesn't show the worksheets used to calculate them.
Date published: 2021-02-28
Rated 5 out of 5 by from simple they made this self explanatory and super simple!!
Date published: 2021-02-28
Rated 4 out of 5 by from First time This was my first time filling my own taxes... the process was confusing and lots of back and forth, but I trust they help me get everything done correctly
Date published: 2021-02-28
Rated 5 out of 5 by from taxes Turbo Tax is so easy to use/it helps you along the way.
Date published: 2021-02-28
Rated 1 out of 5 by from Problematic The system kept saying I had something checked that I did not. I also upgraded ands that was a waste of money.
Date published: 2021-02-28
Rated 5 out of 5 by from Good tax filing tool! Saves money! Did it on my phone Had some trouble but generally it went well.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1483