TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Breeze Easy follow instructions very explainable will use every year
Date published: 2021-02-25
Rated 5 out of 5 by from LOVE turbo tax It's so easy to use, with just a few simple clicks.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Job This service is amazing and simplistic. I would only recommend some touch ups to the stocks page. I was stuck on wash sale for some time
Date published: 2021-02-25
Rated 5 out of 5 by from easiest system to use for tax preparation!! most helpful tools out to get your return fast! I have been filing on my own for the past 3 years, I would never spend my money with another tax preparer.
Date published: 2021-02-25
Rated 5 out of 5 by from Best way to do your taxes Excellent and easy to navigate! Alot better then H&R Block. Saves hundreds of dollars as well.
Date published: 2021-02-25
Rated 5 out of 5 by from I prefer turbo tax on my computer. Turbo tax on my computer is easier to use than online
Date published: 2021-02-25
Rated 1 out of 5 by from in this economy? I struggled with my taxes this year because I couldn't afford to talk to somebody to talk me through all of the extra difficulties added onto taxes from covid-19. They told me my taxes were "too complicated" to do for free so a charge was added. And I'd have to pay extra if I wanted an actual person to help me(with other benefits that should already be included). Unfortunately, you have to pay that out of pocket at the time of filing, so I will now be pushing a different bill to the side to take care of this one. It was the hardest and most difficult year I've ever dealt with, and to have to pay money to find out that I owe even more money to the IRS was the cherry on top. Where are the companies who actually care about the people and not the profit? I'm tired.
Date published: 2021-02-25
Rated 4 out of 5 by from it easy Upset because I didn't have to pay last 3 years, but this year I HAD to.
Date published: 2021-02-25
Rated 5 out of 5 by from CASSANDRA IS A GREAT REPRESENTATIVE My phone conversation with Cassandra was so helpful. She helped me so much. I could not have filed my taxes without her!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Free help with experts I just can't say enough about the Turbo Tax Live experts that I was able to work with to complete my taxes. Big shout out to Linda, Marya, and David. They were so friendly, had so much patience, and didn't make me feel stupid. Definitely recommend to friends and family. You are worth every penny.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1482
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Breeze Easy follow instructions very explainable will use every year
Date published: 2021-02-25
Rated 5 out of 5 by from LOVE turbo tax It's so easy to use, with just a few simple clicks.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Job This service is amazing and simplistic. I would only recommend some touch ups to the stocks page. I was stuck on wash sale for some time
Date published: 2021-02-25
Rated 5 out of 5 by from easiest system to use for tax preparation!! most helpful tools out to get your return fast! I have been filing on my own for the past 3 years, I would never spend my money with another tax preparer.
Date published: 2021-02-25
Rated 5 out of 5 by from Best way to do your taxes Excellent and easy to navigate! Alot better then H&R Block. Saves hundreds of dollars as well.
Date published: 2021-02-25
Rated 5 out of 5 by from I prefer turbo tax on my computer. Turbo tax on my computer is easier to use than online
Date published: 2021-02-25
Rated 1 out of 5 by from in this economy? I struggled with my taxes this year because I couldn't afford to talk to somebody to talk me through all of the extra difficulties added onto taxes from covid-19. They told me my taxes were "too complicated" to do for free so a charge was added. And I'd have to pay extra if I wanted an actual person to help me(with other benefits that should already be included). Unfortunately, you have to pay that out of pocket at the time of filing, so I will now be pushing a different bill to the side to take care of this one. It was the hardest and most difficult year I've ever dealt with, and to have to pay money to find out that I owe even more money to the IRS was the cherry on top. Where are the companies who actually care about the people and not the profit? I'm tired.
Date published: 2021-02-25
Rated 4 out of 5 by from it easy Upset because I didn't have to pay last 3 years, but this year I HAD to.
Date published: 2021-02-25
Rated 5 out of 5 by from CASSANDRA IS A GREAT REPRESENTATIVE My phone conversation with Cassandra was so helpful. She helped me so much. I could not have filed my taxes without her!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Free help with experts I just can't say enough about the Turbo Tax Live experts that I was able to work with to complete my taxes. Big shout out to Linda, Marya, and David. They were so friendly, had so much patience, and didn't make me feel stupid. Definitely recommend to friends and family. You are worth every penny.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1482