TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Easy to use! I've used TurboTax for years, after Jackson Hewitt got to be too expensive to deal with. TurboTax is easy to use, walks you through each step...I do still get nervous not dealing with a live person, but have had no issues with my filings to date...even when having to file for incomes from 2 different states!
Date published: 2023-01-27
Rated 5 out of 5 by from Many Great years I have used TurboTax for the last 5 years and will continue to do so
Date published: 2023-01-27
Rated 5 out of 5 by from Been using Turbo Tax for about 20 years Turbo Tax make doing taxes easy to complete. Although the forms get tougher, it is still as easy as ever to complete your taxes in about an hour even with new sections to fill out.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Awesome I always love using this product it makes everything so simply and affordable.
Date published: 2023-01-27
Rated 5 out of 5 by from TAXALICOUS IT WAS REALLY FAST GETTING IT DONE.WOULD RECOMMEND IT TO EVERYONE
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to Use as always I have used Turbo tax for MANY years and it is always easy and it is great that it saves my information from the prior year and saves me time.
Date published: 2023-01-27
Rated 1 out of 5 by from Greedy The fact that you charged me to take YOUR money out of the refund is absurd! Enough people use this process, so I'm sure that you don't need that money as much as I do.
Date published: 2023-01-27
Rated 5 out of 5 by from EASY TO HANDLE! It may have took me like 2-3 to figure this out but it was worth it! Thanks guys for making this easy!
Date published: 2023-01-27
Rated 5 out of 5 by from Simple and Easy This program has been amazing! It walks me through step by step, shows me where to find the information on my tax return, and has experts available at any time to answer my questions and provide assistance.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to use and awesome customer service support!! TurboTax is easy to use I have done my own taxes through this service for the past 7 years. I experienced an issue today and a live agent called me back within 10 minutes. She was very friendly patient and extremely helpful. My issue was resolved within minutes. I highly recommend TurboTax and Bravo to TurboTax for the awesome customer service
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use! I've used TurboTax for years, after Jackson Hewitt got to be too expensive to deal with. TurboTax is easy to use, walks you through each step...I do still get nervous not dealing with a live person, but have had no issues with my filings to date...even when having to file for incomes from 2 different states!
Date published: 2023-01-27
Rated 5 out of 5 by from Many Great years I have used TurboTax for the last 5 years and will continue to do so
Date published: 2023-01-27
Rated 5 out of 5 by from Been using Turbo Tax for about 20 years Turbo Tax make doing taxes easy to complete. Although the forms get tougher, it is still as easy as ever to complete your taxes in about an hour even with new sections to fill out.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Awesome I always love using this product it makes everything so simply and affordable.
Date published: 2023-01-27
Rated 5 out of 5 by from TAXALICOUS IT WAS REALLY FAST GETTING IT DONE.WOULD RECOMMEND IT TO EVERYONE
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to Use as always I have used Turbo tax for MANY years and it is always easy and it is great that it saves my information from the prior year and saves me time.
Date published: 2023-01-27
Rated 1 out of 5 by from Greedy The fact that you charged me to take YOUR money out of the refund is absurd! Enough people use this process, so I'm sure that you don't need that money as much as I do.
Date published: 2023-01-27
Rated 5 out of 5 by from EASY TO HANDLE! It may have took me like 2-3 to figure this out but it was worth it! Thanks guys for making this easy!
Date published: 2023-01-27
Rated 5 out of 5 by from Simple and Easy This program has been amazing! It walks me through step by step, shows me where to find the information on my tax return, and has experts available at any time to answer my questions and provide assistance.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to use and awesome customer service support!! TurboTax is easy to use I have done my own taxes through this service for the past 7 years. I experienced an issue today and a live agent called me back within 10 minutes. She was very friendly patient and extremely helpful. My issue was resolved within minutes. I highly recommend TurboTax and Bravo to TurboTax for the awesome customer service
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1480